Suljettu

Phone Calls & Emails For Pick Ups-- Someone Who Likes Dealing With Customers

I am looking for someone who can answer incoming calls, making outgoing calls, and answer emails with customers for pick-up requests. I own a small engine recycling company. People reach out to us for pick-ups and sometimes I get swamped with incoming calls and emails. I would need to train you on how to answer these calls/ emails and how to answer any questions my customers might have. This would be a part-time job. 10-25 hours a week or less. I need someone who speaks English fluently and who can work during Eastern Standard Time. You must have exceptional customer service skills. Being friendly and confident on the phone with customers is a must in order to move forward with this project. You must be very comfortable speaking over the phone with customers.

Job Tasks:

Answer Incoming Calls

Make Call Backs On Missed Calls / Voicemails

Respond to Emails Using A Template We Provide

Add Pick Up Requests To Excel Spreadsheet / CRM

Hop On Weekly Call With Manager To Answer Any Questions Or Concerns

Submit Weekly Timesheet For Hours Worked

Other Tasks:

Inform customer of deals and promotions

Sell products and services

Utilize computer technology to handle high call volumes

Work with manager to ensure proper customer service is being delivered

Closeout or open call records

Read from scripts

Taidot: Tiedonsyöttö, Excel, Asiakaspalvelu, virtuaaliassistentti, Asiakaspalvelu

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Tietoa työnantajasta:
( 0 arvostelua ) Fort Wayne, United States

Projektin tunnus: #29383126

55 freelanceria on tarjonnut keskimäärin $10/tunti tähän työhön

genessamaecuteng

Hello, I understand you are in need of a VA. I am very well trained and experienced. I am confident that my 10 years of experience in the BPO industry as well as my 10 years experience of being a Freelance VA doing Lisää

$10 USD / tunti
(24 arvostelua)
6.9
outsource2ph

Good day. In response to your job posting, I would like to send a proposal for your job requirement. I believe that our team is capable of providing you the service that you need. All our staff are university educate Lisää

$8 USD / tunti
(14 arvostelua)
5.6
FaizaBilal

Hello, Please review my profile as i have relevant skills and experience as Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling and Live chat via Zendesk, Lisää

$6 USD / tunti
(57 arvostelua)
5.2
malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a proficient and cre Lisää

$15 USD / tunti
(23 arvostelua)
5.0
emmanuelolapade2

Hello, I am a Polished, professional customer service rep offering: • Proven experience providing customer support in busy call center environments for public utility and insurance industry employers. • An unwaveri Lisää

$8 USD / tunti
(4 arvostelua)
4.5
leonbis1991

Dear Hiring Manager, I have gone through your project details, so I am interested in your project. Please let's talk more about the project in detail.  I have been doing Web Research, Admin Supportive tasks, Virtual Lisää

$10 USD / tunti
(6 arvostelua)
4.0
marviamartin

Dear Hiring Manager, I am delighted to submit our proposal for Virtual assistant for your company. Let me first introduce our company LaTouche Solutions Limited, we are a small contact center located in the English s Lisää

$10 USD / tunti
(2 arvostelua)
3.7
Monirulop

Hi, I am ready to start right now. I can help you with your project according to your requirements. I am interested in your project. I ensure I will complete the task successfully and within the specified time. I love Lisää

$5 USD / tunti
(20 arvostelua)
3.9
sehrawala

Hi, Thanks for posting this project. I am applying for "Customer Support / Service". I read project description carefully, I have excellent English and skills such as communication, problem solving, professionalism e Lisää

$10 USD / tunti
(1 arvostelu)
1.4
Johnadejumo

Hello. I trust you are doing just fine? Okay, I read the description of the task you have at hand, and i am really interested in acting as your virtual assistant in answering incoming calls, making outgoing calls, and Lisää

$7 USD / tunti
(1 arvostelu)
1.8
rushabhmarthak

Hello, I will answer incoming calls, call back voicemails & missed calls, answer emails with customers for pick up requests, and perform all the other assigned tasks accurately and in timely manner. I have the abilit Lisää

$6 USD / tunti
(1 arvostelu)
1.8
kathehurta

I possess a wide range of knowledge and expertise that will allow me to contribute towards the success of your company. I have a Bachelor's degree in English and I'm a native Spanish speaker. I can adjust easily to any Lisää

$10 USD / tunti
(1 arvostelu)
0.4
Mariiamelsayed

Have 3 years experience working as customer service representative in the billing team in UK tele company.. and a year in middle east Have good negotiation skills, can handle escalations and difficult inquiries.. Inte Lisää

$11 USD / tunti
(0 arvostelua)
0.0
mjtapales

Dear Client, I hope everything is well with you! I was excited to see your opening for Customer Care Assistant. I am confident that my 6 years of experience, background, and abilities are an excellent match for the j Lisää

$6 USD / tunti
(0 arvostelua)
0.0
deepijan7

I have good experience in customer relations [login to view URL] in & out bound calls . Preparing reports for follow up calls

$10 USD / tunti
(0 arvostelua)
0.0
Mith2121

I am working as customer support for last 4 years . I have good communication skills and excellent written and verbal skills . Good grip in English language

$15 USD / tunti
(0 arvostelua)
0.0
monahannu1223

Hi, I posses overall experience of 2 years in customer support service. I am very much interested and dedicated to my work.

$12 USD / tunti
(0 arvostelua)
0.0
roger30

Good Morning, My name is Roger Towers and I am a native English speaker. I just read the above job description and I would like to express my interest in the same. I have 8 years of Customer Service/Care experience wi Lisää

$9 USD / tunti
(0 arvostelua)
2.4
msethi1

Hi, I am sure you have an exciting project in mind to increase your business. Let me list out how I may be of help- 1. I possess 7 years of international B2B sales and marketing experience and have handled email mark Lisää

$10 USD / tunti
(0 arvostelua)
0.0
Kashifnazar289

Hi, Hope your day is coming along fine. I am having almost 15 years or diverse experience in CS industry. I am running my own call center at the moment and will be a great opportunity to work for you. Regards, Kashif Lisää

$7 USD / tunti
(0 arvostelua)
0.0