Looking for the right person to cover a shift on Sundays 11am-4pm California time.
We are looking for an experienced with a proven track record, patient, independent, cheery, positive, and flexible customer service representative to help take incoming calls, answer questions, input orders, and set appointments, and administrative work for customers about our furniture products.
Potential candidate must have a quiet workspace while on the phone, headset, and a personal computer. We are not sales driven, our focus is customer service. However, if a customer places a phone order with you, we will give you an additional $5 plus your salary for the week for each order you enter. We are looking to start the potential candidate asap. The first week will be a paid trial to see if you are a great fit for the company and we a great fit for you.
Virtual catalogs, pricing, and inventory will be supplied to you. We would forward our business phone line to an US phone number only. Must be able to understand and speak American English clearly. I will be available on Skype IM if you have any questions during your shift.
You do not have live in the US however you must be able to accept forwarded calls from a US number to a US number. Also make outgoing calls if needed.
•Should be able to use the computer extremely well and multi-task while taking phone calls
•Should have great communication skills: written and verbal communication
•Should be able to handle a lot of data that is available, and all of this has to be done at good pace
•Should have a lot of patience when communicating with the customer
•Should be able to maintain their composure even if the customer is being rude
•Should have good listening skills, since most of the time, communication with the customers is done over the phone
•Should be attentive to details
•Should have the skill of versatility; they will have to adapt to many situations regarding the customer
Calls must be logged onto a spreadsheet for tracking purposes
Requirements to apply:
1. Please give your exact bid for hourly compensation.
2. Voice file from candidate when contacted
24 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_18% %project_currencyDetails_sign_sub_19%/tunti tähän työhön
Hello there, hope you are doing fine. I am very interested in doing this project and can start working on it after having discussed and awarded. Hoping to hear from you and may you have a great day ahead. Thank you.
Hi there, Hope this finds you well. I am interested in working in this project with you and looking forward to go through a trial as well. Let me know if you have any questions. Thanks