Virtual Assistant for computer parts website Answering Email


We are a small company in the United States that is expanding our website and eBay business. Right now Monday - Friday a worker at my office answers all of the emails that we receive about products that we sell on eBay and our website. We are looking to outsource some of the emails to make them easier to deal with at our office.

You will not need to answer every email that comes in. You will need to basically sort the emails for us. For example, any emails that do not need a reply can be immediately deleted. If we receive an email about a product and you know the answer to the question then you will need to answer it. If you receive a question though about a refund/return for example, that is a question that would need to be left for our worker in the office.

Here is what the job will entail:

1. Emails will need to be answered Monday through Friday once per day.

2. You will not need to answer all of the emails, only the ones you know how to or are able to.

3. You will need to be familiar with computer parts and components. (DVD Drives, Hard Drives, Cables, etc.)

4. Any emails that you are not able to answer will be left for our worker here at the office to answer.

5. You MUST have good English grammar and writing.

6. Emails will probably take you about 30 minutes to an hour to respond to. On Mondays it will take a little longer because of the build up from over the weekend.

We will train you on how to answer the emails that you will be responding to. The pay for this will be $8 per day and we will pay you every Friday through Paypal. The total will come out to $40 per week and about $160 per month.

Here are just a couple of other things you will need to know:

1. We expect a good work ethic from you. We will be answering the leftover emails Monday - Friday after you, so we expect you to be part of the team.

2. If you are going to miss a day we need to know at least 1 week in advance. If an emergency happens that is understandable, but normally you should be answering emails every week day.

3. We will start you out on a trial basis for the first few weeks and see how you do. As long as you do your job well, then we hope you will grow with our company.

Finally, one last thing...

I have prepared a sample email that I would like you to answer when you bid for this job. In addition to telling me about yourself and why you would make a good worker for us please answer the question below as best as you can.

Here is the link to a product that we currently sell on eBay:

[url removed, login to view]

Here is the email I would like you to answer when you PM me:

"Hi, I had a question about this item. Is this just a case or is it an actual hard drive? I am looking for a 1TB External Hard Drive and was wondering if this is what I need. Also, if it is just a case will a Seagate ST3500320AS hard drive fit inside of it? Thanks for your help."

Thanks for reading the ad everyone I look forward to working with one of you! Good luck!

- Ben

Taidot: liiketoimintaprosessien ulkoistaminen, Asiakaspalvelu, tiedonsyöttö, Tekninen tuki, virtuaaliassistentti

Näytä lisää: looking computer parts email, english grammar answering emails, website answering computer components, writing sample for job, writing sample for a job, writing outsource, writing it right for you, writing business emails, writing an email, writing a good email, writing a business email, working for first data, working for cgi, why would you like to work for us, why would you like to work for, why outsource, why is writing so hard, why do we sort data, why business outsource, what would you do for $5

Tietoa työnantajasta:
( 10 arvostelua ) Broken Arrow, United States

Projektin tunnus: #603509

Myönnetty käyttäjälle:


Please refer to PM for the sample email reply. Thanks!

$160 USD 30 päivässä
(3 Arvostelua)

78 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_26% %project_currencyDetails_sign_sub_27% tähän työhön


Dear sir, for outstanding customer support, i avail the ability to [login to view URL] details please check PM. Thanks.

$200 USD 30 päivässä
(104 arvostelua)

ready to start,send pm for detail

$200 USD 30 päivässä
(67 arvostelua)

View the best offer,please check pm

$30 USD 7 päivässä
(31 arvostelua)

Hello! Please check my PM.

$50 USD 5 päivässä
(56 arvostelua)

Hi,please check my pmb with sample e-mail response for more details. thanks

$160 USD 22 päivässä
(32 arvostelua)

Dear sir/mam, Please check PMB. Regards Vinod Arora

$30 USD 30 päivässä
(20 arvostelua)

Please read the details inside

$150 USD 30 päivässä
(71 arvostelua)

Hi, I am willing to work with you. I have posted the response for the mail in PM. Please check and let me know. Thanks, Sagar

$40 USD 5 päivässä
(2 arvostelua)

Hi, Ready to start. Thanks Himanshusofttech Team

$150 USD 30 päivässä
(34 arvostelua)

Hello Please see PM for sample Thanks

$160 USD 30 päivässä
(7 arvostelua)

Hi, Please review PMB. thanks sunny

$30 USD 0 päivässä
(26 arvostelua)

Hi, Please refer to my PM. Thanks Udit

$160 USD 30 päivässä
(6 arvostelua)

Hello, Ready to start, please view Inbox for details. Regards. Mohan

$30 USD 2 päivässä
(3 arvostelua)

Hi!..Assuring the best work for you and awaiting for further details. Please have a glance at your PMB. Thanks

$160 USD 30 päivässä
(5 arvostelua)

Pls check my pm Thanks in adv

$75 USD 1 päivässä
(1 arvostelu)

I am interested in working with you on your project. I am English and a consistent worker. See my PM for the answer to the email and more info.

$160 USD 30 päivässä
(2 arvostelua)

Hi, I've read the project description. Please check your PMB.

$160 USD 20 päivässä
(1 arvostelu)

please see PM

$160 USD 30 päivässä
(1 arvostelu)

plz chk pmb

$150 USD 30 päivässä
(1 arvostelu)

Hello, please see my PM for details and answer to the email response. Thank you, Cynthia

$160 USD 30 päivässä
(2 arvostelua)