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Sales/Customer Service Representative for SaaS -- 2

$15-40 USD / hour

Suljettu
Julkaistu yli 2 vuotta sitten

$15-40 USD / hour

Software SaaS services company dealing with software related to financials is looking for a sales/customer service professional to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The candidate will communicate with businesses that are mainly active in the Home and Kitchen industry which sells their products through various online channels. Responsibilities Serve as the lead point of contact for all new and old customer Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate and keep track of who has been contacted and present the result Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Prepare reports on account status Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed Skills Bilingual/Native English speaker Ability to work in EST/PST Solid experience any of the Sales and marketing tools Minimum 3 years of experience in sales/customer service Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level High sense of urgency in particular with regards to customer service orientation Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Strong verbal and written communication skills BA/BS degree in Business Administration, Sales or relevant field is preferred
Projektin tunnus (ID): 31506456

Tietoa projektista

18 ehdotukset
Etäprojekti
Aktiivinen 2 vuotta sitten

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18 freelancerit tarjoavat keskimäärin $19 USD/tunti tätä projektia
Käyttäjän avatar
Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a full time freelancer and I can work as needed. In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements.  I look forward to speaking with you about this opportunity. ​​​​​​​Thanks,  Malba 
$30 USD 40 päivässä
5,0 (20 arvostelua)
5,1
5,1
Käyttäjän avatar
Hello, My name is Muhammad. I have 5+ years of experience in customer service and technical support handling phone calls, live chat, and emails. Some of the tasks in my past positions have included, but not been limited to, processing refunds, troubleshooting tools, locating orders for customers, and answering any concerns in regards to payments, accounts, products, and so on. I've also worked with Zendesk handling emails and live chats. I would love to be a part of your team and hope to speak to you soon. Regards, Muhammad Zulqarnain
$15 USD 50 päivässä
5,0 (7 arvostelua)
4,9
4,9
Käyttäjän avatar
I am an experienced customer service agent. Contact me for further discussions........... Regards Ginu
$28 USD 40 päivässä
4,6 (11 arvostelua)
4,7
4,7
Käyttäjän avatar
Hello there, I have around 10+ years of working experience in inside sales and customer service. I have always worked with clients from US, UK, UAE or Australia. I specialize in generating sales ready leads, appointment setting and closing deals over the phone. I have rendered my services in industries like IT, Healthcare, Real estate, Steel, Logistics etc. I can work in any shifts and I am available to start working immediately. I have also built my own team of professionals who all are equally capable of handling such projects. Looking forward for your message to discuss further. Thanks, Hemant W.
$16 USD 40 päivässä
4,9 (14 arvostelua)
3,7
3,7
Käyttäjän avatar
Hello there, I have gone through your project "Sales/Customer Service Representative for SaaS -- 2", and I can firmly assure that I have understood the requirements and can perfectly do the project work with 100% accuracy and perfection. Undoubtedly I am the best and experienced freelancer to whom you are looking for the project. Let’s discuss in PM, so that I can start working on your project right away. I am waiting for your quick reply. Thanks. Regards.
$28 USD 40 päivässä
4,6 (6 arvostelua)
3,7
3,7
Käyttäjän avatar
yes, i have best experience in sales and i have already experience in IT firm so i can do well for saas products let us discuss ahead
$15 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I am not new working remotely because I have customer service experiences like Customer Service Representative for a Canadian telephone Company like Freedom Mobile and a Technical Support Representative for AT&T UVERSE, a telephone and broadband company in the UNITED STATES I also handled AT&T BUSINESS MOBILITY; this account is for sales, I pitch products of AT&T like an internet connection plans, landlines, and mobile phone lines well of course even the devices from AT&T, I also work as an Appointment Setter to set an appointment to an online webinar like Aruba Networks in Malaysia Hongkong and Singapore, or even a google webinar for iCloud. We also lead generation sales and promotion offers of DELL PRODUCTS. I’ve completed projects dealing with web research, data entry, social media, and virtual assistant. I am comfortable with performing repetitive tasks and whatever is asked of me. I’m accurate, reliable, and detail-oriented. I'm also striving for new experiences in different scenarios. I am passionate about learning and eager to be trained in your business, and happy to be your honest employee. What I can do for you is to give a good standard of a customer service representative. I am detail-oriented, organized, a fast learner, reliable, and a team player individual. I strive in a positive workplace, but I can also work under pressure and I’m willing to learn about anything. Get in touch with me, and we’re going to overcome this hustle! I love continuous learning.
$20 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hello After reading the instructions and project description carefully, I found myself as the best match for your requirements. As I have more than 4 years of experience in various field including this field. I will deliver your work within the given time and budget with a full amount of satisfaction. I am available 24/7. Just award me once and you will get to know my potential afterwards. Please initiate the chat to discuss the project further. Thanks and Regards
$15 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hello, My experience working in the Customer Service is what sets me apart for this job.I have worked with US,UK company as a Telesales Executive, Customer Support doing excellently on the job. I have the ability to deliver beyond expectations every time. I am able to make effective working relationships with a range of people around me. I have skills of the highest quality with clear thinking, efficiency and kindness to collectively raise productivity and i have great compassion for work. To add more I have arranged a fully personal room furnished with all kinds of virtual purpose elements like a professional computer, a strong internet connection, Phone, printer and so on to ensure my 24 hours available to the customers which are very important for a Virtual Assistant. Effective communication (Listening, Oral, Written) Polite mannerism Photoshop, Lightroom (Basic Knowledge) Good understanding of the product/services Phone etiquette Empathy CRM; Zoho, Xencall, Hubspot, Freshdesk E-commerce; Shopify, website etc Ability to multi-task Word processing skills People Management Self-motivation and discipline Time management Google docs, sheet etc Social Media Platforms: Instagram, Facebook, Linkedin, Twitter, Tik-Tok People Management Knowledge of Product details Quick thinking Order Management and processing Problem-solving Regards Adetola Adejumo
$15 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hello ma’am/sir a pleasant day! I will make sure that I will do this project as soon as possible. I am a new freelancer and I will use this as a stepping stone in my career in this industry. I believe I have the skills to do this job.
$15 USD 30 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I have read and understood the information you posted, I am very experienced in this matter.. I am very interested in completing this project. If you give me a chance I will work to the best of my ability. Regards Agung gumelar
$15 USD 1 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Good day, Kindly accept my application for Account Manager role you have. I am a young professional woman with 9 years experience working sales/customer service in the financial/banking industry, 7 out of 9 years were in management role. I am very passionate about client experience as I believe that's what separate great organizations from good organizations. Its not about what we are offering however how we make our clients feel that will make them come back to us and build the long lasting relationship with them. I hold a bachelors degree in Economics majored in Economics and Business Management as well as Honours degree in Business Administration.I am available to start immediately should I be given the project. Please feel free to contact me should have more questions regarding my capabilities to perform the job. Kind Regards, Tshisikhawe
$20 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0

Tietoja asiakkaasta

Maan UNITED STATES lippu
Chicago, United States
0,0
0
Liittynyt syysk. 15, 2021

Asiakkaan vahvistus

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