Hello,
My experience working in the Customer Service is what sets me apart for this job.I have worked with US,UK company as a Telesales Executive, Customer Support doing excellently on the job.
I have the ability to deliver beyond expectations every time. I am able to make effective working relationships with a range of people around me. I have skills of the highest quality with clear thinking, efficiency and kindness to collectively raise productivity and i have great compassion for work.
To add more I have arranged a fully personal room furnished with all kinds of virtual purpose elements like a professional computer, a strong internet connection, Phone, printer and so on to ensure my 24 hours available to the customers which are very important for a Virtual Assistant.
Effective communication (Listening, Oral, Written)
Polite mannerism
Photoshop, Lightroom (Basic Knowledge)
Good understanding of the product/services
Phone etiquette
Empathy
CRM; Zoho, Xencall, Hubspot, Freshdesk
E-commerce; Shopify, website etc
Ability to multi-task
Word processing skills
People Management
Self-motivation and discipline
Time management
Google docs, sheet etc
Social Media Platforms: Instagram, Facebook, Linkedin, Twitter, Tik-Tok
People Management
Knowledge of Product details
Quick thinking
Order Management and processing
Problem-solving
Regards
Adetola Adejumo