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Responsibilities for Customer Service Representative

Responsibilities for Customer Service Representative

Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion

Document all inquires, requests, resolutions, and follow-up tasks

Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines

Display a courteous and empathetic attitude to all customers

Perform research to answer customer inquiries and requests

Grow existing customer accounts through exceptional customer service and effective sales techniques

Meet quantitative performance metrics as outlined

Keep customer accounts current by updating databases during calls

Qualifications for Customer Service Representative

High school diploma or general education degree (GED) required

1 year of customer service experience

Experience working with inbound and outbound calls, customer retention, and inside sales preferred

Proficient in Microsoft Office

Excellent interpersonal and communication skills

Comfortable working in a high volume role

Demonstrated ability to prioritize tasks and manage time efficiently

Basic computer skills in various software and web-based applications

Taidot: Asiakaspalvelu, Tutkimus, virtuaaliassistentti, Tutkimusten kirjoitus, tiedonsyöttö

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Tietoa työnantajasta:
( 0 arvostelua ) United States

Projektin tunnus: #26940603

57 freelanceria on tarjonnut keskimäärin 446$ tähän työhön

assignsolver

Responsibilities for Customer Service Representative I have read and understood all your initial requirements, and I feel, I would be the best choice for this project, I have more than 10 years of working experience i Lisää

$250 USD 1 päivässä
(361 arvostelua)
7.1
WritingFactory

Responsibilities for Customer Service Representative I have more than 5 years of writing experience. I can manage thousands of words with "Premium Quality". I can provide plagiarism-free work for you within your given Lisää

$250 USD 1 päivässä
(86 arvostelua)
5.3
(16 arvostelua)
5.0
SolutionsHut

Responsibilities for Customer Service Representative I have great skills in Academic and Professional writing. I can help you in Case Studies, Summaries, Research Writing, Report Writing, and Thesis. I have more than Lisää

$250 USD 1 päivässä
(22 arvostelua)
4.2
FaizaBilal

Hello, Please review my profile as I have the relevant skills and experience required for this project. I owned a call center here and having vast experience about calling/ Customer Support/ Tech [login to view URL] are providi Lisää

$300 USD 5 päivässä
(9 arvostelua)
2.7
SazH319

Hello, I have lots of experience in data typing, data entry, web research, database administration, ad posting, data research, data mining, data extracting, data scraping, virtual assistant. I think my skills and exper Lisää

$250 USD 7 päivässä
(7 arvostelua)
2.9
ubandojerome

Hi! We’d love to give this a go. We are a London Based outsourcing agency with over 5 years of experience in Customer support in Voice and chat across various sectors including FinTech, Finance, I.T., Ecommerce, Prop- Lisää

$750 USD 7 päivässä
(3 arvostelua)
2.8
vrishab2013

Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion. "Responsibilities for Customer Service Representative" I go through with your project requirment and understnad what you ac Lisää

$250 USD 8 päivässä
(1 arvostelu)
2.3
danifort

Hello I am Daniela and I am really interested in this job. I have been dedicated to Customer Service for Dropshipping stores for 2 years. I manage Zendesk and Shopify. I offer a complete and personalized service to the Lisää

$278 USD 7 päivässä
(2 arvostelua)
2.0
noisettekhalil92

Dear HR team , I am writing in regard to your job opening , As a candidate with extensive experience in similar post , The opportunity to join your company greatly interests me . As a holder of license in Fren Lisää

$250 USD 7 päivässä
(0 arvostelua)
0.0
Sumombd

Dear Hiring Manager, I am very interested in this Customer Service Representative position. I have been working remotely as a Customer Support Representative for more than 6 years at a Canada based ISP Company. I help Lisää

$700 USD 7 päivässä
(0 arvostelua)
0.0
Splinter99

Good Day According To Your Project Customer Support,That's My Experience Field More Than 7 Years So I'm Confident That I Can Help You With Your Project, So Message Me And Let's Discuss Details Further For Much More Un Lisää

$750 USD 30 päivässä
(0 arvostelua)
0.0
Yandinah1

Good day, I believe I posses the attributes required to complete this task. I welcome you to have a look at my profile. When it comes to customer service, I have 14 years of experience as well as 12 years working in ca Lisää

$500 USD 7 päivässä
(0 arvostelua)
0.0
Jyotiwise

I have 5 years of work experience with my last company in customer service. It was a US financial solutions company, and my job profile was similar to your current requirement. I would be glad to work with you.

$667 USD 1 päivässä
(0 arvostelua)
0.0
kryztelshaine05

This is Elaine from the Philippines. If you would give me a chance for this project, the best quality that you are expecting for will be delivered even ahead of time. 84 words per minute, keen eye on details and a deca Lisää

$500 USD 7 päivässä
(0 arvostelua)
0.0
nunoapribeiro

I have experience contacting eith clients and suppliers. I'm very methodic and solving problems oriented.

$556 USD 5 päivässä
(0 arvostelua)
0.0
daquizkie

Hi you might consider me working in your company, I have 6 years BPO experience as a customer service Representative under a health care insurance account we mostly talk to member;s and assist them checking claims, Lisää

$500 USD 7 päivässä
(0 arvostelua)
0.0
suryarana85

I have more than 15 months of experience in customer support team with Google Pay and Amazon Payment risk and operation where I have to connect with the customer of USA UK Canada in order to authorise the payment. I am Lisää

$256 USD 1 päivässä
(0 arvostelua)
0.0
ayesha1884

Our office is based in Hyderabad, India with a team of 20 people. Operating since 2016, we are into organizing seminars globally and also offer support services. Our team or individuals can assist in support regarding Lisää

$500 USD 7 päivässä
(0 arvostelua)
0.0
jamaicanlarry

We have over 50 Agents, with the personnel we have over 15 years worth of call center experience. We have read through the requirements and we are confident that we can provide exceptional service. We are versed in Sal Lisää

$500 USD 7 päivässä
(0 arvostelua)
0.0