
Suljettu
Julkaistu
I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too Deliverables I expect: • Continuous coverage during my local business hours (I’ll confirm the exact schedule once we connect) • Average first-response time under one minute • Chat transcripts properly tagged and logged in our CRM at day’s end • A concise daily summary highlighting recurring issues or opportunities for improvement If you’re comfortable multitasking, typing quickly, and keeping customers happy while juggling several simultaneous chats, we’ll be a great fit.
Projektin tunnus (ID): 40279647
65 ehdotukset
Etäprojekti
Aktiivinen kuukausi sitten
Aseta budjettisi ja aikataulu
Saa maksu työstäsi
Kuvaile ehdotustasi
Rekisteröinti ja töihin tarjoaminen on ilmaista
65 freelancerit tarjoavat keskimäärin $7 USD/tunti tätä projektia

Hi there, I’d be happy to support your team as a live chat agent and ensure visitors receive quick, friendly, and helpful responses throughout your business hours. I have worked on multiple similar roles where I handled real-time chat support, customer inquiries, and order-related questions, ensuring customers received clear guidance and prompt assistance. I’m comfortable managing several conversations at once while maintaining a professional and positive tone that reflects a brand’s voice. Here’s how I can contribute to your support team: • Fast Live Chat Responses: Greeting visitors promptly and maintaining a first-response time under one minute. • Customer Assistance: Helping with order status checks, product questions, and basic troubleshooting using your knowledge base. • Chat Documentation: Properly tagging and logging chat transcripts in the CRM for clear records. • Daily Reporting: Providing concise summaries highlighting recurring issues, customer concerns, or opportunities for improvement. I’m ready to begin immediately and provide consistent coverage during your business hours. Looking forward to working with you. Warm regards, Mohit
$4 USD 40 päivässä
3,9
3,9

Count me in, My name is Lou from the Philippines, and I’d love to be your next assistant! I’m excited about the chance to support your business and provide excellent customer service. I can help manage daily tasks, assist customers, and keep operations running smoothly. I’m reliable, flexible, and ready to start anytime. Experience: Virtual Executive Assistant / Client Support (2023–2025) – Amazon, Shopify, and website management: customer service, order handling, and general VA tasks. Virtual Executive Assistant – Customer Care (2024–2025) – Lash Plus International: managed Outlook emails, Shopify orders, Business Suite messages, and outreach. Customer Support – Ticket Closer (2022–2023) – Silicone Intakes: handled Amazon, eBay, and website orders with quick resolutions. Former Call Center Agent (3 years) – Service-to-Sales, Customer Support, and Technical Support. What I Offer: I’m passionate about helping customers, solving problems, and making sure things get done right. I work well independently, stay organized, and adapt quickly. I’d be happy to bring my skills and enthusiasm to your team and help your business grow. Warm regards, Lourgene B.
$8 USD 40 päivässä
4,0
4,0

I’m interested in the English-speaking chat agent position. I have experience in customer support and live chat communication, and I’m comfortable assisting customers with order status checks, answering product questions, and guiding them to the right solutions.
$10 USD 40 päivässä
0,0
0,0

Hello, I’d be happy to support your live chat operations and ensure visitors receive fast, friendly, and accurate assistance during your business hours. I am comfortable working with live-chat platforms such as Zendesk Chat, Intercom, and LiveChat, and I understand the importance of maintaining a professional brand voice while handling multiple conversations at once. My focus will be on greeting visitors promptly, answering product questions clearly, checking order status when required, and guiding potential customers toward the right products. For queries that fall outside the available knowledge base, I will ensure the chat is properly tagged and escalated to the appropriate team so the customer always feels supported. I also understand the importance of organization and reporting, so all chat transcripts will be properly logged in your CRM, along with a concise daily summary highlighting recurring issues, customer concerns, and potential improvements. I can maintain an average first-response time under one minute and handle multiple chats efficiently while keeping communication clear and friendly. Since you mentioned that A–Z guidance will be provided, I’m confident I can quickly adapt to your workflow and represent your brand professionally. I’m available to work during your confirmed business hours and can start immediately. Looking forward to connecting with you. Best regards Sutrixs team.
$8 USD 40 päivässä
0,0
0,0

Hi, I saw that you're looking for someone to manage live chat, answer customer questions, and escalate issues when needed. I have over 2 years of experience in customer service handling calls, email, and chat support. I'm used to helping customers with inquiries, resolving issues, and updating CRM systems to keep records organized. I can help by keeping response times quick, maintaining a friendly tone with customers, and making sure chats are properly documented so nothing gets missed. I’m also comfortable handling multiple conversations while staying organized. I’m reliable, willing to learn your system, and available during business hours. I’d appreciate the opportunity to support your team and help keep your customers happy. Thank you, Joy
$4,50 USD 40 päivässä
0,0
0,0

Hello, I saw your job posting and I am interested. I am a BSc Computers graduate and I have good computer skills. I can complete the work accurately. Thank you.
$5 USD 40 päivässä
0,0
0,0

Hello, I am very interested in applying for the Junior Live Chat Support position. I have experience handling administrative tasks and communicating clearly with people, which helps me stay organized and responsive. I am comfortable typing quickly, multitasking, and responding to messages in a friendly and professional tone. I understand the importance of fast responses, accuracy, and making customers feel supported. I am willing to learn and follow the workflow using tools like Zendesk, Intercom, or any live chat system you provide. I am reliable, detail-oriented, and committed to maintaining a positive customer experience. Thank you for considering my application. I would be happy to contribute to your team. Best regards, Tira Nurul Nayla
$3,50 USD 40 päivässä
0,0
0,0

Thank you for taking the time to review my proposal. I have around 2 years of experience in international chat support, where my responsibilities included understanding customer concerns, responding professionally, apologizing when necessary, and resolving issues efficiently while maintaining a positive customer experience. I also focused on building rapport with customers to keep them engaged and satisfied throughout the interaction. In addition, I have a typing speed of over 60 WPM with high accuracy, which helps me complete data entry and typing tasks quickly and efficiently. I am reliable, detail-oriented, and committed to delivering high-quality work. I would be happy to assist you with your project.
$7 USD 40 päivässä
0,0
0,0

I have strong communication skills and I am comfortable handling customer conversations through chat. I can respond quickly, solve problems, and provide a professional and friendly customer experience. I am available to start immediately and would be happy to discuss the details with you.
$2 USD 40 päivässä
0,0
0,0

Hello, I understand you need a live chat agent who doesn’t just reply but engages visitors, drives product interest, and turns questions into sales opportunities. Many teams struggle with slow responses, missed upsells, and visitors leaving without answers, challenges that directly impact revenue and growth. I solve this by combining fluent, natural English with experience in live chat platforms like Zendesk Chat and Intercom. I know how to spark genuine conversations, guide prospects to the right products, troubleshoot issues efficiently, and escalate when needed, all while keeping the brand voice friendly, calm and professional. Every chat I handle is focused on results, moving visitors from curiosity to confident purchase decisions. With my customer service and sales background, I build trust quickly, respond fast, and turn interactions into conversions. I provide concise daily summaries highlighting trends, recurring questions, and upsell opportunities, ensuring every chat contributes to business growth. I am committed to continuous coverage during your business hours, making every visitor feel valued while driving measurable outcomes.
$5 USD 40 päivässä
0,0
0,0

I’m comfortable handling multiple live chats while maintaining a fast response time and a clear, friendly communication style. I type quickly, pay close attention to details, and focus on resolving issues efficiently so customers feel supported from the first message to the final resolution. I’m experienced with real-time customer support workflows such as greeting visitors, answering product questions, checking order status, troubleshooting basic issues, and guiding potential customers toward the right product. When a question goes beyond the knowledge base, I’m disciplined about tagging the conversation correctly and escalating it to the appropriate team so the customer experience remains smooth.
$8 USD 40 päivässä
0,0
0,0

Hello, I checked your project and I am confident I can help you complete it successfully. I focus on accuracy, communication, and on-time delivery. Please feel free to contact me to discuss the project further. Thank you.
$5 USD 40 päivässä
0,0
0,0

Hello,I’m interested in this role. I’m an English-speaking freelancer with strong communication skills and a friendly customer support style. I’m comfortable handling multiple live chats, answering product questions, and responding quickly to customers. I’m organized, can log chats in CRM, and provide daily summaries when needed. I’m also a fast learner and happy to follow your A-Z guidance. I’m available during business hours and would love to support your team. Best regards Precious
$5 USD 30 päivässä
0,0
0,0

I am interested in the Live Chat Support Executive position. I have strong communication skills and experience in handling customer queries, resolving issues quickly, and providing excellent customer service through live chat. I can respond to customers politely, solve problems efficiently, and maintain a professional tone while representing your brand. I am also comfortable using chat support tools and can work flexible hours if required. I would be happy to contribute to improving your customer satisfaction and response time. Thank you for your consideration. Best regards, Ved Prakash
$5 USD 40 päivässä
0,0
0,0

I am very interested in the English-speaking chat agent position and confident I can provide fast, accurate, and friendly support during your business hours. I have experience assisting customers in real time, handling inquiries, resolving issues, and escalating when necessary to ensure no customer feels left behind. I am comfortable using live-chat tools like Zendesk Chat, Intercom, or LiveChat, and I can quickly adapt to your existing system and knowledge base. My focus is on delivering a brand-aligned tone, keeping first-response times under one minute, and providing concise, accurate answers that guide prospects effectively. I will ensure continuous coverage during your business hours, log chat transcripts correctly in your CRM, and provide daily summaries highlighting recurring questions or opportunities for improvement. I am detail-oriented, a fast typer, and skilled at multitasking, enabling me to manage multiple chats simultaneously while maintaining high-quality customer interactions. I am eager to contribute to your team, provide excellent customer support, and help create positive experiences for all visitors. If you want, I can also make a punchier 150-word version optimized for freelance platforms that grabs attention quickly. Do you want me to do that?
$15 USD 40 päivässä
0,0
0,0

Hello, I am very interested in your project. I can complete this work professionally and within the given time. I have good experience in this type of task and I always focus on quality and client satisfaction. I will carefully follow your requirements and deliver the project within 7 days. If needed, I am also open to revisions to make sure you are fully satisfied. Looking forward to working with you.
$5 USD 40 päivässä
0,0
0,0

Hello I'm writing to say how much your live chat agent position interests me. I provide the ideal balance of fast typing, fluency in English, and technical comfort. How I fulfill your priorities: Speed: In order to guarantee that visitors experience instant engagement, I pledge to have a first-response time of less than a minute. Accuracy: I am a quick learner who will grasp your A-Z instructions to deliver accurate product information and troubleshooting. Tone: To convert prospects into customers, I keep a warm, polished brand voice. What I Deliver Every Day: Complete coverage during business hours. precise transcript tagging and CRM logging. a succinct end-of-day summary of persistent problems and areas for improvement. I thrive on multitasking and am comfortable managing several chats simultaneously without losing quality. If a query exceeds the knowledge base, I will seamlessly tag and escalate it so the customer always feels supported. I am ready to be productive from day one. When would be a good time to confirm your specific schedule and start training? Best regards, Rocky M
$6 USD 40 päivässä
0,0
0,0

I am confident that my extensive experience in both written and spoken English, typing capabilities, and previous work in customer service roles make me a strong fit for your Junior Live Chat Support project. Having spent significant time managing websites and dealing with Chinese shipping and products, I have developed keen multitasking skills and a knack for maintaining accuracy even under pressure. Handling your live chat duties, troubleshooting customer queries, and escalating issues effectively aligns with my past responsibilities – leaving no room for customers to feel left out or abandoned. Moreover, as I've delved into 3D designing and service analyzing roles as well, I possess the ability to assess the needs of your customers beyond just basic troubleshooting. Adept at using various live-chat tools such as Zendesk Chat, Intercom, or LiveChat, I will require minimal training to get started – ensuring productivity from day one. Most importantly, you can rely on me for delivering not only prompt responses but also maintaining the tone consistent with your brand voice; guaranteeing delightful customer experiences every time.
$8 USD 40 päivässä
0,0
0,0

Hello, I understand how it feels like to be missing out on customers inquiries and feedbacks and also the need to get a chat agent who can feel in those gaps. It'll be a great fit supporting your business and ensuring every feedback and inquiry gets an immediate response. After going through your deliverables, I'm confident I can help you fill-in those gaps, let me know how soon you need this tasks handled.
$5 USD 40 päivässä
0,0
0,0

Hello, I am interested in this position. I have experience in customer support, medical assistance, and handling clients. I can communicate clearly, solve customer issues, and work professionally. I am hardworking, reliable, and available to start immediately. I would be happy to help your team and provide excellent support to your customers. Thank you.
$5 USD 40 päivässä
0,0
0,0

Denpasar, Indonesia
Liittynyt marrask. 13, 2025
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