Suljettu

English speaking B2B Technical Support Agent (Home-based)

The company has developed a leading cloud service used by companies all over the world. They now need to strengthen their first line support on weekends.

This position involves weekend work (12 hours on Saturdays and 12 hours on Sundays during daytime PHT) .

Qualifications:

- At least 18 years old.

- Solid support and sales closing skills.

- Excellent verbal presentation and communication techniques in clear English language with no accent (fluency in another major language is a plus).

- Computer experienced and internet-savvy.

- Excellent customer assistance and problem solving skills.

Your role:

You will be responsible for answering questions related to the company's cloud service. The work will consist of both handling 1st line support questions and closing sales. For 2nd and 3rd line support questions the staff at the head office will step in.

Customer contacts will take place through different channels: email, webchat and phone/Skype.

Basically, you will help existing customers with their questions.

Your privileges:

- Competitive salary package - USD 6 per hour.

- Career development and training - We provide product knowledge training to enhance your skills.

Interviews will be done continously. Please, don't wait with applying for this job.

Taidot: Asiakaspalvelu, Asiakaspalvelu, Puhelintuki, Tekninen tuki

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About the Employer:
( 0 reviews ) Sweden, Sweden

Projektin tunnus: #13155681

46 freelanceria on tarjonnut keskimäärin 6 $/tunti tähän työhön

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February 21,2017 Dear Hiring Manager: I am writing this letter to express my interest in your vacancy for a Technical Support Representative position. I am a hard-working and enthusiastic Customer/Technical Su Lisää

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johnblack0601

i would be great for this opportunity as i would love to join this kind of work and display some of the skills i have learned and would be able to work as fast as you needed

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A proposal has not yet been provided

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pohema1987

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