English-Speaking Support Representative -- 2

$15-25 USD / hour

Closed

Posted about 2 months ago

$15-25 USD / hour

I want only US partner. I need a people-friendly representative who can hold clear, confident conversations in English while taking care of customer support. Most interactions will happen by phone, and I also schedule video meetings with clients and internal teams, so you must feel comfortable on camera as well as on a headset. Your spoken English should be smooth and easy to understand; accents are welcome as long as clarity is never an issue. Because my calendar changes often, I value flexibility over geography—whatever time zone you live in, be ready to adjust when a call or meeting is set. Deliverables • Answer incoming phone queries and resolve or escalate them on the first call whenever possible • Join scheduled video meetings (Zoom, Google Meet, or similar) and contribute professionally • Keep brief call notes in our shared CRM so everyone stays in the loop If you have prior experience in customer support and the tech setup to handle reliable voice and video calls, that is exactly what I’m after. Let me know your availability window each day and a quick audio sample if you have one, and we can get started.

Customer Support

CRM

Phone Support

English (US) Translator

Project ID: 40315459

About the project

5 proposals

Remote project

Active 21 days ago

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5 freelancers are bidding on average $18 USD/hour for this job

@telecommute

With over five years of experience in virtual assistance and customer support, I have honed my skills to ensure that I can provide the best possible service to clients. My proficiency with CRM systems such as Zendesk, Zoho, and Salesforce means that I am accustomed to taking clear and concise notes to keep everyone in the loop. Moreover, my strong command of the English language is perfect for your project's communication requirements. Clients have often praised me for my smooth and easy-to-understand accent which ensures clarity in all our conversations. I work on a flexible schedule, always ready to adjust to accommodate calls or meetings, no matter the time zone. Lastly, I’m well-versed in using tech tools such as Zoom, Google Meet and several others mentioned in the project description. By implementing these tools efficiently,I ensure that your project tasks including attending scheduled video meetings and answering phone queries are carried out seamlessly. Through my professionalism and commitment to quality customer experiences, choosing me for this task would prove to be a value-added investment for your organization.

$15 USD in 40 days

5.0

(2 reviews)

2.8

@Stella5050

Hi, I'm a confident English speaker, comfortable on headset and camera, with customer support experience. I answer phone queries, resolve issues fast, join Zoom/Google Meet calls professionally, and log brief CRM notes. I have a reliable mic/webcam and can flex my schedule to your meeting times. Available daily 8hrs and 40hrs weekly, i currently base in Dubai and i can adjust my time to fit your schedule. I would be happy to share a quick audio sample. Thank you, Stella

$20 USD in 40 days