Ecommerce Admin, PR & Wholesale Support

@WebChapters

Hi, hope you're doing well! I'd love to help manage these three areas so you can focus on growing the brand. Here's my approach: Order support: process Shopify orders, labels, tracking, and refunds within your SLAs. PR outreach: research contacts, personalize pitches, and log everything in your Google Sheet. Wholesale: follow up with leads and stockists, keep your CRM clean and current. A few questions to make sure we're aligned: 1. Do you have a preferred tone guide or brand voice document I can follow for customer and outreach emails? 2. For wholesale follow-ups, is there a minimum gap you prefer between touchpoints? 3. Are there any press verticals or boutique types you want me to prioritize first? Looking forward to keeping things running smoothly for you! Azeem Amin

@sabaehsan

Greetings, I see that you're looking for support in managing customer orders, PR outreach, and wholesale relationships for your online store. My approach would involve staying organized and proactive in each of these areas. For customer order support, I would ensure timely processing of orders, quick responses to inquiries, and efficient handling of returns and refunds. In terms of PR outreach, I would focus on personalizing pitches and keeping detailed records to track our outreach efforts. For wholesale management, I would make sure to follow up with leads and maintain clear notes in your CRM to ensure no potential partnership is missed. With experience in customer support and CRM tools, I’m ready to help you keep everything running smoothly so you can focus on growth. Best regards, Saba Ehsan

@installerpoint

Hello, I’d be glad to support your growing store across Shopify order processing, customer care, PR outreach, and wholesale follow-ups. I can work from your SOPs, maintain accurate Shopify and CRM records, manage Gmail inquiries promptly, and keep press tracking organized in Google Sheets. My approach prioritizes a daily task queue and clear status notes; a shared weekly dashboard could further improve visibility. I’m available 20 hours weekly, Monday-Friday, 9 AM-1 PM EST, at CAD 18/hour. Check out my portfolio here:- https://www.freelancer.com/u/installerpoint Best Regards, Muhammad Adeel

@TVinodK

Hi, I appreciate this opportunity. PR outreach research and execution, wholesale prospect follow-ups, CRM management, Google Sheets tracking, and clear professional written communication is exactly what I do well. For Ti Thermal Imaging Ltd (UK) I managed written client communication, tracked every touchpoint in a structured Google Sheet, followed up consistently until a clear outcome was reached, and delivered weekly status reports. For Agency Nika (Poland) I maintained approximately 1,000 contact records in CRM with full conversation history, follow-up dates, and next actions ensuring no lead went cold. For the PR outreach side I would research relevant journalists and publications, personalise each pitch email, send and track outcomes in your Google Sheet, and schedule follow-ups on agreed timelines. For wholesale I would reach out to new boutique leads and follow up with existing stockists, keeping your CRM notes current and flagging warm opportunities for your attention. One honest note: I have not worked directly inside Shopify admin for order processing and shipping labels previously. I am comfortable learning quickly from your SOPs and can handle the customer email and returns communication side confidently from day one. Availability: 20 hours per week, flexible within EST business hours. Hourly rate: CAD 8 per hour. Ready to start immediately. Best regards Vinod

@raheel2k29

Hello, I’d be glad to support your growing Shopify operation across customer care, PR outreach, and wholesale relationship management. I can process orders, coordinate shipping labels, respond thoughtfully through your help desk, and handle returns and refunds according to your SOPs. I can also research relevant journalists, personalise pitches, maintain follow-up tracking in Google Sheets, and keep wholesale CRM notes organised. My approach would prioritise the 24-hour order and response targets while using clear status systems so no press or wholesale opportunity is missed. I’m available for consistent weekly support during agreed EST hours, and I’m happy to align my schedule with your busiest periods. My hourly rate is negotiable in CAD based on the weekly workload. Regards Muhammad

@Rumairashraf

Hi there! I am available for your task and do your task with full responsibility. Could we discuss more details over chat? Thank You :)

@FizzaNadeemK

Hi, would you prefer someone who treats customer support, PR outreach, and wholesale follow-ups as one organized growth workflow? I can manage Shopify orders, labels, returns, customer emails, journalist outreach, Google Sheets tracking, and CRM follow-ups while keeping your response targets on schedule. I’m available 20 to 30 hours weekly during EST business hours, with clear daily communication and organized reporting. What hourly CAD rate and preferred EST working window would you like me to align with?

@baklimakhatun

Hi, I can help take these three areas off your plate and keep them moving consistently: Shopify order support, PR outreach and wholesale relationship management. My background includes virtual assistance, Shopify/e-commerce support, customer communication, lead generation, web research, email marketing, Google Sheets and CRM-based follow-up. I can process orders, track shipments, respond to customer enquiries, coordinate returns/refunds, research relevant journalists, personalise outreach and maintain accurate follow-up records. For wholesale, I can research new boutique prospects, manage follow-ups with existing stockists, keep CRM notes updated and make sure opportunities don’t get forgotten. I’m comfortable following SOPs and templates while also keeping communication professional and aligned with the brand voice. I understand your 24-hour order/customer-response requirements and the importance of consistent follow-up rather than simply completing tasks when convenient. Availability: 40 hours/week EST Time Hourly rate: $4/hour I’m available to start after onboarding and can quickly adapt to your Shopify, Gmail, Sheets and CRM workflow. Best regards, Aklima Khatun

@artiboria

As a seasoned website developer and eCommerce expert, I not only excel in building high-converting online stores but also managing and optimizing various aspects of an eCommerce business. I boast robust skills in customer support, CRM management, order & inventory control, SEO, and more - all of which align seamlessly with the diverse needs of your project. Drawing on my extensive experience with platforms like Shopify, WooCommerce, Gmail, Google Sheets, etc., I can ensure smooth order processing within stipulated timeframes while offering top-notch customer service to maintain the trust and satisfaction of every shopper. In addition, my skills extend to PR outreach where I can personally curate pitches to targeted journalists and maintain a well-organized press contact sheet to keep us updated on each approach. Lastly, as you emphasize an optional lightweight CRM alignment such as HubSpot, I bring hands-on expertise working different CRM systems including Zoho. My proficiency will ensure proper wholesale relationship management with follow-ups and notes neatly in place within the CRM. I thrive on organization and responsiveness which enables me to perform efficiently within your specified timeline. All this comes at a cost-effective hourly rate making me an ideal match for your requirements!

@contentguru

Hi, I’d be interested in supporting your brand. I currently work hands-on with the operations of an e-commerce fashion business, so the responsibilities you’ve listed are very familiar to me. I can help with: • Shopify price, discount and offer updates • Product page, collection and promotion changes • Checking orders, invoices and discounts for accuracy • Maintaining product, sales and operational spreadsheets • Influencer, creator and collaboration research • Building and updating structured outreach lists • Product descriptions, SEO fields, tags and image alt text • Supporting launches, campaigns and ad-hoc operational tasks • Verifying website changes after implementation • Improving repetitive workflows using Sheets, Shopify tools and AI I’m comfortable with Shopify, Google Sheets/Excel, e-commerce operations and fast-moving campaign work. Because I work on these tasks from an operator’s perspective, I understand how small errors in pricing, discounts, stock or order details can directly affect revenue and customer experience. Best, Rajib

@Nayeem1217

With 10+ years of experience in eCommerce, Shopify, customer support, and digital marketing, I can efficiently manage your daily store operations. I can handle orders, customer inquiries, returns, Gmail communication, PR outreach, lead generation, and wholesale relationship management. I’ll also maintain organized records in Google Sheets/CRM and ensure timely follow-ups to keep operations running smoothly.

@alitariq09061991

I have read the project's details and willing to serve you as a Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, data conversion, transcription, copy typing, customer service, online stores management, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

@MKAZOL

Hi, I’d be happy to support your Shopify store with customer order support, PR outreach, and wholesale relationship management. I have experience with Shopify, e-commerce administration, customer communication, lead research, outreach, Google Sheets, and CRM tools. I can handle order-related tasks, track customer requests, research relevant media contacts, personalize outreach, and keep records organized. I’m comfortable following SOPs and templates, communicating professionally with customers and business contacts, and keeping follow-ups and status updates properly tracked. I’m organized, responsive, and detail-oriented, with a strong focus on keeping tasks completed within the required timeframes. Availability: 20 hours/week, Monday–Friday, 9 AM–1 PM EST Hourly rate: CAD $5/hour, negotiable I’m available to start promptly and would be happy to support your growing store on an ongoing basis. Best regards, Mostafizur

@SayTechSolution

Hi, I’d be happy to support your store with Shopify order processing, customer support, PR outreach, and wholesale follow-ups. I have strong hands-on experience with e-commerce product management, Shopify, customer communication, data management, and maintaining accurate spreadsheets/CRM records. I can reliably handle: • Shopify orders, shipping labels, tracking, returns & refunds • Customer emails with a professional, brand-appropriate tone • Journalist research, personalized PR pitches, follow-ups & tracking • Wholesale lead outreach and ongoing stockist follow-ups • Google Sheets and CRM updates with clear status notes I’m organized, responsive, detail-oriented, and comfortable following SOPs while working independently. Availability: 20–25 hours/week EST availability: Monday–Friday, 9 AM–4 PM EST Rate: CAD $6/hour I’m available to start immediately and would be glad to support your store long-term. Best regards, Subhash

@TheSecondSource

Hey! We are a team of 62 professionals with 9+ years of experience managing e-commerce operations, customer support, PR outreach, and wholesale follow-ups. We can keep your Shopify orders, inbox, press pipeline, and wholesale relationships organized without letting daily tasks pile up. Here’s how we can help: * Process Shopify orders, shipping, returns, and refunds * Handle customer emails within your one-day target * Research journalists, personalize pitches, and track follow-ups * Manage wholesale leads, follow-ups, and CRM notes Could you clarify your current daily order volume and typical wholesale lead flow? Also, for PR outreach, do you already have target publications or should we build the journalist list around each product campaign?

@salmaakternisa

Hi, I can support all three areas—Shopify order processing, PR outreach, and wholesale follow-ups. I’m comfortable with Shopify, Gmail, Google Sheets, web research, lead generation, and CRM updates, with strong attention to detail and clear written communication. I’m available 30–40 hours/week and can align with EST working hours. My rate is CAD $5/hour. I’m ready to start with your SOPs and onboarding.

@muhammadsaad90

Hi, I can take ownership of your Shopify orders, customer support, PR outreach and wholesale follow-ups so nothing gets missed would you like me to work directly from your existing SOPs and templates? I’m organised, responsive, and comfortable with Shopify, Gmail, Google Sheets and CRM follow-up, with clear English communication and consistent daily updates. How many hours per week do you need, and I’ll align my EST availability and CAD rate accordingly.

@NaveenSingh09

Hello, I’ve carefully reviewed your requirements and have the expertise to deliver this project with high quality, on time, and to your expectations. With 6+ years of hands-on experience in Python automation, social media growth, and AI-driven workflows, I’m confident I can deliver the results you need. With extensive experience managing Shopify stores and executing PR outreach, I will ensure all orders are processed within 24 hours and customer queries are answered within a business day. My approach is: 1) Automate order capture and shipping label creation, 2) Use a simple Google Sheet template to log every pitch and follow‑up, 3) Maintain a CRM pipeline for wholesale prospects, sending personalized emails and tracking responses. I have handled e‑commerce logistics for multiple Shopify brands, performed media outreach for fashion labels, and kept wholesale databases current. I’m available 20 hours a week, Monday‑Friday 8 a.m.‑5 p.m. EST, and can start immediately. Let’s keep your store running smoothly and grow your wholesale network together. I will also monitor key metrics such as order fulfillment rate, email response time, and wholesale conversion rates, reporting weekly summaries to keep you informed. My communication style is concise, brand‑aligned, and proactive, ensuring no detail slips through the cracks. Looking forward to discussing the project details further on chat. Best regards, NAVEEN THAKUR

@mirrza0001

Hi, I can help manage the Shopify operations side and keep your daily tasks organized and on schedule. I’m experienced with Shopify orders, product/store management, customer-facing website tasks, Google Sheets and detailed e-commerce workflows. I can follow your SOPs carefully, process orders, track shipping, handle returns/refunds and keep records updated. I’m also comfortable with structured outreach and follow-up work, including maintaining contact lists and CRM records. I’m available 30+ hours/week and can align with EST working hours. My rate is CAD $10/hour, and I can start immediately.