Käynnissä

Customer Service & Support Team Facilitator

We’re looking for experienced customer support professionals looking for a new opportunity with a great team.

We’re a small team at PrepScholar ([url removed, login to view]), a leading online test prep program. We are a test prep company, but don’t worry if you don’t know much about the SAT/ACT -- we’ll teach you everything you need to know! We pride ourselves on the quality of our program, our significant results, and amazing customer satisfaction. Enhancing customer satisfaction even more is where you come in!

Your Responsibilities:

-Sorting and classifying emails

-Responding to email requests

-Answering the phone and directing customers to the appropriate team member

Requirements:

-Able to work 20 hours per week during our business hours (M-F, 10AM-6PM, EST)

-Commitment to stay on our team for at least a year

-Strong English and communication skills

About Us:

-We're making education more effective through customization. We learn the strengths and weaknesses of learners and create tailored learning programs. We create compelling educational experiences for our students by truly understanding their problems.

- We're passionate about delivering an unparalleled student experience. A lot of companies are trying smart education; almost none are doing it well.

- We're a growing national brand reaching millions of students and parents worldwide.

- Check us out at [url removed, login to view]!

Taidot: Asiakaspalvelu, Asiakaspalvelu, Sähköpostien käsittely, Puhelintuki, Puhelujen käsittely

Näytä lisää: support and customer service, technical support and customer service, huawei tech support number customer service, customer support service, customer service customer support, customer service customer support social media, customer support service email, full service customer acquisition service, install team viewer service, kayako support service, pre sales service customer service ppt, believe quick service customer satisfaction, ffmpeg installation support service, customer support service chat project

Tietoa työnantajasta:
( 2 arvostelua ) Cambridge, United States

Projektin tunnus: #13117840

Myönnetty käyttäjälle:

jessenavarra

Dear Hiring Manager: I am writing this letter to express my interest in your vacancy for a Customer Service Support position. I am a hard-working and enthusiastic CSR with over five years of work experience. I am c Lisää

$5 USD / tunti
(0 arvostelua)
0.0
kamalhasan007

Hello there, I have more than 3+ yrs of experience as a Customer Support Executive and have previously worked with 'British Telecom' for UK customers as well as with 'iYogi' process for US, Aus and Canadian customers. Lisää

$3 USD / tunti
(0 arvostelua)
0.0

24 freelanceria on tarjonnut keskimäärin 6 $/tunti tähän työhön

jkaranm

Hi Future Client, Our business is to make your business effective, profitable, & [url removed, login to view] are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring kno Lisää

$8 USD / tunti
(14 arvostelua)
7.2
Excelentt

Kindly share more details about your business. Have you created canned responses / call scripts? I have done the exact same task before and handled almost every situation faced by ecommerce and subscription based b Lisää

$5 USD / tunti
(22 arvostelua)
5.6
tuhindo82

Dear MBA degree and B. Sc (Computer Science),Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as aAsstt: Manager (MIS and IT). I have just seen your Job posting and upon read Lisää

$5 USD / tunti
(2 arvostelua)
4.6
samjohnyb4u

service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical and non-technical. In te Lisää

$8 USD / tunti
(4 arvostelua)
3.3
manaindia

Hi There, Is this a fixed budget project or hourly project? I have been working for a help desk for the past 12 years. My skills are team management, Phone communication, live-chat, email handling etc. Let's h Lisää

$4 USD / tunti
(2 arvostelua)
1.3
alikhan2012

Hi, I have perfect English grammar with strong technical skills. I have 3 years of experience in technical chat and email handling of US customers, which gave me excellent customer handling skills via text. I h Lisää

$5 USD / tunti
(0 arvostelua)
0.0
braco7

I am available for 40 hours per week, I have strong English communication capabilities and enjoy providing customer service. Would like to be considered for the position since I am an EXPERIENCED Customer Service Repre Lisää

$6 USD / tunti
(0 arvostelua)
0.0
shivali1494

I am good learner and willing to work in long term project. I am available during the time you mentioned

$5 USD / tunti
(0 arvostelua)
0.0
aryan2003

I have extensive experience in customer service , customer support , email communication in a multinational organization environment. I am adept at professional handling of customer queries and possess very good commun Lisää

$6 USD / tunti
(0 arvostelua)
0.0
kash2710

Hello Sir, I do have 12 years experience in customer service and have worked with companies like IBM,Dell, Wipro and HP. I can work under minimum supervision and can handle any customers with ease. I have a goo Lisää

$5 USD / tunti
(0 arvostelua)
0.0
abdurrahman24

Hello, I'm a freelancer from New York, US. I have been working as an office assistant in a library on a part time basis. As part of my job, I'm very familiar with Microsoft Office and other skills including google doc Lisää

$16 USD / tunti
(0 arvostelua)
0.4
Ayo25

I have experience with every task you are looking for. I have top notch data entry skills. As a native speaker, My English is fluent and impeccable. I am a University graduate so my spelling and grammar is also excelle Lisää

$5 USD / tunti
(0 arvostelua)
0.0
merizmarkjohn

Hello! I want to be part of your team. i will used the experience that i have working in bpo industry for 4 years and an outmost performance in the certain task that you will provide.

$3 USD / tunti
(0 arvostelua)
0.0
TeresaColey

Efficiency, speed and accuracy are traits that any client would want their prospective employee to possess. Being well rounded in those 3 key areas, I know that I am the best fit for your project. Let me help you to ma Lisää

$5 USD / tunti
(0 arvostelua)
0.0
iamryx

A reliable and energetic person like me who have experience in assisting individuals and businesses remotely I know I am qualified to take this position. Backed by my superior communication skills, I am great at org Lisää

$7 USD / tunti
(0 arvostelua)
0.0
ivagonzlezpieyro

H. My name is Ivan G. I am a customer service specialist with over 5 years of both customer service and call center experience. I would be more than happy to assist you with your project.

$4 USD / tunti
(0 arvostelua)
0.0
adrish12

I have hands on experience in handling different types of customers. I have past many years of experience working as a Virtual assistant, Administrative staff, recruitment specialist; customer support job (includes Lisää

$5 USD / tunti
(0 arvostelua)
0.0
gabrielleconant

Hello the job you posted looks awesome. I would love to help best part is im available 24/7 please message me. Hope to hear from you soon.

$5 USD / tunti
(0 arvostelua)
0.0
interlitpol

Greetings sir, i am applying for this job because i have a good experience in customer service, i've been working in this field for more than 5 years, as an customer service agent i used to handle customer emails, answ Lisää

$4 USD / tunti
(0 arvostelua)
0.0
FutureAp

Dear Employer, I have 9 years of work experience in managing tasks related to, Data Processing, Data Entry, Order Management, Web chat, Inbound & outbound calling, Book Keeping & Reconciliation, US Auto Parts Lisää

$5 USD / tunti
(0 arvostelua)
0.0