Customer Service Rep: Phone, Email, & Chat Support.
Budjetti $15-25 USD / tunti
- Freelancer
- Työtehtävät
- Asiakaspalvelu
- Customer Service Rep: Phone, Email, & Chat Support.
SUMMARY:
In this role, you will utilize our online product catalog to act as a consultant, helping our customers find exactly what they need. If you enjoy helping customers, can communicate clearly, are personable, and do your best to go above and beyond the customer’s expectations, then this is a great opportunity for you!
JOB DUTIES & RESPONSIBILITIES - Things You’ll Do Day-to-Day
1. Provide outstanding customer service via Zendesk tickets, phone, or chat
2. Place orders for customers over the phone, current call volume 10-15 calls a day
3. Return voice messages, missed calls, and follow-up with customers
4. Answer questions about products, stock levels, order status updates, refunds, replacements etc.
5. Research customer inquiries including being able to read and comprehend manufacturer specifications.
6. Work with mathematical concepts such as fractions and metrics as related to our industry.
REQUIREMENTS
- Must be available during the working hours of 6am -3pm PST
- Must have a reliable computer and high-speed internet. What is your internet speed? Please take a screenshot from [login to view URL] and attach as part of your application.
- Must be able to proficiently read, write and speak English clearly
- Answer ALL questions with a VOICE SAMPLE (ex: MP3)
44 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_18% %project_currencyDetails_sign_sub_19%/tunti tähän työhön
Hello there, Hope you are doing well !! I am positive that I can help you with this project as I do carry 9 years of relevant experience. I am professional Customer Service and Inside Sales Expert. I would like to expl Lisää
Hello, i have read the details provided..please contact me to discuss more on the project deadline and some other few things
Hi, I am a seasoned telemarketer who has been doing b2b sales for more than 5 years now. I have worked in a lot of domains line IT, telecommunications, real estate etc. I have worked in US, UK and the Australian time Lisää
Hi, I have read your proposal and it fits my profile. I speak perfect English, I have extensive experience in administrative work (data entry, data processing, etc.), I handle the office package perfectly and I have ex Lisää
I Will Be Your ⭐⭐Virtual Assistant⭐⭐ ⭐No advance payment. ⭐Pay once project completed # Customer Service Support # Social Media Marketing Plan and Management # Classified Ads posting + Internet marketing # Data Entr Lisää
Hi there! I understand you're looking for a qualified candidate for Customer Service / Virtual Support. We do have an existing team of Inbound agents that you can share with other clients if your call / email / chat vo Lisää
Hi! Ma'am,sir , I am a virtual Assistant for almost a year and I've gone a training about Web research, Data entry,Audio and Video transcription. With regard to the job you are offering.I am willing to work anytime as Lisää
Very interested to do this. Having god oratory skill I would definitely do the job well. Kindly contact.
Hihappy to introduce myself as graphic designer for your graphic project posted on this site freelancer.com. I am new to freelancer.com but not new to freelancing and graphics designing. I would like work on your proje Lisää
5 years experience of IT related supplier support and customer service. Expert at managing Issue Tracking Systems, providing support for application usage and monitor systems. Fundamental database and CRM management. Lisää
I can talk and chat with costumer easily and give full support Relevant Skills and Experience I have good communication skills
Hi Ma'am/Sir, I am a Virtual Assistant for almost a year and I've gone the trainings regarding Web research, social media management, and data entry. With regard to the job you are offering, I am willing to work anyt Lisää