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Customer Service & Support (Telecommute)

Customer Service & Support

We're looking for someone who can be on call from 1am to 9am PST to answer customer support calls and emails. The traffic is generally not heavy (in this 8 hour period, you would receive an average of around 5 phone calls and 5 emails). We'd like to have someone who can respond immediately to each inquiry.

Our company website is at [url removed, login to view]

Requirements:

Bachelors Degree or equivalent

Excellent phone skills

Excellent written and oral communication skills

2+ years of customer service experience, preferably in a tech-related field.

Knowledge of QuickBooks is a big plus

Fluency with general Windows and Macintosh operation

Responsibilities:

Triage and respond to customer support inquiries (technical or functional)

Monitor trouble-ticket database to insure speedy response to all requests

Work with other departments to research and resolve customer issues

Taidot: Asiakaspalvelu

Näytä lisää: telecommute support, Customer Service Representatives, tech support service, tech support company, technical support company, technical support and customer service, service 5, phone support service, customer service support company, customer service experience, customer service company, clicktime, call tech, 5 service, customer support telecommute, customer service websupport, customer sercice, spoof call, windows 8 tech support, windows 8 customer support, re tech, quickbooks customer support, oral and written communication skills, customer service telecommute, customer service phone skills

About the Employer:
( 0 reviews ) San Francisco, United States

Projektin tunnus: #465501

27 freelanceria on tarjonnut keskimäärin 3326 $ tähän työhön

dhpd22

Check PM for details...

3000 $ USD 30 päivässä
(0 arvostelua)
0.0
indana9

GAURAV KUMAR DABAS Mob-09899160069 E-MAIL: PRESENT ADDRESS: s-3 8/39 sec - 3 rajendra nagar , ghaziabad , u.p 201001 - india PERSONAL DATA: Date of Birth: 09-09-1986 Sex Lisää

3001 $ USD 30 päivässä
(0 arvostelua)
0.0
srsivasekhar

Hi team , i am experienced in customer service for more that 4 yrs in telecom operations , Front end voice project 2 yrs and backend technical team for 2 yrs for the same project , hope u will consider me , i assure i Lisää

3500 $ USD 25 päivässä
(0 arvostelua)
0.0
samanara

Hello Sir, I would like to do your project. Please verify your PMB for a detailed explanation. Thanking You Yours truly, Nara. S

3000 $ USD 30 päivässä
(0 arvostelua)
0.0
bjayjm

I have 4 years experience in the telecommunications area as well as I currently use quickbooks as my accounting software at home and work. I can even go lower than $3000

3000 $ USD 2 päivässä
(0 arvostelua)
0.0
hichama9

Please check your PM

3000 $ USD 30 päivässä
(0 arvostelua)
0.0
arifcm

* BSC in Computer Science * 4 Years of total Experience in Customer Service * 3 Years of Experience in retail sales * 1 years of Experience as a Department Sales Manager * Worked on Quickbooks

3000 $ USD 31 päivässä
(0 arvostelua)
0.0
freeniels

See PM in a few mins.

4000 $ USD 1 päivässä
(0 arvostelua)
0.0
jehansogocio

I am an experienced Customer Service Represenatative. I can do the job and deliver it with excellence and quality, and I have been consistent with my CSAT(Customer satisfaction) scores and get good rates. Aside from CS Lisää

3000 $ USD 30 päivässä
(0 arvostelua)
0.0
SKlocinski

Bookkeeping & More was started to provide outsourced bookkeeping and accounting services as well as accounting software support to small, mid-sized and fast growing businesses as well as individuals. Our mission is to Lisää

5000 $ USD 365 päivässä
(0 arvostelua)
0.0
priyags

Dear Sir/Madam, This is in reference to your recent job posting. I had to put California because it did not have other options. We have a data and voice center located at Chennai and Pondicherry with 200+ seat ca Lisää

3000 $ USD 10 päivässä
(0 arvostelua)
0.0
yoiheibalaish

2 years of experience in call center business

3000 $ USD 1 päivässä
(0 arvostelua)
0.0
busykya

I have got 4 years of experience in customer service with brandslike DFS(US), Yahoo(US) [url removed, login to view](US) and Orange(UK). I amassociated with a call centre with state of art facilities. Please let me know what else you woul Lisää

3000 $ USD 30 päivässä
(0 arvostelua)
0.0
stew4000

I have over 21 years of experience installing, configuring, and operating accounting systems. Also, I have over 14 years of customer service experience in accounting and technology. Although the project does not specif Lisää

3000 $ USD 30 päivässä
(0 arvostelua)
0.0
bpgjr

Please check PMB for my work offer

3000 $ USD 30 päivässä
(0 arvostelua)
0.0
SimpBizSoftware

Hello, I am interested in talking to someone about this opportunity. Would you be able to do a corp to corp on this one ? I might have a support guy interested in this position. Thanks

3500 $ USD 30 päivässä
(0 arvostelua)
0.0
ventacall

Consider us. Ventacall is a full service sales and marketing company providing businesses total market access via direct marketing, online marketing, sales and support tools, database services, sales management and mar Lisää

3000 $ USD 10 päivässä
(0 arvostelua)
0.0
hmgamerica

We have done these kind of projects ana dCan definitely do it. Please go through my website whcih explains all teh things that we have done and are doing. Please visit [url removed, login to view] Please feel free to call me Lisää

3000 $ USD 30 päivässä
(0 arvostelua)
0.0
trustndeal

Hi! Please check PMB for more details about our experience and client

3000 $ USD 30 päivässä
(0 arvostelua)
0.0
3500 $ USD 30 päivässä
(0 arvostelua)
0.0