Suljettu

Customer Service Agent

[url removed, login to view] is an organization based on Hong Kong. We aims at providing a new-century social networking in which user can actually be connected to other just like in real life.

As a part of our service, we would like to recruit customer service agent to handle our ticket support service. Agents are required to attend a compulsory training session of no less than 3 hours to learn about our product and necessary customer service skills, and the training session CANNOT be counted towards working hours. After the training, the agent will be provided access to company email address (with POP, IMAP and SMTP, and webmail access) and support portal. Once a ticket is in, agent's email will receive an email notification. Agent is required to monitor the email mailbox at AT LEAST 1 hour interval (possibly through smart phones), which will NOT be counted towards working hours. ONLY time used to investigate and reply tickets can be counted.

It will starts at 3 months for less than 3 hours per week. Then the allowed time will increase.

We have some general requirements on this post:

1) Good English written skills.

2) Able to monitor email mailbox in normal U.S. business hour and/or Hong Kong business hour through any mean freelancer prefer.

3) Prior experience in supporting programming-related products is preferred.

4) The freelancer will be required to sign a NDA provided directly by us (not the one from [url removed, login to view]).

And finally, we DO NOT accept application from Agencies. Only accept applications from freelancers themselves.

Thank you for submitting your proposals!

Taidot: Asiakaspalvelu

Näytä lisää: working customer service, u.s. freelancers, us freelancer portal, user experience freelancers, tickets for less, this freelancer life, support freelancers com, support freelancers, support at freelancer com, social service com, social networking for freelancers, sign in freelancer com, service freelancer com, service freelancer, requirements to learn programming, product and service, preferred freelancer in freelancer com, post your service, one and one webmail, networking with other freelancers, mean of freelancer, mean freelancers, mean freelancer com, life of freelancer, life of a freelancer

Tietoa työnantajasta:
( 0 arvostelua ) Hong Kong

Projektin tunnus: #1684931

19 freelancers are bidding on average $5/hour for this job

ASITSolutions

Experienced in customer support. Pls. check pmb for more details. Thanks

$4 USD / hour
(2 arvostelua)
2.5
venellinus

Hi, please check PMB. I have past customer support experience(chat and ticketing support) + programming support experience. Regards

$6 USD / hour
(1 arvostelu)
2.5
HardWorker1989

Hello Sir. I have great command over English language and I have been working as a virtual assistant for Canadian Standards Association for more than 1 month. I am willing to apply for the position that you are o Lisää

$8 USD / hour
(1 arvostelu)
2.4
clockworksol

Hi I am interested with the job you have [url removed, login to view] refer to your PMB for further discussion about my bid.I am looking forward to work on/at your project. Thank you

$4 USD / hour
(4 arvostelua)
1.8
sheilablen

Dear Hiring Manager, I am interested in the position of Customer Service agent you recently posted. I have been a Customer Service Representative for 3 years in a BPO company and my account deals with billing inquir Lisää

$5 USD / hour
(0 arvostelua)
0.0
techserv2004

Please Check PM. For more details.

$5 USD / hour
(0 arvostelua)
0.0
IscosGlobal

Hi, I am Red Finch working for Iscos Global Solutions Corporation, a BPO company located in Philippines. We are currently expanding our business and we wanted to know if you are interested with the services that we Lisää

$3 USD / hour
(0 arvostelua)
0.0
rachelacosta

Hi! I'm very interested to work with you! I have 2 years of experience in technical support, handling tickets, and troubleshooting internet connectivity, network and webmail. I'm tech savvy, easy to work with, fast lea Lisää

$3 USD / hour
(0 arvostelua)
0.0
cfobean

Currently a Customer Service Manager for an internet company, so my experience speaks for my abilities. Always delivers excellent support and goes above and beyond to assist the customer. Recently nominated for best Lisää

$8 USD / hour
(0 arvostelua)
0.0
mcja16

An experienced customer service support for 6 years. please see pm.

$3 USD / hour
(0 arvostelua)
0.0
rforcier

I have experience and am ready to work.

$5 USD / hour
(0 arvostelua)
0.0
mpascua

Let's start ASAP.. experienced CSR and email support for 3 years..

$5 USD / hour
(0 arvostelua)
0.0
ralphdarius

Hi! I am capable in doing this task. I have a few years of experience in customer service. Please count me in and let's get the job done. Thanks!

$4 USD / hour
(0 arvostelua)
0.0
winnerboss

i am a newbie and it is very easy to do as they are providing training ,after training ,it will be easy to work,i have all the time on my hand and interested in doing this project as it is a long project.

$3 USD / hour
(0 arvostelua)
0.0
drcash

hi i am working as a customer services officer and have more than 7 years experience of customer services. hire me i have good customer services skills and can handle difficult situations easily.

$2 USD / hour
(0 arvostelua)
0.0
eSupport4u

Hi, I have an experience of 6 years in handling customer support. Please check PMB for more details.

$6 USD / hour
(0 arvostelua)
0.0
adrish12

Hi, I have past several years of experience in customer support. And also worked as a troubleshooter agent for a company called Net4 India Ltd (Internet service provider) so i will be able to deliver the project a Lisää

$4 USD / hour
(0 arvostelua)
0.0
daryl4jc7

Hello, Thank you for inviting me on this project. I am very interested and I believe that I am certainly capable of doing the tasks that will be assigned to me. Thanks

$4 USD / hour
(0 arvostelua)
0.0
pipaypapaya

hi im interested! hope u can give me a chance

$8 USD / hour
(0 arvostelua)
0.0