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I need a reliable online secretary who can work confidently in Chinese every day. The core of the role is fourfold: keep my inbox organised and respond to routine messages, manage my calendar so appointments never clash, guide customers who reach out for help, and coordinate online meetings when different parties are involved. Fluent written and spoken Chinese is essential, together with solid organisational habits. If you are comfortable using WeChat and WhatsApp to communicate with both me and clients, you will feel right at home; any additional office-suite experience is welcome but not critical. Day-to-day you will: • Triage incoming emails, flagging what I must see and handling the rest directly in clear, professional Chinese. • Book, confirm or reschedule appointments and send reminders so attendees arrive prepared. • Provide first-line customer support, escalating only the issues that need my attention. • Set up video calls, circulate the links and agendas, then follow up with concise minutes. Success for me means an empty inbox, an accurate, up-to-date calendar, satisfied customers and well-run online meetings. If that sounds like a routine you can own, let’s talk and get started.
Project ID: 40371307
1 proposal
Remote project
Active 8 days ago
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1 freelancer is bidding on average $500 USD for this job

Greeting! We can provide a Chinese-speaking online secretary who will keep your inbox, calendar, and client communications running smoothly every day. We are a team of 62 professionals with 9+ years of experience in executive assistance, multilingual communication, and customer support. Here’s how we can help: • Manage and triage your inbox, responding in clear, professional Chinese • Keep your calendar fully organized with scheduling, rescheduling, and reminders • Provide first-line customer support via email, WeChat, and WhatsApp • Coordinate meetings, send links/agenda, and follow up with concise summaries • Ensure fast response times and consistent communication throughout the day • Escalate only critical matters so you stay focused on priorities Our approach is proactive—keeping your inbox clean, calendar accurate, and clients satisfied without constant oversight. Could you clarify: • Preferred working hours/time zone for daily coverage? • Approximate volume of emails and customer queries per day? • Any specific tools (Gmail, Outlook, Zoom, etc.) you want us to use? We’re ready to assign a dedicated assistant who can confidently operate in Chinese and take full ownership of your daily workflow.
$500 USD in 7 days
2.8
2.8

Bangkok, Thailand
Payment method verified
Member since Sep 23, 2014
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