Bilingual Remote Call Secretary (Vietnamese and English)

@jayac66

With over a decade of experience in customer service and support, I'm no stranger to the challenges of managing client inquiries and providing exemplary service. Your project taps into my strengths of clear communication, organization, and records management. My adaptability with CRM systems will ensure that every caller's concern is not only resolved efficiently but logged accurately too. Apart from my professional skills, I am also bilingual and fluent in both English and Vietnamese. Having grown up in Vietnam, and based in Ho Chi Minh City, I have complete local time-zone alignment which is crucial for this role. My deep understanding of the local culture and language nuances will ensure that customer needs are understood effectively and addressed with care. Moreover, as a self-motivated remote professional, I strongly believe in working independently while keeping up to speed with the ever-changing demands of business. In addition to that, I understand the value of scalability and the importance of establishing trust at the foundation of a successful professional relationship. By beginning with just an hour's worth of calls per week, we can build a partnership that'll be key as your venture grows. Let's get started!

@XavierL92

I’m based in Ho Chi Minh City, fully aligned with your time zone, and I speak both English and Vietnamese fluently with a warm, professional phone manner. To show my commitment, I’m happy to start with a reduced rate – even lower than your budget – because I believe in proving value first, especially for a role with room to grow. Here’s what you’ll get from week one: · All customer calls answered during your office hours (even if it’s just ~1h/week) · Clear, timestamped call logs with caller name, contact, summary, and next steps · Appointment scheduling directly into your online calendar · Independent, organised work – zero hand-holding I enjoy helping customers and keeping things tidy remotely. Let me handle the phones so you can focus on scaling your venture. I’d love to start with a trial week at a rate that works for you. When can we hop on a quick call? Best, [Xavier Luna]

@chiragk102

Hello, With over a decade of experience in customer service and support, I'm no stranger to the challenges of managing client inquiries and providing exemplary service. Your project taps into my strengths of clear communication, organization, and records management. My adaptability with CRM systems will ensure that every caller's concern is not only resolved efficiently but logged accurately too. Apart from my professional skills, I am also bilingual and fluent in both English and Vietnamese. Having grown up in Vietnam, and based in Ho Chi Minh City, I have complete local time-zone alignment which is crucial for this role. My deep understanding of the local culture and language nuances will ensure that customer needs are understood effectively and addressed with care. Moreover, as a self-motivated remote professional, I strongly believe in working independently while keeping up to speed with the ever-changing demands of business. In addition to that, I understand the value of scalability and the importance of establishing trust at the foundation of a successful professional relationship. By beginning with just an hour's worth of calls per week, we can build a partnership that'll be key as your venture grows. Let's get started! Replies within a few hours