Hi,
My name is Donald Keith and I am based out of Mumbai, India. I also have female candidates with me. We are a group of 5 people trying to run a small business.
We had been working with American Express and British Telecom,here in India, for 5 years.
We have got a substantial experience in working as a Customer Service and Key Account Manager.
We speak in standard American and British Accents.
We are skilled in providing outstanding Customer Handling, Sales, Marketing and Administrative Services.
Following are reasons for you to consider us for the Job:
1. Strong verbal communication Skills
2. Good written & Email communication Skills.
3. Possess good Telephone Etiquette.
4. Have experience in customer retension and escalation handling.
5. Have a good knowledge of accounting, billing and order processing.
6. Have a fair idea of the Culture in the US, Canada and the UK.
7. Have a remarkable experience, working as a freelance sales and marketing consultant for the US and UK based SME
8. Have an office like setup with a dedicated Internet connection of 2MBPS download and 1 MBPS upload speeds, at Home. We all have dell desktops with i5 processor and 2 GB RAM and 500GB Hard Drive. Also have good USB Headsets.
We use a US based DID on which we can receive calls and make unlimited calls nation wide in the US, with a remarkable quality.
9. We are very punctual and dedicated for our work.
10. We all operate under one roof.
I have taken English test on Odesk and I scored well.
One of us is currently working on a Customer Service Assignment for a US based Company: Incall International through Odesk.
I am available on Skype and on My Cell/Mobile Phone round the clock. I request you to add me on skype , so that we can discuss the next steps.
We are comfortable working in any shift. We have 24x7 seamless operations.
Hope you consider my Bid.
Look forward to hearing from you soon
Regards,
Donald Keith