Portuguese / Italian Online Customer Support


We are looking for a low quote around the $400 mark (we're a small company) for someone to do customer support work (from home) for our sites. You MUST speak Italian and/or Portuguese fluently and be able to type grammatically. You will also be able to converse in one of: English / French / Spanish.

You will need to

1.) Answer emails via a web-based ticketing system (Kayako) or on other websites.

2.) Translate Portuguese-English-Italian

3.) Speak to customers by skype

4.) Do some admin/marketing work like: email drafting/document filling

5.) You will be required to write emails to customers to make them leave/fix feedback

6.) Updates will be required as you go through tickets/emails etc.

ONLY native Portuguese speaking with English also should apply. If you speak Italian also, that is a big bonus.

Please bid for an average of 2 hours a day, 5 days a week, for 1 month, ongoing.

It will more likely look like this (because of how there are emails from the weekend / monday)

Monday: 3hrs

Tuesday: [url removed, login to view]

Wednesday: 2hrs

Thursday:[url removed, login to view]


Our ticket system allows us to track the hours you work, so please ensure you can work the hours you say. We will leave a negative review if you cannot stick to a schedule or work the aforementioned hours. I have to mention this as we have had 1 previous support person from Freelancer who was really bad.

Please bid only if you can commit for a long term and if you will also be able to increase the number of hours as the need for customer support will probably increase.


Taidot: Asiakaspalvelu, Italia, Portugali

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Tietoa työnantajasta:
( 33 arvostelua ) London, United Kingdom

Projektin tunnus: #4223345

Myönnetty käyttäjälle:


Native Italian translator. I fluently speak Portuguese and English.

$395 USD 30 päivässä
(0 Arvostelua)

14 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_26% %project_currencyDetails_sign_sub_27% tähän työhön


Dear Project Manager, I am a Portuguese native speaker with experience in Translating-Proofreading-Editing websites and other materials, from English, French or Spanish to Portuguese. I also have experience in Blog, Lisää

$400 USD 30 päivässä
(7 arvostelua)

Greetings! Please find all relevant details enclosed.

$400 USD 200 päivässä
(1 arvostelu)

Hello. I'm native Italian speaker with good skill in English. I'm interested in long term project. Please read PM for more info. Best Regards

$442 USD 7 päivässä
(2 arvostelua)

HI.i am interested on this job very much coz i speak italian since 2008.i have necesary time to do this every day as long it [login to view URL] contact me on my mail adress to fix the details.

$250 USD 30 päivässä
(0 arvostelua)

Hi I'm an italian mothertongue living in Italy. I have been working for two years in a costumer service.

$350 USD 7 päivässä
(0 arvostelua)

I'm a native Portuguese speaker (Brazilian) and have a high level of fluency in English. I have the time availability and experience required for this position. The working hours proposed below are good for me. Lisää

$400 USD 30 päivässä
(0 arvostelua)

I am a Portuguese native speaker (Brazil) with fluency in English. At the moment I'm living in Italy to obtain my master's degree in Corporate Communication. I am very interested in this job and I offer you a quote of Lisää

$340 USD 30 päivässä
(0 arvostelua)

Greetings from Brazil. I strongly believe I will be the right person to support your project. I am spanish/portuguese native speaker, with fluency in English. Altough, I have a large experience on customer service due Lisää

$400 USD 30 päivässä
(0 arvostelua)

Dear Vanyel, I am a native speaker of European Portuguese and I have a very good knowledge of the English language. I have been working as a translator, mainly from English to Portuguese. I am a content writer and a pr Lisää

$350 USD 30 päivässä
(0 arvostelua)

Hello I am understood your requirement and am fully engaged to take on this project with the same term you required on the project post. regards

$400 USD 30 päivässä
(0 arvostelua)

Translating is my main job but i also: answer question via email or via online chat; i'm located in Setúbal, Portugal (portuguese native speaker); i'm available 4 hours a day; i work from my home (remote); i ch Lisää

$250 USD 30 päivässä
(0 arvostelua)

Please see my private message in regards to my bid. Thanks.

$360 USD 30 päivässä
(0 arvostelua)

hello.i speak Italian and English fluently and i have experience in customer support/care (callcenter) in both languages.I really hope we can [login to view URL] regards

$350 USD 30 päivässä
(0 arvostelua)