We are looking for a low quote around the $400 mark (we're a small company) for someone to do customer support work (from home) for our sites. You MUST speak Italian and/or Portuguese fluently and be able to type grammatically. You will also be able to converse in one of: English / French / Spanish.
You will need to
1.) Answer emails via a web-based ticketing system (Kayako) or on other websites.
2.) Translate Portuguese-English-Italian
3.) Speak to customers by skype
4.) Do some admin/marketing work like: email drafting/document filling
5.) You will be required to write emails to customers to make them leave/fix feedback
6.) Updates will be required as you go through tickets/emails etc.
ONLY native Portuguese speaking with English also should apply. If you speak Italian also, that is a big bonus.
Please bid for an average of 2 hours a day, 5 days a week, for 1 month, ongoing.
It will more likely look like this (because of how there are emails from the weekend / monday)
Tuesday: [url removed, login to view]
Thursday:[url removed, login to view]
Our ticket system allows us to track the hours you work, so please ensure you can work the hours you say. We will leave a negative review if you cannot stick to a schedule or work the aforementioned hours. I have to mention this as we have had 1 previous support person from Freelancer who was really bad.
Please bid only if you can commit for a long term and if you will also be able to increase the number of hours as the need for customer support will probably increase.
14 freelanceria on tarjonnut keskimäärin 363 $ tähän työhön
HI.i am interested on this job very much coz i speak italian since 2008.i have necesary time to do this every day as long it needs.please contact me on my mail adress to fix the details.
hello.i speak Italian and English fluently and i have experience in customer support/care (callcenter) in both languages.I really hope we can colaborate.Best regards