
Suljettu
Julkaistu
I’m looking for a seasoned customer-service agent who can manage our WhatsApp inquiries around the clock. All conversations are conducted in Bahasa Indonesia, so active fluency is essential. What you’ll handle • Respond promptly to customer questions, provide clear product or service information, and resolve issues without delay. • Keep chat histories organised in Zendesk, Freshchat, or a similar platform we agree on. • Flag recurring problems, suggest workflow improvements, and escalate complex cases when needed. What you need to bring • Proven experience in a previous customer-service role (tell me the company, your position, and key duties). • Ability to stay available 24/7—whether through shifts you arrange or personal flexibility. • Reliable laptop or desktop, a stable internet connection, and familiarity with common chat software. • Customer-service training certificates or other relevant credentials are highly appreciated. When you apply, outline your availability plan, the tools you’ve used, and a brief example of how you resolved a tough customer issue. I’m ready to onboard as soon as I find the right fit.
Projektin tunnus (ID): 40176934
28 ehdotukset
Etäprojekti
Aktiivinen 20 päivää sitten
Aseta budjettisi ja aikataulu
Saa maksu työstäsi
Kuvaile ehdotustasi
Rekisteröinti ja töihin tarjoaminen on ilmaista
28 freelancerit tarjoavat keskimäärin €15 EUR/tunti tätä projektia

Hi, Naveed Ali here. I can provide 24/7 WhatsApp customer support in fluent Bahasa Indonesia with structured handling and clean documentation. How I’ll handle it Real-time WhatsApp responses: product info, issue resolution, follow-ups Full conversation logging and tagging in Zendesk / Freshchat Clear escalation rules for complex cases Weekly insights on recurring issues and workflow improvements What I bring Proven customer-service experience (retail & service-based support) Shift-based 24/7 availability with guaranteed coverage Reliable system setup + stable internet Hands-on experience with WhatsApp integrations and helpdesk tools I’ll share my availability plan, tools used, and a real case example during onboarding. Ready to start immediately.
€15 EUR 40 päivässä
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Saya aktif menggunakan handphone dan membalas chat dengan cepat maka dari itu saya ingin kebiasaan saya bisa menghasilkan uang dan juga sebagai kerja sampingan
€15 EUR 40 päivässä
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Hello, I’m interested in handling your WhatsApp customer support . I have experience in customer service, managing live chats, resolving issues quickly, and using tools like Zendesk and Freshchat. I can ensure reliable 24/7 coverage through planned shifts, with a stable internet connection and proper workspace. I focus on clear communication, organized ticket handling, and escalating complex cases when needed. Ready to start immediately. Best regards, Sourav Sasmal
€13 EUR 40 päivässä
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Having spent years in the healthcare industry, I've developed impeccable communication skills, empathy, and an ability to handle stressful situations professionally - traits that translate perfectly to customer support roles, including yours. My dedication to patient care shines through in my commitment to responding promptly and effectively to customer inquiries in your [Zendesk, Freshchat, etc.] platform. I'm more than comfortable managing shifts around the clock or offering personal flexibility as needed. I have a reliable laptop and high-speed internet connection, ensuring that your customers' issues are never left unresolved for lack of resources on my end. My fluency in Indonesian is native-level and I can confidently say that there will be no language barrier when dealing with clients. One of my most unforgettable customer experiences was when I managed to de-escalate a tense situation with an upset patient in the hospital by actively listening and offering appropriate solution. This highlights my problem-solving ability and diplomatic skills, two qualities that I believe are essential for anyone handling WhatsApp customer support. Allow me to bring my depth of experience and commitment to client satisfaction to your team and together we'll elevate your customer service journey like never before!
€15 EUR 40 päivässä
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Halo, Saya Roihan Sukmo Wijaya dan tertarik melamar sebagai admin balasan WhatsApp. Saya mampu merespons chat dengan cepat, sopan, dan jelas sesuai arahan nada serta template yang diberikan. Saya terbiasa mengelola percakapan selama jam kerja yang disepakati dan merangkum poin penting ke dalam catatan singkat harian. Saya teliti, komunikatif, dan dapat diandalkan. Siap bekerja sesuai kebutuhan Anda. Terimakasih
€15 EUR 21 päivässä
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I have over 10 years of experience in the customer service field. One of the ways to communicate with customers is through chat applications, email, and websites. All incoming messages are responded to in order. To make the process more efficient and time-saving, we create templates and automated responses for frequently asked questions (FAQ). As a customer service representative, being friendly and providing fast responses are essential to meet customer needs. I am also able to conduct a customer service training and any related subjects. My last duty before laid off as a Customer Service and Experience Manager at Hyundai Motorstudio. I also have experiences as a Customer Service Managers in shopping malls in Jakarta, Indonesia. I have laptop, smart phone, good quality wifi connection to support my duties. With the experience I have, I believe this position is suitable and a good fit for me, and I am ready to join immediately. Thank you.
€15 EUR 20 päivässä
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Project Proposal – PDF & Handwritten Notes to Word Hello, I can accurately recreate your source files into fully editable Microsoft Word documents while preserving the original layout page-by-page. I specialize in converting PDFs—including those with charts, tables, and images—into Word files with all graphics correctly placed and formatted. I also carefully type handwritten notes, maintaining headings, structure, and readability. What I will deliver: One Word document for each PDF or handwritten file All images, charts, and graphics inserted in their correct positions Clean, consistent formatting with correct spelling File names that match the originals One quick revision after your review to ensure everything is perfect I work meticulously, page-by-page, and always compare the final document to the original to ensure accuracy. I am ready to start immediately and committed to delivering high-quality, professional results. Looking forward to working with you. Best regards, KKM Chirantha
€12 EUR 40 päivässä
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"I am an experienced freelance customer service professional with a proven ability to handle inquiries, resolve issues efficiently, and maintain positive client relationships. I am skilled in communication, problem-solving, and using CRM tools to ensure customer satisfaction. My goal is to provide timely, empathetic, and effective support that enhances the customer experience and builds loyalty. I am confident that my dedication and adaptability make me a strong fit for this role."
€15 EUR 35 päivässä
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I am a customer-focused Technical Support Specialist with over 6 years of experience providing chat, voice, and remote support in global environments. I have handled high-volume customer interactions, ensured quick resolution within SLAs, and maintained detailed ticket documentation using tools like ServiceNow, OTRS, SDM, and PISA. My experience in L1 and L2 support has strengthened my ability to manage complex issues, communicate clearly with users, and escalate cases effectively when needed. I am comfortable working in shifts to support 24/7 operations and consistently focus on service quality, process improvement, and customer satisfaction.
€15 EUR 40 päivässä
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i was a Personal Assistant for CEO on singapore company before, because the company was broke, so i must end of my contract. Now, im looking for remote/freelance job again
€15 EUR 40 päivässä
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I am a customer service agent with experience handling real-time chat support, including WhatsApp-based customer inquiries. I am fluent in Bahasa Indonesia and skilled in responding quickly, clearly, and professionally to customer questions and issues. I have experience using customer support tools such as Zendesk and similar platforms to manage conversations, document cases, and escalate complex issues when needed. I am available for flexible shifts, including 24/7 coverage, and work with a reliable laptop and stable internet connection. I focus on delivering efficient solutions, maintaining organized records, and improving overall customer satisfaction. I am ready to start immediately and adapt quickly to your workflow.
€12 EUR 40 päivässä
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I am a customer support expert with chat tools, fast responses, 24/7 ready, and workflow improvement focus. I am also fluent in Bahasa Indonesia and detail oriented.
€15 EUR 40 päivässä
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I'm accustomed to using WhatsApp for work and am always on 24/7. Furthermore, excellent communication is my strength in serving customers and consumers. I'm used to it because my work as a consultant has given me extensive experience in problem-solving and providing solutions
€15 EUR 45 päivässä
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saya memiliki kemampuan komunikasi yang sangat baik, ketelitian dan kesabaran. berbahasa ramah dan sopan. ahli dan ambisius dalam berkomunikasi dengan pelanggan, tentunya konsisten dan fast respon.
€15 EUR 40 päivässä
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I am a dedicated and customer-focused professional with over one year and five months of experience in customer service, specializing in addressing customer concerns and providing effective solutions. Throughout my experience, I have developed strong communication, problem-solving, and interpersonal skills, enabling me to handle diverse customer needs with professionalism and empathy. I am adaptable, detail-oriented, and committed to delivering high-quality service while maintaining positive customer relationships. My goal is to contribute my experience and skills to an organization that values excellence, teamwork, and continuous improvement.
€15 EUR 40 päivässä
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My experience in Human Resource Management, where I developed skills in project management, customer service, team leadership, and conflict management. In addition, I have basic computer skills and good oratory, which allows me to communicate effectively and persuasively. I am motivated to contribute positively and actively to the company, enriching my potential to meet the needs of the job market.
€15 EUR 40 päivässä
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As an experienced customer service agent, I believe I am the right fit for your 24/7 WhatsApp support role. My previous position as a purchasing agent in the fashion industry has given me a deep understanding of customer needs and demands. I know how to promptly respond to their inquiries, provide clear information, and resolve issues efficiently – all skills that are crucial in a customer-service role. Regarding your practical requirements, I have a reliable laptop with a stable internet connection, ensuring uninterrupted service. Additionally, although my current position doesn't require Bahasa Indonesia, I am fluent in it and can effectively communicate with your customers. Furthermore, my familiarity with Zendesk and Freshchat would guarantee smooth conversation organization as required. In terms of availability, I understand the importance of being accessible at all times. Although I may not be able to commit to 24/7 shifts on my own, I am more than willing to adapt my schedule for effective coverage. More importantly, I value feedback and actively seek ways to improve processes; my tenure as a purchasing agent is proof of this commitment. Let me bring this drive for betterment to your team while offering excellent Bahasa Indonesian communication skills and efficient problem-solving capabilities to ensure optimum care for your customers.
€15 EUR 40 päivässä
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I consider myself an excellent candidate for a customer service position on WhatsApp because I have experience in digital attention, handling simultaneous conversations and clear, empathetic and professional written communication. I am used to responding in a timely manner, following up on each case and keeping records up to date. In addition, I am easy to connect with customers, understand their needs and offer effective solutions, even in sensitive situations. I am organized, responsible and adapt quickly to the use of new platforms, always maintaining a focus on customer satisfaction and quality of service.
€15 EUR 40 päivässä
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Saya adalah penyedia layanan Customer Service freelance yang berfokus pada pemberian solusi cepat dan peningkatan kepuasan pelanggan. Saya terbiasa bekerja secara remote dengan manajemen waktu yang disiplin. Keahlian Utama: Manajemen Komplain: Mengubah keluhan menjadi pengalaman positif. Multichannel Support: Mahir menggunakan Email, Live Chat, WhatsApp Business, dan Media Sosial. Tools: Familiar dengan [Sebutkan tools jika ada, misal: Zendesk, Freshdesk, atau Trello]. Bahasa: [Sebutkan bahasa, misal: Indonesia & Inggris] secara profesional. Apa yang Saya Tawarkan: Respon Cepat: Memastikan tidak ada chat/tiket pelanggan yang terbengkalai. Empati & Ramah: Menjaga citra brand Anda tetap positif di mata pelanggan. Laporan Berkala: Memberikan ringkasan masalah yang sering muncul sebagai masukan untuk bisnis Anda.
€15 EUR 40 päivässä
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I am a reliable and customer-focused support representative with experience handling WhatsApp customer service. I can provide prompt, clear, and friendly responses 24/7, manage inquiries efficiently, resolve issues quickly, and maintain a professional brand voice. I am highly responsive, detail-oriented, and committed to delivering excellent customer satisfaction at all times. If you want it more casual, more sales-focused, or tailored to a specific industry, I can tweak it in seco
€15 EUR 40 päivässä
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Jawa Barat, Indonesia
Liittynyt tammik. 19, 2026
$30-250 USD
$2-8 USD/ tunnissa
$250-750 USD
$25-50 USD/ tunnissa
₹12500-37500 INR
$2-8 USD/ tunnissa
$2-8 USD/ tunnissa
$10-60 USD
₹12500-37500 INR
₹600-1500 INR
$15-25 USD/ tunnissa
$10-30 USD
$3000-5000 USD
min $50 USD/ tunnissa
€30-250 EUR
₹1500-12500 INR
$2-8 USD/ tunnissa
$2-8 USD/ tunnissa
$250-750 AUD
$10-30 USD