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I run a small, fast-growing online fashion boutique and need a virtual Assistant. Your main focus will be replying to incoming questions about sizing, shipping and stock status through email and our social-media inboxes.
Project ID: 40361927
45 proposals
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Active 5 days ago
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45 freelancers are bidding on average ₹34,020 INR for this job

As a virtual assistant, I understand the vital role communication plays in nurturing and growing a successful online business. With extensive experience in customer service, data entry and social media management, I come equipped to tackle your fashion boutique's specific needs efficiently. In line with your project description, I have a proven track record of providing timely and detailed responses to customer queries about sizing, shipping, and stock status. In a fast-paced industry like fashion, staying on top of trends is crucial. My expertise in digital marketing and brand development combined with my WordPress and e-commerce proficiency will enable me to support not only your customer care activities but also create engaging content for your social media platforms. With me on board, you're not just hiring a virtual assistant but a reliable partner who'll help take your boutique to new heights by improving process efficiency through AI-driven solutions.
₹35,000 INR in 7 days
6.8
6.8

Hi there, This is exactly the kind of role I’m experienced in and genuinely enjoy. I’ve handled customer support for online stores, managing both email and social media inboxes—answering questions about sizing, shipping, and stock in a clear, friendly, and helpful way. I understand how important it is to respond quickly and confidently, especially in fashion where customers often need reassurance before buying. I’m comfortable following brand tone, using templates where needed, and also writing replies that feel natural and personal. I make sure no message is missed and that every customer feels looked after. I’m reliable, detail-oriented, and used to working independently, so your inbox stays organised and under control without you needing to step in. I’d love to support your boutique and help keep your customers happy. Looking forward to working together. Kind regards, Mohit
₹35,000 INR in 25 days
6.7
6.7

Hello Sir, I can efficiently handle your customer inquiries across email and social media, providing clear, friendly, and prompt responses on sizing, shipping, and stock availability. I’ve worked on similar eCommerce support roles where I managed inboxes, resolved customer queries, and maintained a consistent brand tone to enhance customer experience and satisfaction. I can share my response workflow once we connect and ensure smooth, timely communication that keeps your customers engaged and informed. Thanks Ayan
₹32,500 INR in 5 days
6.7
6.7

Hello, It is my pleasure to introduce myself as Sneh and I am glad to send you a proposal for your project. I am confident that I have the knowledge, skills, and abilities to complete this project successfully. I am definitely able to assist you here. It is a great honor for me to be able to work for you on this project. I am fast, result-driven, and eager. I would appreciate a positive response in this regard. If you would like to discuss the project in a chat please initiate the chat. Thanks & Regards
₹37,000 INR in 5 days
6.2
6.2

Hello! With over a decade of experience as a virtual assistant, I bring a proven track record of providing exceptional customer service and support. I have worked extensively in the e-commerce industry, handling inquiries, managing social media platforms, and ensuring timely responses to customer queries. My attention to detail, organizational skills, and ability to multitask make me well-equipped to handle the dynamic environment of your online fashion boutique. I understand the importance of maintaining a strong online presence and delivering top-notch customer service to drive customer satisfaction and retention. I am proficient in managing email correspondence and social media interactions, ensuring that each customer receives personalized and timely responses. My goal is to help streamline your communication channels, enhance customer engagement, and ultimately contribute to the growth of your business. I am excited about the opportunity to support your online fashion boutique as a virtual assistant and look forward to leveraging my skills to help you achieve your business objectives. Best regards, Simran W
₹32,500 INR in 30 days
5.5
5.5

Sir, I have carefully read the project description and understood the task. If given an opportunity I will dedicatedly work full time to reply incoming questions through email and social media inboxes. Looking forward to your message to discuss further details and work for long term. Thanks & Regards Payel
₹32,500 INR in 30 days
5.6
5.6

Hi there, We can support your boutique with clear, professional inbox handling across email and social channels. Our focus would be on routine questions about sizing, shipping, and stock status, with a consistent tone that matches your brand. We will work within your instructions, use approved responses where available, and escalate anything sensitive or outside scope. To keep things efficient, we would need product and stock information kept current, plus clear guidance on when to hand over more complex cases. If helpful, we can also structure the process so you have a simple workflow for day-to-day handling and future handover. Best Regards, 8veer
₹35,000 INR in 10 days
5.4
5.4

Hi, I am expert in VA to online incoming questions and message replying. I have more than 10 years experience in this skill. I can do this project 100% accuracy. I am ready to start. Thank you.
₹32,500 INR in 30 days
5.2
5.2

Hi, I’d love to apply for this role. I have over 5 years of experience in customer support for eCommerce businesses, working with platforms like Shopify, Magento, Amazon, and eBay. My daily work involves responding to customer inquiries about shipping, stock availability, and order status - exactly what you're looking for. I’m very comfortable managing both email and social media inboxes, and I focus on providing fast, clear, and friendly responses that improve customer satisfaction and reduce back-and-forth. Here’s what I can bring to your boutique: - Quick and accurate replies to customer questions (shipping, stock, orders) - Experience handling high volumes of inquiries without losing quality - Strong attention to detail when checking product availability and order status - Multilingual support (English + German, Dutch, French, Italian) - A proactive mindset - I don’t just reply, I solve problems I understand how important customer experience is in online retail, and I make sure every interaction is smooth, helpful, and on-brand. I’m reliable, easy to work with, and can adapt quickly to your workflow and tone. Let me know if you'd like to discuss further - I’m ready to start anytime. Kind regards, Albert
₹37,000 INR in 7 days
5.5
5.5

Hello, How do you currently manage customer inquiries about sizing and shipping? As a skilled virtual assistant with extensive experience in customer service, I can streamline your communication process. With a strong background in fashion and social media management, I will handle your emails and social media inboxes effectively, ensuring timely and accurate responses to your customers. My expertise in data entry and email handling enables me to maintain organized records of stock status and customer questions, enhancing your boutique’s reputation for exceptional customer service. Additionally, I am familiar with Instagram and can engage with your audience through creative, fashion-forward content. I am ready to support your growing business, allowing you to focus on other aspects of your boutique. Please let me know if you’re interested in discussing this further! Best Regards, Gafar
₹35,000 INR in 30 days
5.0
5.0

Hi, I’d love to support your fashion boutique as a virtual assistant. I have experience handling customer inquiries, including sizing guidance, shipping updates, and stock checks, while maintaining a friendly and professional tone. I can efficiently manage email and social media inboxes, ensuring quick response times and a smooth customer experience. I’m also detail-oriented and can follow your brand voice consistently. Available to start immediately and grow with your business. Farah.
₹35,000 INR in 7 days
4.8
4.8

Hi, I’ve gone through the description and I’m ready to get started right away. I’m confident I can deliver high-quality work with complete satisfaction, on time. Looking forward to your response. Thank you.
₹32,500 INR in 7 days
4.7
4.7

Hello, Hope you're doing well. I'm reaching out to follow up on the job position. Would love to hear from you. Best regards, Joseph
₹35,000 INR in 7 days
4.8
4.8

Hi, I’d love to support your online fashion boutique as a Virtual Assistant. I have experience handling customer inquiries via email and social media, ensuring fast, friendly, and accurate replies about sizing, shipping, and stock availability. I’m detail-oriented, responsive, and committed to maintaining a positive brand voice while keeping inboxes organized and up to date. Best regards, Abidur
₹32,500 INR in 7 days
4.4
4.4

Hello, I can provide professional customer support for your fashion boutique, handling inquiries about sizing, shipping, and stock status through email and social media inboxes. With journalism and writing experience, I am skilled at crafting clear, polite, and helpful responses that build trust with customers. My approach: • Respond promptly to all incoming questions with accurate information • Maintain a professional and friendly tone aligned with your brand • Organize inquiries and ensure no customer message is missed • Provide weekly summaries if needed for tracking common questions Before confirming my bid, may I ask whether this role is full-time (daily coverage) or part-time (few hours per day)? For full-time daily support, my rate is ₹50,000 INR per month. For part-time daily support (2–4 hours/day), my rate is ₹35,000 INR per month. Looking forward to working on your project. Best regards, Somee
₹35,000 INR in 7 days
4.3
4.3

Hi there, I am Mohammad Sodais, and I have been working as a VA for the last 5 years. I am able to handle the customers' questions on chat/email and call as well. I am well-experienced because I used to work in a call centre as well to provide customer support for beauty products. I am also aware about many CRMs like ecomdesh, zendesk, edesk, seller cloud, shipstation and many more. Let's have a discussion more on chat. Thanks
₹32,500 INR in 1 day
4.2
4.2

Hello! I am a fast and organized virtual assistant with 10 years of experience. I can help you with customer support, admin support, calendar management, email management, phone management and social media handling. I have read and understood the work details. I am available to start immediately. Don't hesitate to contact me for more details. I look forward to your quick response! Regards, Safdar
₹33,000 INR in 30 days
4.0
4.0

Hi, I’d be happy to help with this. I have experience handling customer inquiries, including sizing guidance, shipping details, and stock availability, and I’m comfortable managing both email and social media inboxes efficiently. I’m reliable, quick to respond, and focused on providing clear, helpful communication to customers. I’d love to support your boutique as it grows. Best regards, Mehadi
₹32,500 INR in 2 days
4.0
4.0

Hi, I’d love to support your boutique as a reliable Virtual Assistant focused on customer communication and smooth daily operations. With 10+ years of experience in client communication and digital operations, I can handle customer queries in a way that feels friendly, fast, and brand-aligned—which is key in fashion retail. What I’ll handle Customer Support • Reply to emails and social media DMs • Answer sizing, shipping, and stock questions • Maintain a warm, helpful brand tone Response Efficiency • Quick turnaround on inquiries • Organized inbox management • Template creation for common questions (to save time) Additional Support (if needed) • Order status follow-ups • Basic product info updates • Flagging recurring customer issues Why hire me • Strong communication skills (clear + friendly tone) • Experience handling customer-facing roles • Reliable and consistent daily support • Ability to work independently and stay organized I understand that in fashion, quick and helpful responses = more conversions and happier customers, and I’ll make sure your customers feel taken care of. I’m ready to start immediately and grow with your boutique ?✨
₹37,000 INR in 30 days
3.8
3.8

Warm greetings, I've read your job description and I'm interested in this opportunity. I have over ten years of experience as a virtual assistant for U.S. and Canadian clients, with five years in e-commerce customer support across Shopify, eBay, Amazon, and Walmart — handling email communication, order inquiries, and customer-facing messages daily. I'm comfortable managing social media inboxes and responding to questions about sizing, shipping, and stock status in a timely, professional manner. I've done similar work on Freelancer.com and Upwor*, so I'm familiar with how remote client relationships work on these platforms. Available for any time zone. Open to part-time or full-time. Can start immediately. Looking forward to hearing from you. Best regards, Mahbub
₹32,500 INR in 15 days
3.9
3.9

Lewisham, India
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