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I need a fluent Serbian speaker to act as my remote call-center representative. Each day you will handle both inbound enquiries that reach our line and outbound follow-up calls to warm leads I provide. Your main objective is to speak with prospects conversationally, capture key details, and lock in a convenient appointment on the shared calendar. You will receive a brief product overview, a simple call script, and access to the calendar so you can book confirmed time slots on my behalf. A spreadsheet or light CRM of your choice is fine for logging interactions; I only ask that every call outcome is recorded the same day so I can track progress. Deliverables • Daily call log with contact details and outcomes • Confirmed appointments, entered directly into the shared calendar • End-of-week summary highlighting common questions or objections Please have a quiet workspace, reliable internet, and proven experience in both inbound customer conversations and outbound lead follow-up in Serbian. Let me know when you can start and how many hours per week you can commit.
Project ID: 40705667
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Active 4 days ago
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7 freelancers are bidding on average $18 USD/hour for this job

Hi, Missing leads because of limited Serbian call coverage is exactly the gap a voice AI agent closes better than a rotating human hire. I would build this on Retell AI with native Serbian speech recognition and TTS, connected to your calendar API for direct appointment booking and to a lightweight CRM or spreadsheet for same day logging of every call outcome. Inbound and outbound flows would follow the same script logic you already use. Which calendar tool are you on, Google Calendar, Calendly, or something else, since that decides how I set up the booking webhook? I have built API integrations and automated backend workflows for SaaS and CRM systems before, so wiring a voice agent into your calendar and CRM is straightforward for me. Happy to build a quick demo of the Serbian call flow first. Hafiz S.
$20 USD in 40 days
2.1
2.1

As an experienced full-stack developer and mobile app developer, I have honed my skills in several areas that make me the perfect fit for your project. My expertise in building robust front-end interfaces and efficient back-end systems has given me a deep understanding of customer engagement and management, which aligns directly with the objectives of your project. Moreover, my proficiency in utilizing CRMs and designing RESTful APIs would be invaluable in documenting key details from each conversation, logging outcomes efficiently, and updating the shared calendar in real-time. In addition to my technical skills, I bring a strong work ethic which has been developed through managing complex projects and meeting tight deadlines. My commitment to writing clean, maintainable code and delivering seamless user experiences is testament to the meticulousness with which I approach every task I undertake. Most importantly, my fluent Serbian-speaking ability comes from my personal connection to the language and culture. It is through this connection that I am able to confidently navigate conversations with your prospects in a conversational manner – capturing important details while forging relationships that will lead to successful appointments on the shared calendar. Choose me for a professional, cultural AND technical fit for this Serbian Appointment-Setting Call Specialist role!
$20 USD in 40 days
0.0
0.0

Hello, I am Dr. Rajesh Rolen, PhD in Computer Science & Engineering, with experience of over 20+ years in CRM As a preferred freelancer in the top 1%, I have done 400+ projects here on freelancer.com, I have 4.9 ratings out of 5 on average, which showcases my quality of work and timely delivery. Key Highlights: - Free Hosting Support on the Cloud or any desired platform. - Free 3 months of post-delivery support to ensure that our client doesn’t face any challenges after the launch of the project. - Free Dedicated tester on projects to ensure quality delivery, so clients don’t need to act as a tester. - 10+ Years experience UI/UX team to ensure intuitive UI. Portfolio: https://www.freelancer.com/u/Microlent Please open the chat and send me a message, so we can have a more detailed discussion about the project to give you the project timeline and cost. Thank you for considering my services. I look forward to engaging in a productive conversation and understanding how I can be of assistance in bringing your project to life. Regards Rajesh Rolen
$15 USD in 40 days
0.0
0.0

Just wrapped up a remote call‑center project for a SaaS company, handling both inbound inquiries and outbound follow‑ups, and locking appointments directly into a shared calendar—exactly what you need. I’m a fluent Serbian speaker with proven experience in inbound customer conversations and outbound lead follow‑ups, using structured spreadsheets and light CRMs to log every call outcome the same day. I keep a quiet workspace, reliable internet, and I provide end‑of‑week summaries highlighting common questions or objections. Multiple 5‑star reviews on similar appointment‑setting and customer‑service projects attest to my reliability. Let’s chat about your needs—no pressure, just a free consultation and some solid ideas. Chris | Lead Developer | Novatech
$25 USD in 7 days
2.2
2.2

Hi, I’m excited about the opportunity to support your appointment-setting needs. With my fluent Serbian and experience in customer interactions, I can effectively manage both inbound inquiries and outbound follow-ups to ensure you secure valuable appointments. I understand the importance of capturing key details and maintaining a daily call log for tracking purposes. I’ve successfully worked in similar roles where I utilized CRMs to log interactions and communicate effectively with prospects. I can commit to 20 hours per week and am ready to start as soon as you're available. I have a quiet workspace and reliable internet, ensuring seamless communication. The worst-case scenario is you walk away with a free consultation about your project. Regards, Maanie
$15 USD in 7 days
0.0
0.0

Hello, I understand you're seeking a fluent Serbian speaker for appointment-setting calls, both inbound and outbound. Studio SJ is prepared to provide a dedicated specialist who will manage these tasks efficiently. Our approach includes thorough training on your product overview and call script to ensure seamless conversations with prospects. We will ensure daily call logs are maintained with all interactions documented, and confirmations for appointments will be entered directly into your shared calendar. Additionally, an end-of-week summary will be compiled to highlight common questions or objections from leads, providing you with valuable insights. To tailor our support effectively, could you clarify how many hours per week you anticipate needing assistance with these calls? Kind regards, Soné Joubert
$15 USD in 7 days
0.0
0.0

Niš, Serbia
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Member since Sep 11, 2026
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