Prospecção Ativa para Clientes Negativados

@abigailc421

I have experience in customer service and customer retention, focusing on building trust, understanding customer concerns, and providing solutions that encourage positive outcomes. I am comfortable communicating through different channels while maintaining professionalism and empathy. I am organized in documenting interactions and monitoring customer responses to help improve engagement and retention results. I am eager to support your credit recovery efforts with clear communication, consistency, and a customer-focused approach.

@heartjerrahd8

I am the best candidate for this project because I combine structured communication, empathy, and a strong results-driven mindset. I understand that recovering credit from negatively listed clients requires more than just follow-ups — it requires trust-building, active listening, and strategic persuasion. I can develop clear scripts tailored to different channels (phone, email, WhatsApp, and social media), track detailed metrics, and analyze objections to continuously improve conversion rates. I am organized, consistent in follow-ups, and focused on meeting targets while maintaining a respectful and professional tone. My approach balances firmness with empathy, ensuring clients feel supported rather than pressured, which ultimately increases the chances of successful regularization.