
Closed
Posted
I need a motivated professional who can take charge of our remote sales and customer care channels for a high-end women’s brand that sells across the Middle East. Your background should combine solid sales experience, attentive customer service, and a genuine familiarity with luxury products so you can speak confidently about materials, craftsmanship, and styling. Day-to-day you will: • Guide prospects through the purchasing journey on WhatsApp, Instagram, phone, and email • Follow up on warm leads, close sales, and hit weekly revenue targets • Resolve post-purchase questions quickly, keeping our five-star reputation intact • Record all interactions in our CRM (HubSpot) and keep inventory notes up to date • Liaise with logistics partners to ensure every order reaches the client on time Language requirements: fluent English and Arabic—most clients switch between the two. Hours start part-time; once onboarding is complete and goals are met, the role can grow to full-time. I work on Dubai (GST) time, but I’m flexible as long as core client hours are covered and targets are achieved. Deliverables & acceptance criteria 1. Consistently meet or exceed agreed weekly sales quota (reported via CRM export). 2. Maintain response time under one hour during core business hours. 3. Customer satisfaction rating of 4.8/5 or higher on post-chat surveys over the first 60 days. If you thrive in luxury retail, can sell consultatively, and enjoy turning first-time buyers into loyal advocates, I’d love to see how you would approach the first 90 days.
Project ID: 40694097
11 proposals
Remote project
Active 1 min ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
11 freelancers are bidding on average $6 USD/hour for this job

Hey! I specialize in luxury sales and customer care with 9+ years of experience handling high-value clients, remote sales channels, and CRM workflows. I can manage client conversations professionally while driving conversions and maintaining a premium customer experience. Here’s how I can help: • Handle WhatsApp, Instagram, phone, and email sales conversations • Follow up warm leads and consistently pursue weekly sales targets • Maintain HubSpot records, inventory notes, and customer interactions • Coordinate logistics and resolve post-purchase issues promptly Could you clarify your current weekly sales target and the core Dubai business hours I should cover?
$8 USD in 40 days
4.0
4.0

I’m a motivated and customer-focused professional with experience in client communication, account management, and event technology. I’m confident communicating with customers, understanding their needs, and providing professional support throughout the customer journey. What interests me about this opportunity is the combination of sales and customer care. I’m a fast learner with a strong interest in premium products, and I’m comfortable learning about your materials, craftsmanship, collections, and styling so I can represent the brand with confidence and professionalism. I’m organized, responsive, and ready to take ownership of remote customer conversations, follow up with potential clients, and help turn inquiries into loyal customers. I would be excited to bring my communication skills, work ethic, and willingness to learn to your brand.
$5 USD in 40 days
0.0
0.0

Hi! I’m an experienced E-commerce VA with strong customer service and chat support experience, handling inquiries, product questions, follow-ups, and sales-related conversations. I’m reliable, detail-oriented, and a fast learner. I can quickly learn your luxury products, brand voice, sales process, and HubSpot workflow while providing professional, attentive customer care. I’m looking for a long-term opportunity and ready to give my best to help grow your sales and customer relationships.
$2 USD in 40 days
0.0
0.0

Hi, there The real risk in this role isn't product knowledge, it's response time. A Gulf luxury client who waits two hours on WhatsApp buys from the next boutique in her feed, and one ignored post-purchase question hurts a five-star average faster than ten good sales repair it. The second risk is data drift: if chats aren't logged in HubSpot the same day, quota reports and inventory notes stop being trustworthy. My background fits that service side. As Director of Tech and Marketing at Discounted Moving I built the lead follow-up process and sales strategy that grew the brand's traffic and ad revenue. As Senior Field Services Engineer for Brown & Brown Insurance I was the person clients called when something went wrong, resolving issues with every interaction logged and closed out. Across 7,000+ Field Nation contracts my rating stayed at the top because I answer fast and close the loop. I've used Salesforce and ServiceNow daily, so HubSpot pipelines and exports are routine. First 90 days: - Saved replies and a one-hour response rule on every channel - Every lead in HubSpot the same day, weekly export for quota review - Proactive logistics check-ins before the client has to ask If you're looking for scalable, practical value rather than just a one-time project, I can help you achieve meaningful results through small but lasting improvements that will exceed your expectations and surprise everyone involved. William Berry
$10 USD in 30 days
0.0
0.0

I'm the best choice for you because I've previously worked in telesales and call centers. I know how to deal with customers, speak politely, and gain your trust – that's the most important thing.
$5 USD in 40 days
0.0
0.0

Hello! I am ready to start immediately as your Live Chat Support agent. I can handle customer inquiries fast and professionally, keeping buyers engaged and helping you close more sales. I am fully flexible with my schedule, highly reliable, and focused on delivering top-tier service. Let's chat and discuss how I can support your business!
$5 USD in 40 days
0.0
0.0

Hi, I’d love to take charge of your sales and customer care channels. I have 2 key things you need for a luxury brand: 1. **Consultative Sales Experience**: I know how to guide clients from "just asking" to buying by talking about quality, materials, and styling - not just price. 2. **Bilingual & Fast Support**: I’m fluent in Arabic and English and used to switching between them. I maintain <1 hour response time during business hours. **How I’d approach the first 90 days:** Days 1-30: Learn your products, brand voice, and CRM. Focus on fast replies + 5-star service to build trust. Days 31-60: Start proactive follow-ups on warm leads on WhatsApp/IG and aim to hit 100% of the weekly quota. Days 61-90: Turn first-time buyers into repeat clients with post-purchase care and styling tips to keep satisfaction above 4.8/5. I’m comfortable with HubSpot, WhatsApp Business, and coordinating with logistics. I’m based in EGYPT ,but fully flexible to cover Dubai core hours. My question: What is the current weekly sales quota and average order value? This will help me build a plan to exceed it. I’m ready to start part-time and grow with the brand. Best regards, Bassent
$5 USD in 40 days
0.0
0.0

Hi! I specialize in customer support, consultative sales, and client experience. I am reliable, detail-oriented, and ready to help turn your first-time buyers into loyal clients while keeping customer satisfaction high.
$5 USD in 40 days
0.0
0.0

Hello, I am very interested in your Luxury Headwear / Retail role. I have experience in Customer Service at Global Tilapia where I learned attentive customer service, patience, and how to guide clients through the full purchasing journey. I am skilled in Sales, Customer Support, Customer Service, and Customer Experience. I can confidently handle your day-to-day: guiding prospects on WhatsApp, Instagram, phone and email, following up on warm leads to close sales and hit weekly revenue targets, resolving post-purchase issues quickly to keep your 5-star reputation, recording all interactions in HubSpot CRM, and liaising with logistics to ensure on-time delivery. I am fluent in English, professional, response-driven, and familiar with luxury client expectations — speaking confidently about materials, craftsmanship and styling. I am available for part-time core hours and ready to grow with the role. I'd love to share how I would approach the first 90 days to exceed your quota and maintain 4.8/5+ satisfaction.
$5 USD in 40 days
0.0
0.0

Barcelona, Spain
Member since Sep 6, 2026
$15-25 USD / hour
$2-8 USD / hour
₹12500-37500 INR
$2-8 USD / hour
£10-15 GBP / hour
€6-12 EUR / hour
$2-8 USD / hour
₹12500-37500 INR
$2-8 USD / hour
₹750-1250 INR / hour
$3000-5000 USD
$250-750 USD
₹600-1500 INR
$3000-5000 USD
$15-25 USD / hour
$50-70 USD
$15-25 USD / hour
$750-1500 USD
₹12500-37500 INR
$750-1500 USD
$10-20 NZD / hour
₹1250-2500 INR / hour