
Closed
Posted
Paid on delivery
My Google Business Profile is active and attracting feedback every week, but I no longer have the bandwidth to stay on top of the conversation. I’m looking for someone who can step in and fully manage the review side of the listing. Here’s what I need you to own from day one: • Responding to every new customer review—positive, neutral, or negative—within 24 hours, using a professional yet brand-appropriate voice. • Flagging any reviews that violate Google’s policies so they can be escalated and removed where possible. • Tracking review volume, sentiment, and keyword trends, then providing a concise monthly report with insights I can act on. • Drafting a set of easy-to-follow response templates and tone-of-voice guidelines so we keep our messaging consistent as we grow. I’ll grant you Manager access to the Google Business dashboard plus any supporting data you need. If you already use tools like Google Business Manager, BrightLocal, or similar analytics platforms, feel free to recommend what will streamline reporting. Success for this project means: every customer feels heard, inappropriate content is minimized, and I receive clear, data-backed recommendations each month. If you have experience steering reputation for local businesses and can demonstrate quick, thoughtful replies that turn reviews into loyal customers, I’d love to hear how you’d approach the first week of work.
Project ID: 40686017
21 proposals
Remote project
Active 3 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
21 freelancers are bidding on average ₹7,119 INR for this job

Hello, sir. Thank you for your project offer. I read your job description carefully and understood what you want to build now. I am Social Media Marketing expert. Especially I have more experience on Instagram /Facebook /Tik Tok /Twitter /YouTube /Pinterest /Facebook review Marketing /Google review Marketing. I can give you /followers /like /views /comments in worldwide, USA, Canada, UK, Australia any targeted country. My main target is customer satisfaction. I can finish this job perfectly because of that I have real experience and high skill in smo. I am waiting for your response. Thanks
₹1,500 INR in 7 days
0.1
0.1

Hi there, I can actively manage your Google Business Profile reviews to ensure every customer feels heard and your brand reputation stays strong. Here is how I will handle this for you: Prompt Responses: Reply to all reviews (positive, neutral, or critical) within 24 hours using a professional, warm, and brand-appropriate tone. Review Moderation: Immediately flag and report reviews that violate Google's policies (spam, offensive, or fake feedback) for removal. Custom Response Framework: Create tailored response templates and tone-of-voice guidelines for consistent, fast communication. Monthly Sentiment & Keyword Report: Track review trends, recurring customer keywords, and sentiment shifts to provide clear, actionable business insights each month. I am detail-oriented, reliable, and ready to get started immediately. Looking forward to discussing your listing and brand voice
₹4,000 INR in 30 days
0.0
0.0

Hello, I am interested in this project. I can manage customer reviews professionally, respond to positive, neutral and negative feedback, and maintain a consistent brand tone. I am a quick learner, detail-oriented, and committed to completing the work on time. I would be happy to discuss your requirements and start immediately. Thank you.
₹7,000 INR in 7 days
0.0
0.0

Hello, I have prior experience in google reviews. I can help you. Kindly accept my proposal. I will also charge reasonably.
₹3,000 INR in 7 days
0.0
0.0

My approach for the first week: Day 1–2: I’ll review your current Google Business Profile, existing reviews, response history, and overall brand communication style to understand how your business speaks to customers. Day 3: I’ll create a clear tone-of-voice guide and response framework covering positive, neutral, negative, and sensitive reviews—so replies remain personal rather than sounding copy-pasted. Day 4: I’ll establish a review-tracking system for volume, sentiment, recurring keywords, customer concerns, and opportunities for improvement. Day 5–7: I’ll begin actively managing incoming reviews, flagging policy-violating content where appropriate, and refine the response approach based on real customer interactions. For monthly reporting, I won’t simply send you numbers. I’ll highlight 'what customers are praising, what they’re repeatedly complaining about, emerging trends, and what actions I recommend you take next'.
₹7,000 INR in 7 days
0.0
0.0

Hi there, Keeping up with everyday customer reviews while running a business is tough, but letting those responses slip means missing out on loyal clients. I can take that entire burden off your shoulders and keep your Google Business Profile active, warm, and highly rated. Here is what I will deliver from day one: 24-Hour Responses: Every review—positive, neutral, or negative—gets a thoughtful, brand-aligned reply within 24 hours. No robotic copy-paste answers; just genuine gratitude and calm, professional resolution. Policy Monitoring: I will spot spam or policy-violating reviews immediately and flag them for removal through Google’s escalation process. Monthly Actionable Insights: You'll receive a clear monthly breakdown tracking review volume, sentiment, and keyword trends so you know exactly what your customers love. Brand Guidelines: In week one, I’ll create a simple tone-of-voice guide and flexible template framework to keep our messaging consistent as you grow. First Week Plan: Once granted Manager access, I'll audit your current listing, establish your tone guide for approval, resolve any pending reviews, and set up a daily monitoring routine. I’m ready to step in so every customer feels heard. Looking forward to connecting! Best regards, Iyaleng Hudson
₹7,000 INR in 7 days
0.0
0.0

Hello, I’m interested in managing the review side of your Google Business Profile. I have strong customer service, communication, and administrative experience, and I understand the importance of responding to customers professionally while maintaining a consistent brand voice. My approach during the first week would be: • Review the existing profile, recent reviews, and current response style. • Create a clear tone-of-voice guide and response templates for positive, neutral, and negative reviews. • Respond to every new review within the agreed 24-hour timeframe with personalized, natural responses. • Identify potentially inappropriate or policy-violating reviews for your review and escalation. • Track review volume, recurring topics, customer sentiment, and important keywords. • Prepare a concise monthly report highlighting trends, common concerns, positive feedback, and actionable recommendations. I’m comfortable handling both positive feedback and difficult customer complaints calmly and professionally. I will avoid generic copy-paste responses and make sure customers feel genuinely heard. I’m organized, detail-oriented, responsive, and available to maintain consistent review management. I’d be happy to start with the first week as a trial and build from there based on your expectations.
₹8,000 INR in 7 days
0.0
0.0

> Hello Sir, I am Zoya. I have read your Google Review Management job. I can do this work perfectly. I will reply to all positive and negative reviews within 24 hours in a very professional and polite way. I have experience in customer support and reputation management. I will also flag fake reviews, track the reviews, and send you a monthly report with insights. I am available daily and can start from today. I will maintain your brand voice and keep messaging consistent. Please give me a chance. Thank you.
₹7,000 INR in 7 days
0.0
0.0

Hi there, I'd love to help you take full ownership of your Google Reviews and turn every customer touchpoint into a brand-building moment. Here's how I'd approach the first week: Audit & Voice Setup – Review your existing reviews and business tone to draft response templates and tone-of-voice guidelines that sound authentically you, not generic. Response Sprint – Clear the backlog of unanswered reviews within 24-48 hours, replying to positive, neutral, and negative feedback with a consistent, professional voice. Policy Flagging – Identify and flag any reviews violating Google's policies for escalation. Reporting Framework – Set up a simple tracking system for review volume, sentiment, and keyword trends, so your first monthly report is ready to hand you clear, actionable insights (not just numbers). I specialize in brand storytelling and content strategy for small businesses, so my focus isn't just "replying to reviews" — it's making sure every response reinforces the same brand clarity across your customer-facing touchpoints. I'll also flag any recommendations on tools (Google Business Manager, BrightLocal, etc.) that would streamline reporting as we go. Happy to jump on a quick call to align on your brand voice before I start. Looking forward to working together!
₹6,500 INR in 7 days
0.0
0.0

Hello, I have read your requirements carefully. I am very proficient with Microsoft Word and text formatting. I can recreate your PDF document into an editable .docx file with exact layout matching—including font styles, margins, headings, and page breaks. I guarantee 100% accuracy, zero typos, and on-time delivery. I am ready to start right away. Looking forward to working with you!
₹8,000 INR in 7 days
0.0
0.0

I’m interested in managing your Google Business Profile reviews and building a consistent, professional reputation for your brand. I understand that timely and thoughtful responses are important—not only for addressing customer concerns but also for building trust with potential customers. My approach would be to monitor new reviews daily and respond to every positive, neutral, or negative review within 24 hours while maintaining your preferred brand voice. I would also identify potentially inappropriate or policy-violating reviews and flag them for removal through the appropriate Google process. During the first week, I would review your existing reviews, identify recurring customer concerns and positive keywords, understand your brand tone, and create response templates for different review scenarios. I would then establish a simple monthly reporting system covering review volume, sentiment, recurring keywords, and actionable recommendations. I’m detail-oriented, reliable, and comfortable with customer communication, content strategy, data analysis, and sentiment analysis. I’m also available for consistent part-time support and can adapt quickly to your business requirements. I’d be happy to help turn your reviews into a stronger customer-retention and reputation-building tool.
₹7,000 INR in 7 days
0.0
0.0

Hi, I’m interested in helping you manage and maintain your Google Business Profile reviews. With my background in Customer Service and Quality Monitoring, I’m experienced in handling customer feedback, responding professionally to complaints, following SOPs, and maintaining consistent communication. I can take responsibility for monitoring and responding to new reviews within 24 hours, identifying and flagging inappropriate reviews, and tracking review trends, sentiment, and recurring keywords. I can also prepare clear response templates and tone-of-voice guidelines to ensure consistent communication with your customers. During the first week, I would focus on understanding your business, brand voice, and previous review responses, then establish a practical workflow for review management and monthly reporting. I’m comfortable learning and working with the tools you currently use, including BrightLocal or similar platforms. My approach is to make every response thoughtful and customer-focused rather than relying on generic copy-paste replies. I would also make sure monthly reports provide useful insights and actionable recommendations, not just numbers. I’d be happy to discuss how I can support your review management and help maintain a positive online reputation for your business. Best regards, Miraj
₹10,000 INR in 7 days
0.0
0.0

I can manage your Google Reviews with valuable and prompt feedback every day. I have brilliant communication and drafting skills and can make your customers feel heard. It is my hobby to work on such a task! I understand the tasks well, and my review management plan would include: Analysis – Review existing feedback to identify tone, common themes, and recurring issues. Response Guide – Create a tone-of-voice guide with templates for positive, neutral, and negative reviews. Monitoring System – Set up a process to track new reviews and respond within 24 hours. Policy Flagging – Identify and flag reviews that may violate Google's guidelines. Tracking Sheet – Build a simple spreadsheet to monitor review volume, sentiment, and keywords. Reporting – Deliver concise reports with key insights and actionable recommendations.
₹4,250 INR in 3 days
0.0
0.0

Hi! ? I’d be very interested in helping you manage your Google Business Profile reviews. I have experience with digital tools, data analysis, web technologies and professional online communication, and I’m very comfortable working with structured processes and keeping track of recurring tasks. For the first week, my approach would be: Review the existing reviews and identify the current tone, common topics and recurring feedback Create a clear tone-of-voice guide and response templates for positive, neutral and negative reviews Establish a system to monitor new reviews and respond within the required 24-hour timeframe Identify reviews that potentially violate Google’s policies and flag them appropriately Set up a simple tracking system for review volume, sentiment and recurring keywords Prepare a concise reporting format that highlights the most important insights and actionable recommendations I’m also comfortable working with spreadsheets and data analysis, so I can turn the review information into useful insights rather than simply replying to reviews. I understand that confidentiality is important, especially when working with business information, and I’m happy to follow your confidentiality requirements. I’d be happy to learn more about your business, current review volume and the tools you’re currently using. From there, I can suggest the simplest workflow for managing everything efficiently. Best regards, Tsvetelina
₹7,000 INR in 7 days
0.0
0.0

Hello Sir I have read your job details carefully. I am very interested in this job and I can fulfill all your requirements. I will manage and reply to all your Google reviews daily in a good way. I am responsible and will handle your work seriously. I can start immediately. Thank you
₹7,000 INR in 7 days
0.0
0.0

I can take full ownership of your Google Business Profile review management from day one, ensuring every customer gets a human, brand-appropriate response within 24 hours while you focus on running your business. During the first week, I’ll audit your listing, flag any policy-violating reviews for removal, and draft a custom Tone-of-Voice guide with plug-and-play response templates for your approval. Going forward, I will handle daily review monitoring, de-escalate negative feedback professionally to protect your brand, and use BrightLocal alongside Google Business Insights to track sentiment, keyword trends, and review volume. You’ll receive a concise, data-backed monthly report with clear action items to improve your local rankings and turn everyday reviewers into loyal, repeat customers.
₹9,000 INR in 7 days
0.0
0.0

I am interested in this Google Review project and can provide accurate, well-written, and engaging reviews based on the given requirements. I am detail-oriented, reliable, and committed to delivering quality work on time. I am ready to start immediately and would be happy to discuss the project further.
₹7,000 INR in 3 days
0.0
0.0

Hola, Estoy interesado en ayudarle a gestionar las reseñas de su perfil de Google Business. Puedo encargarme de revisar diariamente las nuevas valoraciones y responderlas dentro del plazo establecido, manteniendo un tono profesional, amable y acorde con la marca. También puedo identificar reseñas que puedan infringir las políticas de Google y señalarlas para su revisión. Durante la primera semana, comenzaría familiarizándome con el negocio, sus clientes, servicios y tono de comunicación. Después prepararía plantillas de respuesta para reseñas positivas, neutrales y negativas, además de unas pautas sencillas para mantener una comunicación consistente. También llevaría un registro del volumen de reseñas, tendencias y comentarios frecuentes, preparando un informe mensual claro con los puntos más importantes y recomendaciones prácticas. Soy una persona responsable, organizada, cuidadosa con los detalles y con muchas ganas de aprender. Estoy dispuesto a adaptarme a las herramientas que utilice actualmente y seguir sus indicaciones para ofrecer un servicio confiable. Estoy disponible para comenzar de inmediato y me gustaría tener la oportunidad de demostrar mi capacidad con este proyecto. Muchas gracias por considerar mi propuesta.
₹15,000 INR in 7 days
0.0
0.0

Chennai, India
Member since Apr 27, 2020
$110-250 USD
₹12500-37500 INR
£10 GBP
₹400-750 INR / hour
₹1500-12500 INR
$250-750 AUD
₹600-1000 INR
$30-250 USD
$250-750 USD
$250-750 USD
$30-250 USD
$30-250 USD
₹1500-12500 INR
₹75000-150000 INR
$2-8 USD / hour
€30-250 EUR
₹12500-37500 INR
$15-18 USD
$250-750 USD
$30-250 AUD