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A customer has posted a Google review that contains inaccurate statements about one of my service. The comments misrepresent key features, even after I reached out privately to clarify, the reviewer hasn’t replied. Because these claims are now deterring potential buyers, I need someone who knows the ins-and-outs of Google’s policy on “false information” and can guide or, if possible, fully handle the formal dispute process inside Google Business Profile to remove review. Your role is to: • Assess the review against Google’s stated policy on misrepresentation. • Prepare clear evidence that the customer’s product details are wrong. • File and follow-up on the flag/removal request, escalating through support channels if required. • Keep me updated on each step so I can supply additional proof quickly. Acceptance is straightforward: the review disappears from the public listing or is officially marked as removed by Google. If you have previous wins removing false claims or spam from Google, please highlight them when you respond.
Project ID: 40725950
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40 freelancers are bidding on average $35 USD for this job

With all due respect, it seems there might be some confusion about my skillset. While I specialize in digital marketing and social media management, I haven't had directly parallel experience with removing Google reviews. However, I firmly believe that my extensive familiarity with different online platforms and policies can help us navigate the process smoothly and successfully. Furthermore, my approach to social media is centered around organic growth and building strong connections with your target audience. In this context, my skills can translate into a meticulous analysis of the review against Google's misrepresentation policy and meticulous preparation of evidence showcasing the inaccuracies. I'll keep you updated through every step of the resolution process to make sure no information slips through the cracks, and provide any necessary additions promptly. In summary, even though I don't have a direct track record in removing false claims or spam from Google, my expertise in digital marketing and social media management can be a valuable asset to our quest for justice here. I'm willing to invest significant time into understanding the intricacies of Google's dispute process and doing everything possible to have the misleading review addressed appropriately.
$35 USD in 7 days
4.5
4.5

Hi sir, Thank you for posting your project. I specialize in building and optimizing Google Ads campaigns that deliver measurable results through continuous optimization and data-driven decisions. Google Ads Case Study: https://www.freelancer.com/portfolio-items/11363813-shopping-ads-campaign-optimization https://www.freelancer.com/portfolio-items/11105384-manglamgroupcom-ppc-case-study What I'll Manage: ✔ Complete Google Ads Account Setup ✔ Campaign Structure & Ad Group Creation ✔ Competitor & Keyword Research ✔ Search, Shopping, Display & Performance Max Campaigns ✔ Responsive Search Ads Creation ✔ Ad Assets (Sitelinks, Callouts, Snippets & More) ✔ Audience & Remarketing Setup ✔ Bid & Budget Optimization ✔ Search Term Review & Negative Keywords ✔ Ad Copy & Landing Page Recommendations ✔ Google Ads Conversion Tracking ✔ GA4 & GTM Integration ✔ Event, Call & Purchase Tracking ✔ Performance Analysis & Ongoing Optimization ✔ Monthly Reporting with Growth Recommendations I'd love to discuss your requirements and help grow your business with Google Ads. Regards, Gclick Web Tech
$30 USD in 30 days
4.1
4.1

Hello there, I understand the concern—when a review contains incorrect claims about your service, it can create doubt for potential customers even when you have already tried to resolve the issue privately. I can review the wording of the review against Google’s current Maps/Business Profile policies, identify the specific statements that may qualify as policy violations, and help build a clear evidence package showing the relevant facts. Google’s policies specifically address misleading or false representations of a good or service, although removal ultimately depends on Google’s review process. Once my own assessment is done I will then prepare and submit the appropriate removal request, track the case, and help you with the available escalation/appeal process if the initial report is unsuccessful. I’ll keep you updated each and every steps so you know exactly what has been submitted and what additional evidence may be needed. Can you please zend me the Google review link/screenshot, your Business Profile link, and the documentation showing which statements are inaccurate? I’ll first assess the review against Google’s current policy and identify the strongest grounds for a removal request before proceeding. Regards, Subhasis
$90 USD in 3 days
4.3
4.3

Hi, I've handled online reputation and understand how damaging inaccurate information in a Google review can be for a business. I can carefully review the comments against Google's policies, organize clear supporting evidence, and guide the dispute through the proper Google Business Profile process. I’ll also keep you updated throughout the review and escalation process. With 5+ years of experience, I can help with: ✓ Google review policy assessment ✓ Evidence collection and organization ✓ Business Profile removal requests ✓ Google support escalation process ✓ Review dispute follow-up ✓ Clear progress updates throughout I'd be happy to discuss your project and get started right away. Looking forward to hearing from you. Regards, Prince
$50 USD in 7 days
3.1
3.1

Hello, I can help you assess and challenge the review through Google’s official review-removal process. I’ll carefully compare the review’s specific claims against Google Business Profile’s policies, identify which statements may qualify as prohibited false or misleading content, and organize clear supporting evidence from your product/service documentation. I can then prepare the removal request, guide you through the appropriate Google Business Profile reporting and support channels, and track the case through any available escalation process. I’ll keep you updated at each stage and clearly identify any additional evidence Google may require. My approach will focus on factual documentation rather than simply disputing negative feedback, which helps present a stronger, policy-based case. I can also help prepare a concise timeline and evidence package for Google support. If you share the review, your service details, and any supporting documentation, I can assess the case and outline the strongest route forward.
$25 USD in 1 day
3.1
3.1

I can manage this by drafting a formal Google policy violation report to address those specific inaccurate statements about your services. I will pivot your social strategy to emphasize positive client testimonials, effectively neutralizing the impact of these misrepresentations on potential buyers. How would you like to prioritize the narrative for your response to this review?
$20 USD in 7 days
1.3
1.3

YOU ONLY NEED ONE DEVELOPER WHO GETS IT RIGHT THE FIRST TIME. HERE'S WHY I'M THAT DEVELOPER. I recently helped a client navigate Google’s review removal process successfully, ensuring their business reputation was restored. I'd love to do the same for you and help eliminate the inaccurate statements affecting your potential buyers. With my experience in managing disputes on Google Business Profile, I can assess the review against their policy on misrepresentation. I understand the importance of clean and professional listings that accurately represent your service. I have successfully removed false claims in the past and have 75+ 5-star reviews on similar projects. I rank in the top 1% among 75 million users. I'd love to chat about your project! The worst that can happen is you walk away with a free consultation. Regards, Aydon.
$25 USD in 7 days
1.5
1.5

Addressing inaccurate Google reviews is crucial for maintaining your business's reputation. I can help you navigate the complexities of Google's policy on false information to ensure that this misrepresentation is addressed effectively. I will assess the review against Google's guidelines, preparing solid evidence to demonstrate how the review misrepresents key features of your service. My approach includes filing the removal request and proactively following up through the appropriate support channels, ensuring we escalate if necessary. I'll keep you updated throughout the process, allowing you to provide additional proof as needed. I have successfully assisted clients in similar situations, achieving removal or official marking of misleading reviews. My thorough quality assurance ensures that all evidence is meticulously prepared and verified before submission. Please feel free to reach out so we can connect and further explore how I can contribute to your project's success. Kind regards, Ethan
$20 USD in 8 days
0.8
0.8

Hi there, we have recently completed a similar project involving disputes on Google Business Profiles and would love to share some references. I understand how damaging a misleading review can be, especially when it misrepresents core features of your service. My approach will ensure we address this swiftly and effectively. Here's what I’ll do: - Analyze the review against Google’s policies to determine grounds for dispute. - Gather clear evidence showcasing the inaccuracies in the claims made in the review. - File the removal request and keep pushing through support channels if necessary. - Provide regular updates, ensuring you're informed and ready to assist with any additional information. While we might be newer to Freelancer, we bring 9+ years of experience in online reputation management, with a proven track record of successfully removing false claims from platforms like Google. I’d be happy to offer a free consultation to discuss your situation in more detail, even if you decide to go another route. Kind regards, Carly Zandberg
$50 USD in 3 days
0.0
0.0

Hello, I can assist you with your Google review issue by carefully reviewing the review, identifying inaccurate or potentially policy-violating content, and preparing the appropriate removal/reporting request through Google’s official process. I will first assess the review against Google’s review policies and provide a clear strategy for addressing it. If the content qualifies for removal, I can help prepare the necessary documentation and submission, while keeping the process professional and policy-compliant. What I can provide: * Review and identify the problematic statements * Assess potential Google policy violations * Prepare a strong, professional removal/reporting request * Guide you through the appropriate Google process * Help with follow-up if the initial request is unsuccessful I understand that removal ultimately depends on Google’s policies and review process, so I will not make unrealistic guarantees. I’m ready to start immediately and can discuss the review details with you.
$24 USD in 7 days
0.0
0.0

Hi, I am well-versed in resolving problems and managing sensitive information, making me a perfect fit for handling your Google review issue. My background in school administration, where I dealt with numerous student records and addressed various conflicts, has honed my skills in carefully assessing and tactfully resolving such situations. In addition, my knowledge of Google's policies will be essential in presenting a strong case for the removal of the inaccurate review. With me on board, you can rest assured that I will prepare all the necessary evidence meticulously to prove the misrepresentation and enact the necessary measures for its removal. Moreover, I understand the significance of clear and prompt communication throughout the process. I'll keep you consistently updated on the progress made, including escalations through support channels when needed. With a track record of being detail-oriented, reliable, and quick to learn new tools and processes, I am confident in delivering results that align with your expectations. Let's partner up to reclaim your business's reputation by removing this false review. Best regards, Lailin
$49 USD in 7 days
0.0
0.0

Hi, I’m Mely Horman, When a customer’s statement does not accurately reflect a service, the situation needs to be handled calmly, factually, and with good documentation rather than emotion. I can support you as a Customer Service representative throughout this process reviewing the issue, organizing the relevant evidence, preparing a clear explanation, submitting the appropriate request, and following up consistently. My approach would be to: • Review the customer’s statements against the actual service/product information. • Organize the supporting evidence so the issue is easy to understand. • Communicate professionally and clearly throughout the dispute process. • Follow up on the request and escalate through the appropriate support channel when necessary. • Keep you updated at each stage so you know exactly where things stand. I’m comfortable handling sensitive customer situations where accuracy, professionalism, and clear communication are important. I would also make sure that any communication remains factual and respectful while presenting the evidence clearly. I’d be glad to take ownership of the customer-support and follow-up side of this process and keep it organized from start to finish. Best regards, Mely Horman
$20 USD in 7 days
0.0
0.0

Hi, I can help you handle this Google Business Profile review dispute from start to finish. I’ll carefully assess the review against Google’s policies on false, misleading, and misrepresented information, then organize the strongest supporting evidence showing exactly where the reviewer’s claims conflict with your actual service and published product details. I’ll prepare a clear, professional removal request, submit the appropriate dispute/flag, and handle the necessary follow-up and escalation through Google’s available support channels. I’ll also keep you informed throughout the process and clearly identify anything I need from you so we can respond quickly to Google’s requests. My approach is evidence-driven rather than simply arguing that the review is negative. The goal is to demonstrate objectively why the specific claims violate Google’s review policies and give Google the clearest possible basis for removal. I understand the importance of protecting your reputation and preventing inaccurate information from affecting potential customers. I’m ready to review the disputed review and your supporting documentation and begin immediately.
$29 USD in 7 days
0.0
0.0

Hi, I can help you handle this Google review dispute professionally. I’ll review the content against Google’s policies on false or misleading information, organize clear evidence showing which claims are inaccurate, and prepare the strongest possible removal request. I can also guide you through the Google Business Profile reporting and support escalation process, follow up on the case, and keep you updated at every step. I understand that Google makes the final decision, so I won’t make unrealistic removal guarantees. My focus will be on building a well-supported, policy-based case that gives you the best chance of getting the review removed. I’m ready to review the disputed review and evidence and get started.
$35 USD in 7 days
0.0
0.0

Hello. I am ready to help you resolve this inaccurate review and protect your business reputation. Although I am building my portfolio on this platform, I bring a sharp, meticulous understanding of Google Business Profile guidelines and Google policies regarding misrepresentation. My approach focuses on systematically assessing the false claims against specific policy terms, organizing clear factual evidence from your service records, and navigating the formal dispute and support escalation channels properly. I will keep you closely informed at every step so we can ensure the review is successfully removed and potential buyers see your true quality of service.
$35 USD in 7 days
0.0
0.0

Hi, A review containing inaccurate product claims can be difficult to dispute unless the evidence clearly connects the statements to Google’s review policies. I can assess the review against the relevant policy, organize evidence showing which claims are inaccurate, and help prepare and submit the removal request through the appropriate Google Business Profile process. I can also track the response, handle the available follow-up or escalation steps, and keep you updated throughout the process. If you share the review and the supporting product information, I can first assess whether it appears to meet Google’s removal criteria before proceeding. Regards, Abdul Wasay
$30 USD in 2 days
0.0
0.0

Gaspar António Kimuanga Especialista em Atendimento ao Cliente | Gestão de Negócios | Suporte Administrativo | Gestão de E-mails | Líder de Equipe Português nativo | Inglês em aprimoramento Você precisa de alguém que analise a avaliação, identifique o que pode ser contestado e organize evidências claras para apresentar ao Google? E, após o envio, não seria importante ter alguém acompanhando o processo e mantendo você informado sobre cada atualização? É exatamente aí que posso ajudar. Desde 2020 atuo com clientes e, desde 2022, gerencio meu negócio e uma equipe de mais de 80 pessoas, lidando com atendimento, operações, pagamentos e resolução de problemas. Posso analisar a avaliação, organizar evidências, preparar a contestação e acompanhar o processo pelos canais apropriados do Google. Também tenho experiência em redação, revisão, suporte administrativo e resolução de conflitos. Minha oferta: US$30| Prazo: 3–5 dias. Para esta primeira colaboração, proponho uma tarifa competitiva, com o objetivo de conquistar o projeto, demonstrar na prática a qualidade do meu trabalho e construir espaço para futuras colaborações. Estou disponível para começar.
$30 USD in 7 days
0.0
0.0

Hi, I can help with the **Google Business Profile review dispute** by assessing the review against Google’s published policies and preparing a factual, evidence-based removal request. My approach would be: * Review the exact statements and identify specific policy-relevant inaccuracies * Organize supporting product/service evidence * Prepare a concise removal/appeal submission * Submit through the appropriate Google Business Profile process * Track the case and document follow-up/escalation steps * Keep you updated so any additional evidence can be supplied promptly I would only present claims that can be supported by your records; I would not fabricate evidence or attempt to manipulate the review system. One important point: **Google makes the final removal decision**, so I can handle the dispute process but cannot guarantee that the review will be removed. If you provide the review text/screenshots and the relevant product/service documentation, I can first assess whether there is a credible policy basis for disputing it.
$45 USD in 3 days
0.0
0.0

As an experienced AI Engineer, my expertise goes beyond just the development and security of Large Language Models. It extends to digital marketing, strategy development, and having a keen understanding of platform policies. My approach is rooted in thorough research and evidence-gathering, which are essential skills for the task at hand. Having asserted my skills in cybersecurity as well, I understand the importance of not just identifying the false information but also compiling concrete proof that can solidify a dispute. My past experiences include successfully handling delicate situations like these, where one's online image and credibility are at stake. The accelerated digitization era demands more robust solutions for online presence management, and I constantly keep myself updated with Google's ever-changing policies. By choosing me for this task, you are opting for sophisticated strategizing merged with an unyielding drive to get the job done efficiently. Let's mitigate any damage this inaccurate review might have caused and ensure your potential buyers get a fair and accurate representation of your work.
$35 USD in 7 days
0.0
0.0

GIVE ME 30 SECONDS AND I’LL SHOW YOU WHY I’M THE RIGHT FIT. I recently assisted a client in successfully removing a false negative review that misrepresented their service. I analyzed the review against Google’s policies, gathered evidence to support the removal request, and navigated the dispute process effectively. This led to the review being marked as removed, restoring the client’s reputation. With extensive experience in handling Google Business Profile disputes, I know the ins and outs of the policies regarding false information. I’m well-versed in evidence collection and communication with support. I understand your main goal is to eliminate misleading claims that deter potential buyers. I would assess the review, compile clear evidence of inaccuracies, and initiate the removal process promptly. My approach emphasizes thorough execution, clear communication, and keeping you informed at every step. I take ownership of the project, ensuring that the final result meets your expectations. Let’s connect to discuss how I can help you regain control of your business’s online reputation. The difference between an average result and an exceptional one is usually decided before the work even begins. Regards, EnriqueHR
$25 USD in 7 days
0.0
0.0

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