Full-Time Tech Savvy Customer Support Specialist

@dinusharn

Hello, I’m interested in the Customer Support Specialist position. I have experience handling customer inquiries, technical troubleshooting, account access issues, live chat, and ticket resolution. I’m comfortable assisting users with browser, VPN, mobile app, authentication, and streaming-related issues while maintaining professional and fast communication. I can work reliably according to the required Spain-time schedule and am comfortable using AI translation tools to support customers in multiple languages. I have a stable workstation, reliable internet connection, and can consistently meet response-time and SLA requirements. I’d be happy to provide my updated CV and discuss my availability and experience further.

@JesZambrano

Hello, I read the proposal and I'm interested, I am available to work up to 30 hours per week, with flexibility for split or discontinuous shifts.

@SystemX2

Hello, I am Mohammed From Tampa, FL. Your need for a proactive Customer Support Specialist who can handle live chat and technical inquiries for digital subscription services aligns perfectly with my expertise. With over 5 years of experience in customer support and technical troubleshooting, I've effectively managed live chats and resolved customer queries on various platforms. I will efficiently guide clients through portal access, Master Key redemption, and Smart TV pairing, ensuring every interaction is seamless. My strategy includes utilizing established templates and AI translation tools to provide multilingual support in Spanish, English, French, and German. I’m well-versed in VPN routing and common technical issues, allowing me to differentiate genuine service defects from user errors. Having successfully managed similar customer support roles in the past, I’m fully prepared to ensure high-quality service and punctuality. What methods do you currently use to track and analyze your customer support interactions? Thank you.

@Muhammadazam195

Hello. I am interested in the customer support specialist position . I have strong typing skills and can communicate clearly in English. I am comfortable working full time shifts and handling live chat and tickets. I can adjust to spain/ CEST timing and provide 24/7 coverage as needed. I am dedicated,detail oriented,and focused on great customer service. I would love to discuss this opportunity. Thank you ?

@Rafaelxvl

¡Hola! Me interesa muchísimo el puesto y tengo disponibilidad inmediata para cubrir el turno de 8 horas con total puntualidad y rigor. Cuento con experiencia directa en soporte técnico, gestión de chats en vivo y atención al cliente orientada a la resolución de incidencias. Estoy totalmente familiarizado con plataformas de streaming, resolución de problemas de acceso, gestión de cookies/VPN y el trato directo con usuarios para solucionar disputas de forma rápida y eficaz. Trabajo con un equipo estable, excelente conexión a internet y tengo un manejo fluido del español y buen nivel de inglés escrito para la comunicación multilingüe que requiere el puesto. Estoy listo para empezar de inmediato. ¡Quedo a tu disposición para cualquier duda o para una prueba rápida!

@alaminh508

Hello, I am very interested in your Customer Support Specialist role. I have strong communication skills, I am reliable, and I am comfortable using live chat and handling technical questions. I understand the job requires 8-hour shifts, 6 days a week, and I can work according to Spain Time CEST. I am detail-oriented and will ensure fast ticket resolution and great customer service for your Netflix, Disney+, and DAZN users. I am dedicated and ready to start immediately. Thank you for considering my application.

@haris199

Dear Hiring Manager, My country of residence is Pakistan, Over three years at Ibex, I grew from Chat Support Representative to Escalation Manager, and finally to Backoffice Manager handling L2 technical issues. This progression gave me a rare blend of customer-facing empathy and backend technical diagnostics. As an Escalation Manager, I resolved high-stakes cases with a 98% success rate. As Backoffice L2 Manager, I investigated complex bugs, analyzed logs, and built knowledge bases that reduced escalations to engineering by 20%. I left Ibex with a deep understanding of how to bridge customer experience and technical operations skills and I'm eager to bring to your company I would welcome the chance to discuss how my background fits your needs. Sincerely, Haris.

@Maidkhoon

I have 3 years of expirence in chat support, I can definatlely work on this , and I have great experience to handle the international clients over chat , as well as experience of sales via chat along with the htechnical support experience