
Open
Posted
•
Ends in 3 days
Paid on delivery
I will provide you with a daily spreadsheet of customers who have just placed online orders for glass products. Your job is to pick up the phone, speak to each customer in either Hindi or English—whichever they prefer—and walk through three quick checkpoints: 1. Verify the exact items and quantities they selected. 2. Confirm their full delivery address. 3. Reassure them about the payment method they chose or collect any missing payment detail. Once each call is complete, tag the record in the sheet (Confirmed / On-Hold / Wrong Number) so our dispatch team can act immediately. A short comment field for any special notes will help us spot issues fast. I will track success by the accuracy of the tags and the percentage of orders you confirm on the first attempt, so clean, concise updates matter just as much as a friendly voice. Expect roughly 40–60 calls per day; I’ll share the list and a simple call script every morning via Google Sheets, and I need the tagged file returned before end of business. A soft-sell, courteous approach is crucial because these are paid customers waiting on fragile glass items. If you’re comfortable handling Hindi-and-English conversations and can keep neat records, this should be a smooth, repeatable routine we can run together every day.
Project ID: 40488002
9 proposals
Open for bidding
Remote project
Active 3 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
9 freelancers are bidding on average ₹5,278 INR for this job

I can handle your daily customer call process for order verification and confirmation of glass product purchases in a professional and structured manner. Each day, I will go through the provided Google Sheet and contact all assigned customers (approx. 40–60 calls), speaking in Hindi or English based on their preference. During each call, I will: 1. Verify ordered items and quantities 2. Confirm complete delivery address 3. Check and confirm payment status / details I will also add short notes for any special instructions or issues to ensure smooth handling by your dispatch team. My focus will be on: High first-call confirmation rate Accurate and clean data entry Polite, customer-friendly communication (important for fragile glass items) Fast daily turnaround before end of business hours I am comfortable handling both Hindi and English conversations and maintaining detailed, error-free records on a daily basis. Looking forward to supporting your daily operations smoothly and consistently.
₹8,000 INR in 8 days
0.0
0.0

Hello, I am very interested in this opportunity and would be pleased to support your team with daily order confirmation calls and customer service activities. I have experience in customer service, call center operations, administrative support, data entry, and record management. I am comfortable working with Google Sheets, CRM systems, and structured workflows that require accuracy and attention to detail. I understand the importance of verifying customer information correctly, especially when handling fragile products that require precise delivery details. I can professionally contact customers, verify ordered items and quantities, confirm delivery addresses, review payment information, and accurately update the status of each order. I am also able to provide clear notes and comments that help the dispatch team identify issues quickly and take the appropriate action. My strengths include strong communication skills, professionalism, organization, problem-solving, and maintaining accurate records. I am committed to delivering high-quality work, meeting daily deadlines, and ensuring a positive customer experience. My rate is negotiable depending on the workload and the duration of our collaboration. I look forward to discussing how I can contribute to your project. Best regards, Yesid Boiga
₹1,500 INR in 1 day
0.0
0.0

Hello Hiring Team, I am interested in the Order Confirmation Calling role for your glass products business. I can ensure accurate, efficient, and professional handling of all customer calls while verifying orders before dispatch. I have strong skills in phone-based customer communication, allowing me to speak clearly and confidently in both Hindi and English while maintaining a polite and customer-friendly tone. I am highly detail-oriented, which helps me accurately verify order items, quantities, delivery addresses, and payment status without errors. I am also skilled in data entry and Google Sheets management, ensuring every record is correctly updated with proper tags (Confirmed / On-Hold / Wrong Number) and clear notes for fast action by the dispatch team. My ability to follow structured scripts while maintaining natural conversation helps ensure both efficiency and customer satisfaction. Additionally, I have strong time management and multitasking abilities, allowing me to handle 40–60 calls daily while maintaining consistency, speed, and accuracy throughout the workflow. My focus is to ensure smooth order verification, reduce errors, and support seamless dispatch operations with clear and reliable communication. Thank you for your consideration.
₹1,500 INR in 7 days
0.0
0.0

Hello, I am fluent in both Hindi and English and have experience in communication and customer interaction. I am comfortable speaking with customers over the phone, confirming order details, updating spreadsheets, and maintaining accurate records. I am reliable, organized, and can handle daily call targets efficiently. Looking forward to assisting your team.
₹7,000 INR in 7 days
0.0
0.0

Hello, I am interested in this project and can confidently handle customer verification calls in both Hindi and English. With strong communication and customer-handling skills, I will accurately confirm order details, delivery addresses, and payment information while maintaining a polite and professional approach. I am comfortable making 40–60 calls daily and updating Google Sheets with accurate tags (Confirmed, On-Hold, or Wrong Number) along with clear notes for your team. I understand the importance of accuracy, timely updates, and customer satisfaction, especially when dealing with fragile products. I am reliable, detail-oriented, and committed to delivering clean records and a high first-call confirmation rate. Thank you for your consideration
₹1,500 INR in 7 days
0.0
0.0

I'm Om, your go-to Customer Support Specialist with a long-standing expertise in delivering high-quality end-to-end customer assistance. My experience includes assuring customer satisfaction across various channels and managing all aspects of customer engagement, from ticket management to maintaining a unified customer view using tools like Freshdesk and Salesforce Service Cloud. With my capabilities, every aspect of the project: from making 40-60 calls daily to tracking conversations on Google Sheets, will be handled with great care. One of the core skills I bring to the table is active listening. Bilingual in both Hindi and English, I can offer not only seamless communication but cultural understanding as well. This proficiency would prove extremely valuable while speaking with customers who have recently purchased glass products, providing them reassurance and collecting any missing pieces of information accurately. Finally, I'm skilled in structuring workflows and implementing streamlined processes that enhance efficiency and improve CSAT scores. The accurate updates and clean records that you place such importance on will be my focus too. By hiring me for this bilingual calling task, you are not just employing someone who can speak both languages but also a dedicated professional ensuring that your customers' needs are met efficiently and effectively!
₹4,000 INR in 7 days
0.0
0.0

I am ready to handle your order confirmation calls efficiently, accurately, and with a professional tone. As a motivated freelancer, I bring high energy, clear communication, and a strong commitment to keeping your customers happy
₹6,000 INR in 7 days
0.0
0.0

Hi, I am fluent in both Hindi and English and comfortable speaking with customers in a friendly and professional manner. I can confidently verify order details, confirm delivery addresses, and assist with payment-related queries while ensuring customers feel reassured and valued. I am detail-oriented, organized, and experienced with spreadsheets, so I can accurately update records, add notes, and maintain clear order statuses. I understand the importance of handling calls courteously, especially when customers are waiting for fragile items. I am reliable, quick to learn, and available for consistent daily work. I would be happy to help improve confirmation rates and keep your dispatch process running smoothly. Looking forward to working with you.
₹7,000 INR in 7 days
0.0
0.0

“I believe I am the best candidate for this project because I have the required skills, relevant experience, and a strong understanding of the project requirements. I focus on delivering high-quality work on time and ensure clear communication throughout the project.”
₹11,000 INR in 9 days
0.0
0.0

New Delhi, India
Member since Jun 3, 2026
₹600-700 INR
$2-8 USD / hour
₹1500-12500 INR
₹1500-12500 INR
min ₹2500 INR / hour
$30-250 AUD
$750-1500 USD
$700-800 USD / hour
₹100-400 INR / hour
€8-30 EUR
₹600-1500 INR
$25 USD
₹37500-75000 INR
£10-15 GBP / hour
$250-750 USD
$10-5000 USD
₹750-1250 INR / hour
₹1500-12500 INR
$10-30 USD
$2-8 USD / hour
$2-8 USD / hour