Customer Support Representative (Calls & Email)

@alitariq09061991

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support on lots of online eCommerce platforms i.e. eBay, Shopify, WooCommerce, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

@abbasifida857

Hi, I’m very interested in this Customer Service Representative position. I have experience handling customer inquiries through phone and email, and I am comfortable working with Shopify to manage orders and resolve customer issues. I have strong English communication skills, pay close attention to detail, and always remain calm and professional under pressure. I have a quiet home workspace, stable internet connection, and a good-quality headset, so I’m fully prepared to start immediately. I’m reliable, customer-focused, and available to work Monday to Friday during the required EST hours. I would love the opportunity to support your team. Thanks, Fida

@sabaehsan

Greetings, I see you're looking for a Customer Support Representative to handle calls and emails, ensuring a top-notch experience for your customers. My background in phone and email support, especially within the Shopify platform, makes me well-suited for this role. I understand the importance of clear communication and problem-solving in maintaining customer satisfaction. With previous experience in retail customer service, I know how to stay calm under pressure while addressing inquiries and resolving issues efficiently. I'm equipped with a headset, a reliable computer, and a quiet workspace, which allows me to focus entirely on providing the best support possible. I’m committed to creating a positive and professional environment for your customers while juggling multiple tasks effectively. I would be thrilled to contribute to your team and help enhance your customer service experience. Best regards, Saba Ehsan

@dalmeidac84

Dear Hiring Manager, I'm excited to apply for the Customer Service Representative role, bringing my experience in phone and email support to your team. With Shopify expertise and a background in retail, I'm confident in delivering exceptional customer support. I've handled daily inquiries, made outgoing calls for order follow-ups, and managed orders within Shopify. My strengths include: - Excellent communication skills (B2-C2 English) - Strong problem-solving and multitasking abilities - Calm and professional demeanor under pressure - Attention to detail and responsibility I have a quiet workspace, necessary equipment (headset, computer, stable internet), and I'm available Monday - Friday 9 am - 5:30 pm EST. Looking forward to discussing how I can contribute. Best regards, Omobolanle

@zalaksanghvi2202

Hello, Thank you for reviewing my proposal. I am a senior web development and digital solutions consultant with over 12+ years of hands-on experience, helping businesses, startups, and agencies build scalable, high-performing, and user-focused digital platforms. I dont just build websites—I focus on business outcomes: performance, usability, scalability, and long-term maintainability. What I Can Help You With Website Development & Redesign eCommerce Development Frontend & Web Applications Maintenance & Ongoing Support Design & Branding AI & Automation Why Clients Choose to Work With Me 12+ years of real-world development experience Proven delivery across multiple industries Clear communication and structured workflow Focus on quality, scalability, and performance On-time delivery with no shortcuts Long-term partnership mindset I have successfully delivered hundreds of projects with strong user experience outcomes, and in many cases, helped clients achieve significant improvements in engagement and revenue. If this aligns with what youre looking for, Id be happy to discuss your project requirements and suggest the best approach. Looking forward to working together, and happy to share my portfolio links. Best regards, Suresh Sanghvi Note: Final quotation and timeframe for this project will be provided after our discussion.

@PrimoSkill11

Asalaamu alaykum! Assalamu alaykom! My name is Maryam B., and I am keenly interested in the Customer Support Representative role within your esteemed Canadian company. With over 9 years of experience in customer service, including working with Shopify, I have the proficiency and adaptability to enhance your customers' experience. I have worked on legal, business, and medical projects, providing me with a wide range of skills that enable me to cater to any client needs promptly and effectively. I understand how valuable each engagement is, and I strive to exude patience and problem-solving abilities to ensure every customer leaves satisfied. Be it calls or emails; my strong verbal and written communication skills guarantee clarity and understanding in all interactions. Also, My experiences in legal writing prove that I can maintain detailed records properly needed for your work in Shopify. Working with stringent timelines and maintaining composure under pressure are not new challenges to me. I handle them effectively with professionalism and resilience. Lastly, let's not forget about my quiet home workspace thanks to my reliable office setup. Plus! Despite the budget considerations, my commitment lies in delivering quality services tailored exactly to your needs. Let's maximize the potential of your team's abilities together; hire me now for a remarkable customer-centric service that will cement your clients' loyalty!

@naveedali0188

Hi, I can provide reliable Shopify customer support handling incoming/outgoing calls and daily email inquiries with professionalism and efficiency. ✅ Key Capabilities Manage Shopify orders, refunds, and customer requests accurately Respond to emails and calls promptly, ensuring high customer satisfaction Follow up on issues to resolution while maintaining a calm, professional tone Multitask effectively in a fast-paced retail environment Strong English communication (B2–C2) and retail support experience ? Added Value 1-Year Minor Changes Guarantee for Shopify process tweaks Free basic SEO guidance for customer-facing pages Optional AI chatbot (up to 10-step conversion flow) to reduce repetitive inquiries Guidance on winning product listing improvements for clearer customer info I can integrate seamlessly into your workflow and deliver consistent, high-quality Shopify customer service Monday–Friday EST.

@proggon

Hi there, I understand you’re looking for a skilled Customer Support Representative to handle both calls and emails, ensuring high customer satisfaction within the Shopify platform. It’s crucial to have someone reliable who can manage inquiries effectively while maintaining professionalism, especially in the fast-paced online retail environment. With my extensive experience in customer support and a strong background in retail services, I'm well-equipped to meet your needs. I have a proven track record of handling customer inquiries with clarity and empathy, utilizing Shopify to manage orders and requests seamlessly. I can provide exceptional service during your specified hours, ensuring a positive experience for your customers while effectively multitasking under pressure. My strong problem-solving skills and attention to detail will help resolve issues swiftly, boosting customer satisfaction and loyalty. Could you share any specific challenges your team is currently facing that you'd like me to address? https://www.freelancer.com/u/proggon Best regards, Wahaj Barlas.

@NadiaCrea8weB

Hello, I’m Nadia, and I’ve helped Shopify-based stores deliver calm, proactive phone and email support that turns first-time inquiries into loyal customers, confident I can elevate your CS standards. I will handle daily inquiries, order follow-ups, and issue resolution within 9am-5:30pm EST, using a quiet, professional at-home setup; Would you like to start with a 2-week trial and align on KPIs? What is your current average daily inquiry volume?

@karimrattani

Hi , I prefer not to use auto bidding because I believe every project deserves a thoughtful and personalized approach. I would really appreciate the opportunity to discuss your project, "Customer Support Representative (Calls & Email)", in more detail. Based on what you have shared, I am confident my background aligns well with what you are looking to achieve. My name is Karim Rattani, a U.S. based technology and creative consultant specializing in web design, web development, mobile app design, and UI UX solutions. I help businesses turn ideas into polished digital products by focusing on clean design, strong usability, and scalable development that delivers real results. When you work with me, you can expect clear communication, custom tailored design and development solutions, and revisions until you are fully satisfied. All final assets are delivered in professional formats, with original work and full ownership rights included. You can view my portfolio here: https://www.freelancer.com/u/karimrattani Thank you for considering my proposal. I would be happy to connect and discuss your project requirements, timeline, and goals in detail. Best regards, Karim Rattani

@muhammedusmank

Greetings, I see you’re looking for a Customer Support Representative to handle calls and emails while ensuring a high level of customer satisfaction. With my experience in phone and email support, particularly in retail and the Shopify platform, I’m confident in my ability to meet your needs. I pride myself on providing excellent customer service and can manage inquiries efficiently. I work well under pressure and maintain a professional demeanor, even during busy times. Having a quiet workspace equipped with a headset and stable internet allows me to focus entirely on customer interactions. I would love the opportunity to contribute to your team and help enhance the customer experience. Best regards, Muhammad Usman Kamran

@enocki8

Hello, I’m very interested in the Customer Service Representative position. I have hands-on experience handling both phone and email support in online retail environments, including working directly inside Shopify to manage orders, refunds, tracking updates, and customer notes. I’m comfortable managing high volumes of inquiries while staying calm, professional, and solution-focused. Whether it’s resolving delivery issues, processing returns, handling chargeback concerns, or following up on orders, I focus on clear communication and fast resolution to protect customer satisfaction and brand reputation. My strengths include: Confident phone communication with clear, neutral English (B2–C2 level) Strong written email responses that are professional and empathetic Efficient Shopify navigation (orders, tags, notes, fulfillment status, refunds) Ability to multitask between calls, emails, and order management Maintaining composure in fast-paced retail situations I have a dedicated quiet workspace, headset with microphone, reliable computer, and stable internet connection. I’m available Monday–Friday, 9:00 am – 5:30 pm EST, and ready to commit consistently at $4/hour. I take responsibility seriously and aim to represent your brand with professionalism and care. I’d be happy to start immediately.

@MensurHalilovic

Hello, I am an experienced customer service professional with a strong background in phone and email support, including Shopify order management. I am detail-oriented, calm under pressure, and committed to providing exceptional customer experiences. I am available to work Monday–Friday 9 am – 5:30 pm EST and ready to contribute immediately.

@mariamz24

Hello , We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Telemarketing, Sales, Customer Support, Virtual Assistant, Phone Support, Shopify, Customer Service, Telephone Handling, Email Handling, Retail Sales Lets connect in chat so that We discuss further. Regards

@GloryVictoria

As a dedicated and detail-oriented Virtual Assistant, I understand the dynamics of managing customer-centric roles in challenging environments. Having fluency in English (B2-C2 level) and prior experience in phone and email customer support, I can confidently handle your daily customer inquiries, providing exceptional service and ensuring high customer satisfaction. I'm also well-versed in working within Shopify, a crucial tool for managing orders and addressing customer requests promptly. Working with me means gaining access to my strong problem-solving abilities, close attention to detail, and multitasking proficiency; these traits are essential for remaining calm under pressure while addressing various customer issues efficiently. My clients appreciate my proactive and reliable approach to tasks, which allows me to anticipate needs and communicate clearly while handling tasks effectively. Understanding that your success relies on privacy and professionalism, I offer you my commitment to maintaining confidentiality with all sensitive information pertaining to your customers' data while delivering the results that matter most to you! I'm a seasoned virtual assistant with an unwavering focus on client satisfaction. I believe my skills align harmoniously with your requirements. Given the opportunity, I will not only provide top-notch support but also create systems that streamline your operations for maximum efficiency.

@josephine004

Hello, I’m very interested in your Customer Service Representative position. I have hands-on experience handling customer inquiries via phone and email, resolving issues professionally, and ensuring a positive customer experience even in high-pressure situations. I’m confident communicating with customers, de-escalating concerns, and following company procedures to resolve order, delivery, and account-related issues efficiently. I’m highly organized, detail-oriented, and comfortable managing multiple conversations while maintaining accuracy and professionalism. I have experience working with online systems and can quickly adapt to platforms such as Shopify to manage orders, track shipments, and support customer requests. I take pride in providing reliable, customer-focused service and understand the importance of representing your brand professionally on every call and message. I have a quiet workspace, stable internet, and a headset, and I’m fully available for your stated schedule. I’m dependable, motivated, and committed to long-term, high-quality support. I would welcome the opportunity to contribute to your team and help deliver excellent service to your customers. Thank you for your time and consideration. Best regards, Josephine Saffa

@sulgey1905

DISPUESTA A TRABAJAR CON RESPONSABILIDAD, APORTANDO TODAS MIS HABILIDADES, CUMPLIMIENTO DE METAS ESTABLECIDAS

@namrahf3

Hi, I’d love to help with your customer support needs. I have over 2 years of experience handling live chat and email support for international customers, ensuring fast and professional responses. I can manage customer inquiries, resolve issues efficiently, and follow your guidelines to maintain a high level of customer satisfaction. I’m reliable, detail-oriented, and comfortable working in fast-paced environments. I’m ready to start immediately. Thank you.

@borelajhonjoseph

Dear Hiring Manager, Good day! I’m excited to apply for the Customer Service Representative position. With several years of experience in customer service, I’ve handled both phone and email support in fast-paced environments, and I genuinely enjoy helping customers feel heard, supported, and valued. In my previous roles, I managed high volumes of inquiries, resolved concerns efficiently, and maintained a calm and professional approach even during challenging situations. I understand how important it is to respond promptly, communicate clearly, and find solutions that leave customers satisfied. I also have experience working with Shopify—processing orders, checking order statuses, updating customer information, and assisting with returns or follow-ups—so I’m comfortable navigating the platform daily. Retail customer service has taught me the importance of attention to detail and accuracy, especially when managing orders and customer requests. I’m confident in my English communication skills (both written and verbal), and I’m comfortable handling calls while maintaining a friendly and professional tone. I work well under pressure, prioritize tasks effectively, and always take responsibility for delivering quality work. I would love the opportunity to contribute to your team and help maintain excellent customer satisfaction for your brand. Thank you for considering my application. I look forward to hearing from you. Sincerely, Jhon Joseph M. Borela