Suljettu

Customer Service Representative

Responsibilities

Customer Service Responsibilities list:

Manage large amounts of incoming calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Requirements

Proven customer support experience or experience as a Client Service Representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

Taidot: Asiakaspalvelu

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Tietoa työnantajasta:
( 0 arvostelua ) Los Angeles, United States

Projektin tunnus: #28953998

41 freelanceria on tarjonnut keskimäärin $30/tunti tähän työhön

bradededieu

Helllo, My name is Robert and I speak and write fluently French(native) and English. I am a customer service representative specializing in all customer inquiries and handling all kinds of incoming emails, live chat, o Lisää

$25 USD / tunti
(0 arvostelua)
0.0
karenyanoria

Hi, I've been in the customer service industry for 12 years now, handling dynamic and fast paced accounts and I'm confident that I'll be able to apply the skills I developed and learned in making your customers happy. Lisää

$25 USD / tunti
(0 arvostelua)
0.0
digitalparadigm1

We are business process outsourcing business, we have been providing similar services to various other clients from e-commerce sector, we have ability to perform blended call center functions with high volumes and exce Lisää

$38 USD / tunti
(0 arvostelua)
0.0
mahmoudelsayed15

Ready to start now i have excellent experience in Data Entry and customer service skills for more than 6 years

$33 USD / tunti
(0 arvostelua)
0.0
arcel08

I have 6 years of experience working as Customer Service Representative. Several accounts like Amazon UK, ATT DirecTV, Dish Network, Hostgator, Samsung SEA and ATT Uverse. Having diligence and a positive attitude, I've Lisää

$25 USD / tunti
(0 arvostelua)
0.0
jtcaringal

Hi there! I'm glad I bumped into your post as the job description perfectly fits me! I've been in the Customer Service industry for more than 8 years now and worked with high profile clients worldwide.  I can surely Lisää

$34 USD / tunti
(0 arvostelua)
0.0
hrhables

I have actually read your project and finds the interest in working with your team to achieve your objectives. I have the experience in customer service role as I have previously worked in the experience center at the Lisää

$38 USD / tunti
(0 arvostelua)
0.0
thyaga8408

Hi my name is Thyagaraj from Bangalore, India. I have overall experience of 10 years working for UK energy process and US mortgage process as customer service representative. I will be glad to work with you and provid Lisää

$33 USD / tunti
(0 arvostelua)
0.0
genessamaecuteng

Hello, I understand you are in need of a Customer Service Representative. I am very well trained and experienced. I am confident that my 10 years of experience in the BPO industry as well as my 10 years experience o Lisää

$25 USD / tunti
(0 arvostelua)
0.0
LHEROLD7117

Good Morning I have 15 years of Customer service experience and 7 of that in a call center answering high volume inbound calls. 60+WPM. My schedule is flexible and I have ability to work upto 60 hours per week. Attach Lisää

$27 USD / tunti
(0 arvostelua)
0.0
Rukayat96

Hi I’m an experienced customer service executive with several years working with organizations. I’d love to work on this project as I’d deliver beyond your expectations. Kindly send details about the job to me. Looking Lisää

$28 USD / tunti
(0 arvostelua)
0.0
jaydeepmalnika

Hello, hopefully you are fine I will provide services according to your requirements. Please see below services that I can provide: Admin work Proof reading assignments, essays, reports and much more Editing and gra Lisää

$38 USD / tunti
(0 arvostelua)
0.0
kristik991

Hi, Having over 5 years of experience as a customer support agent in IT domain, I believe to be suitable for this position.

$28 USD / tunti
(0 arvostelua)
0.0
iliruseini55

Hi there. We are an outsourcing company, we have trained people who have excellent English. We have people who are great with communication skills.

$26 USD / tunti
(0 arvostelua)
0.0
Splinter99

Good Day Hope My Words Finds You Well I Did Read Your Project And Confident That I can Be Good Fit For It Since I Have More Than 7 Years Experience As Customer Service And Technical Support For 5 Years. Message Me A Lisää

$38 USD / tunti
(0 arvostelua)
0.0
ravivuggu

Hi there, Iam from India, Hyderabad and iam having 8 years of experience into customer care support projects and iam Six Sigma Certified professional. I am capable of writing Professional emails and scheduling meeting Lisää

$28 USD / tunti
(0 arvostelua)
0.0
(0 arvostelua)
0.0
abaan111

Hi This is Asif and have 12 years of experience in customer service and sales. I have worked with international call centers and know how to handle US, UK and Canadian customers and understand their language as it is t Lisää

$25 USD / tunti
(0 arvostelua)
0.0
(0 arvostelua)
0.0
SweetGirl11

I have an expertise in managing calls and client interaction. I can handle and provide the certain solution for the problem properly

$25 USD / tunti
(0 arvostelua)
0.0