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I run a residential cleaning company and need dependable remote help so every new prospect is welcomed politely and booked on the spot. Your two main duties are straightforward: • Answer inbound calls from potential clients in either English or Portuguese, strictly following the short script I’ll provide. • Secure the booking in our shared Google Calendar, filling in the customer’s details and any special notes. When a call ends, it should either be a confirmed calendar slot or be flagged clearly for my attention—nothing slips through the cracks. I supply the script, VoIP credentials, calendar access and a quick-start guide so you can hit the ground running. All you need is perfect fluency in both languages, a quiet workspace and solid internet. If you enjoy friendly customer interactions and have a knack for accurate scheduling, I’d love to work with you.
Project ID: 40662444
17 proposals
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Active 3 days ago
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17 freelancers are bidding on average $430 USD for this job

Hi, I’d be glad to help with your bilingual onboarding calls. I’m fluent in English and Portuguese, and I’m comfortable following a short script exactly as written while keeping the tone warm and professional. I can answer inbound calls, capture the customer’s details accurately, and book each job directly into your shared Google Calendar with any special notes included. I’m careful about follow-through, so every call will end as either a confirmed booking or a clearly flagged item for your review. I work from a quiet setup with reliable internet and understand the importance of dependable, friendly scheduling for a residential cleaning business. Looking forward to helping keep your new client flow organized and stress-free. Panagiotis
$555 USD in 4 days
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Hi there, I can seamlessly manage your residential cleaning company's inbound call flow, ensuring every potential client is welcomed politely, qualified accurately, and booked on the spot. With an engineering background and extensive corporate experience managing high-end, multi-channel customer pipelines for global brands like Amazon, I bring absolute reliability, precise data entry, and fluent, empathetic communication to your team.
$350 USD in 6 days
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I am a perfect fit for your project. I can reliably handle your inbound calls in both English and Portuguese, strictly follow your script, and secure bookings directly in Google Calendar so no prospect falls through the cracks. While I am new to Freelancer, I have strong experience and have delivered similar solutions outside the platform in customer service and appointment scheduling. I offer a free consultation to better understand your project and provide the best approach for managing your call volume and calendar setup. I would love to chat more about your project! Regards, Sonny Dube
$500 USD in 7 days
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Hi there, I am ready to help you capture every inbound lead and turn inquiries into confirmed bookings for your residential cleaning business. With full native-level fluency in both English and Portuguese, I ensure every prospective client feels welcomed, heard, and professionally served from the very first greeting. Here is how I will ensure zero missed opportunities for your business: Script Adherence & Lead Conversion: I will follow your script precisely, answering calls with warmth and professionalism, addressing initial questions, and guiding clients smoothly toward an immediate booking. Flawless Scheduling: I will accurately record customer details, address specifics, access instructions, and special requests directly into your shared Google Calendar while on the call. Clear Categorization & Follow-Up: Every single call will end as either a fully confirmed calendar event or a clearly flagged, detailed note for your immediate review—guaranteeing nothing slips through the cracks. I am available to start as soon as you share the access details and onboarding materials. I look forward to helping you grow your booking calendar! Best regards, Ashka Keshara
$300 USD in 7 days
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As a bar tender for the past year I've got used to deal with people delivering the best customer service possible as a good level of english and fluent portuguese.
$500 USD in 7 days
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Your project emphasizes the importance of a seamless onboarding experience for new clients, which is crucial in building lasting relationships. By ensuring every potential client is welcomed warmly and their bookings are secured efficiently, you set a professional tone right from the start. With the script you’ll provide, I can ensure each call is handled consistently, capturing all necessary details in your shared Google Calendar. My fluency in both English and Portuguese allows me to communicate effectively with diverse clients, ensuring they feel valued and understood. I understand that every call should either confirm a booking or be flagged for follow-up, maintaining a smooth workflow without missing any opportunities. Having worked on similar projects where attention to detail and customer interaction were key, I can assure you that I will handle each call with care. I am equipped with a quiet workspace and reliable internet, ready to provide the dependable support you need. Together, we can enhance your client onboarding process, ensuring every new prospect feels prioritized and supported right from their first interaction. Let's create something that not only meets your expectations but sets a new standard for quality. Regards Junaid
$300 USD in 7 days
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Hello, ⭐⭐⭐ This project is really similar to ones I’ve done in the past. ⭐⭐⭐ I have experience handling inbound customer calls, following provided scripts, collecting customer information accurately, and scheduling appointments through shared calendars. I understand that every call needs a clear outcome—either a confirmed booking with complete details or a properly documented follow-up for your team. For your cleaning company, I can answer calls professionally in English and Portuguese, follow your script consistently, understand the customer's cleaning requirements, and enter all relevant information and special notes into Google Calendar. I’ll also make sure no inquiry is overlooked and keep communication clear and professional throughout the process. I have a quiet workspace, reliable internet, and can work with your VoIP system and scheduling workflow. I’m comfortable learning your procedures quickly and maintaining accurate records without requiring constant supervision. I’d be happy to start with your quick-start guide and script and become a dependable part of your booking process. Best regards, Ranaya
$300 USD in 2 days
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Hi, Your project caught my attention because the workflow is clear: every inbound prospect should receive a professional response, have their details captured accurately, and leave the call either booked or clearly flagged for follow-up. I have experience in customer communication, sales, virtual assistance and administrative support, with strong attention to detail and follow-through. I am comfortable working with scripts, handling calls professionally, collecting customer information, scheduling appointments and maintaining organized records in Google Workspace. I understand that speed and accuracy are critical here. I would follow your script closely, confirm the customer's requirements and special notes, enter the information correctly into Google Calendar, and make sure no prospect is left without a clear next step. I am also comfortable learning your VoIP system and procedures quickly and working independently from a quiet, reliable remote environment. **Important:** this role requires fluent English and Portuguese. I would only submit myself for the position if my Portuguese fluency meets your requirement. I would be glad to discuss your workflow and demonstrate how I would handle a sample prospect call. Best regards, Ejike Njuwa
$500 USD in 7 days
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I recently assisted a service-based company with their client onboarding, ensuring each prospect felt valued and attended to promptly. My focus is always on client satisfaction and quality communication, making sure no detail is overlooked. Fluency in both English and Portuguese allows me to connect seamlessly with diverse clients. I understand the importance of accurate scheduling, particularly with a shared Google Calendar, to ensure every booking is confirmed or flagged for follow-up. Your structured approach, including scripts and a quick-start guide, will help me hit the ground running. I’m eager to ensure that every call results in a smooth booking process. Let’s discuss how I can assist in creating a welcoming experience for your clients. Regards, Ruan.
$350 USD in 14 days
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Great bids are ones that: Are engaging and well written without spelling or grammatical errors Show a clear understanding of what is required for this specific project - personalize your response! Explain how your skills & experience relate to the project and your approach to working on it
$500 USD in 7 days
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Hello am excited to apply for this job,am good in telemarketing,sales marketing,virtual assisstance role,am a good customer service rep fluent in english,and very understanding and patience when dealing with client,and am very interactive i can help you achieve your goal,am willing to learn any thing new very fast,am comfortable with working with any tools you are satisfied with,look forward from hearing from you thank.
$500 USD in 7 days
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I’m ready to hit the ground running and bring my janitorial cold-calling experience to your project. I’m confident in communicating with business owners and decision-makers, handling objections, qualifying prospects, and consistently generating quality leads and appointments. I’d love to connect and discuss how I can contribute to your team and help you achieve your goals.
$250 USD in 7 days
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Hi there, I am a bilingual (English/French) Virtual Assistant with a strong scientific background in advanced mathematics, ensuring extreme attention to detail and rigorous data management. I am highly proficient in Excel, Google Sheets, and administrative workflows. I would love to help you streamline your client onboarding process. Being fully bilingual, I can smoothly communicate with your clients, collect and organize their data, and ensure a flawless onboarding experience with zero errors. I am fully autonomous, strictly respect deadlines, and ready to start working on your project immediately. Let's connect to discuss how I can assist you! Best regards.
$400 USD in 5 days
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Hello! I’m a reliable, organized and detail-oriented professional with strong communication and customer service skills. I’m committed to providing friendly, accurate and professional support, following instructions carefully and ensuring every appointment is scheduled correctly. I’m responsible, punctual and dedicated to delivering excellent results.
$750 USD in 7 days
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Hello, We would be happy to support you with your virtual assistant requirements. Protovo Solutions LLP has been working with global clients since 2016 and has earned more than 100 reviews on Freelancer. We provide dependable remote support for businesses, entrepreneurs, and busy professionals. Our team can assist with: • Data entry and database management • Web research and information collection • Excel, Google Sheets, and document formatting • Email, calendar, and administrative support • CRM updates and lead management • Product listing and e-commerce support • Social media assistance • Customer support and follow-ups • File organization and PDF conversion • Repetitive task automation using AI tools We follow instructions carefully, maintain confidentiality, communicate regularly, and review the work before submission. We can support one-time assignments as well as ongoing daily, weekly, or monthly requirements. Please connect with us through chat. We can review your requirements, working hours, and preferred tools before getting started. Kind regards, Protovo Solutions LLP
$750 USD in 30 days
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