Need someone to answer incoming calls based on Eastern Standard Time- take calls and schedule appointments through website. Then perform following:
Step 1: Take the customers information through our scheduling platform on website.
Step 2: Take the requested time from customer and then contact the contractor to confirm the time, location.
Step 3: After you've confirmed the time and location with the contractor then call the customer back and confirm the time.
Step 4: After time and location has been confirmed with both contractor and customer, send an email to me with details along with a quick phone call or text message letting me know what's going on.
Very straight forward sort of arrangement.
62 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_18% %project_currencyDetails_sign_sub_19%/tunti tähän työhön
having worked at the call center industry for more than 10 years as customer service and collections agent. I am confident that i can do this job. i have experienced outbound and inbound call.
Because I have the experience and because I am confident that I will be able to perform this job. Generate leads and calling those leads is what we do as well as closing the deal.