Bilingual FR/EN(ES) JavaScript Support Engineer (paid monthly for support)

@asifalimzd

Hi there, I’m a JavaScript-focused developer with hands-on experience supporting live web applications, debugging issues in real time, and guiding users step-by-step on both desktop and mobile browsers. I’m comfortable using DevTools, reproducing bugs quickly, and documenting clear tickets when needed, while keeping the user experience smooth and stress-free. I’m fluent in both English and French, and I’m fully aligned with GMT+7 availability, including weekend rotation. I’d be excited to contribute both on support and feature development for your platform, ensuring users get fast, clear, and professional help every time. Kindly send me a message to discuss more. Thanks

@Microlent

Hi, real-time user support for web apps may sound simple, but handling live issues across devices, browsers, and user behavior is where strong debugging and communication really matter. I’m comfortable working with JavaScript/DOM-based applications, reproducing issues via dev tools, and guiding users step-by-step to resolution while keeping things clear and calm. I can also collaborate with dev teams to document and escalate bugs properly. Fluent in English and comfortable with real-time support workflows, I can align with GMT+7 hours and handle both technical fixes and user-facing communication effectively. For similar work and background: https://www.freelancer.com/u/Microlent Happy to discuss how I can support your team and users smoothly. ~ Rajesh

@ZohaibRoy

⭐⭐⭐⭐⭐ JavaScript Engineer for Technical Support and Application Development ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project requirements and noticed you're looking for a JavaScript engineer to assist users and diagnose technical issues. Look no further; Zohaib is here to help you! My team has successfully handled over 50 similar projects in technical support and application development. I will ensure efficient support and create solutions that meet your needs. ➡️ Why Me? I can easily handle your JavaScript support tasks as I have 5 years of experience in technical support, JavaScript development, and user assistance. My expertise includes troubleshooting, communication, and problem-solving. Additionally, I have a strong grip on HTML DOM manipulation and user experience design, which will enhance my ability to assist your clients effectively. ➡️ Let's have a quick chat to discuss your project in detail, and I can provide samples of my previous work. I look forward to talking with you soon! ➡️ Skills & Experience: ✅ JavaScript Development ✅ Technical Support ✅ HTML DOM Manipulation ✅ User Assistance ✅ Problem Diagnosis ✅ Communication Skills ✅ Application Testing ✅ Remote Troubleshooting ✅ Client Interaction ✅ Documentation ✅ Agile Methodologies ✅ Multilingual Support (French/English) Waiting for your response! Best Regards, Zohaib

@WebTechDesignBG

Woah Hello, You're looking for a bilingual JavaScript support engineer to help users troubleshoot issues with your smart lockers, and I think I’d be a great fit. With 7+ years of experience in JavaScript, CSS, and HTML5, I can quickly diagnose technical problems on both desktop and mobile browsers. I understand the importance of being that friendly voice for your customers, ensuring they feel supported and satisfied when they reach out for help. I’m fluent in both French and English, so I can seamlessly assist users in either language. The chance to work on new features and improve user experience sounds exciting, and I’m eager to contribute to your team's success while providing top-notch support. Looking forward to the opportunity to join you! Best regards, Ivan Mandinski

@giaphung2k1

Hello Leveraging bilingual JavaScript expertise, I'll ensure Smartlockers' connected systems run seamlessly. I'll deliver rapid problem resolution and boost user satisfaction for your IoT locker systems. My debugging and communication skills will maintain operational excellence, ensuring smooth performance and effective global user support. Giáp Văn Hưng

@jorgenc223

I am a senior JS developer and will work on the weekend too If you award me, I would be happy and will do my best.

@Feriver

Hello, This role aligns with my experience in Vanilla JavaScript, DOM manipulation, and real-time user support. I can diagnose frontend issues across desktop and mobile browsers, reproduce bugs using dev tools, and guide users step-by-step toward resolution in a clear, structured manner. I am comfortable handling live calls and messages, documenting issues concisely, and collaborating with teams to improve product stability. My approach combines technical precision with user-focused communication, ensuring each interaction ends with clarity or a well-defined escalation. I can contribute to feature development, testing, and ongoing support, maintaining clean code practices and consistency across both applications. I am adaptable to GMT+7 hours and understand the importance of responsiveness and reliability in a 24/7 support environment. Thanks, Asif.

@dvcontact

Hi, This seems related to front-end DOM behavior and realtime support more than deep backend work — the key is fast reproduction in the browser and clear, bilingual guidance. You need someone fluent in French and English, comfortable with vanilla JavaScript/DOM, devtools debugging, reproducing issues on mobile/desktop, and keeping concise Help Scout notes. First thing I’d do: reproduce common user flows on your production app, run devtools to capture console/network errors, and prepare short troubleshooting scripts/snippets to paste during calls. I can take ownership of support + feature work, join initial France training, and work GMT+7 shifts (including rotating weekends). Ready to start a trial shift? --Smith

@toriquldev123

Hello Dear! Greetings from Toriqul Global Solutions! We are pleased to introduce our company as a reliable and experienced provider of Web Design & Development services. Founded and led by Engineer Toriqul Islam, a B.Sc. graduate in Computer Science & Engineering from Rajshahi University of Engineering & Technology (RUET), our team brings over 10 years of industry experience. At Toriqul Global Solutions, we specialize in building modern, user-friendly, and high-performance websites that help businesses grow and stand out in the digital world. Our design approach focuses on simplicity, elegance, and functionality to ensure maximum user engagement. I have some question-- Technologies We Use: Custom Websites Development Using ======>Full Stack Development. 1. HTML5 2. CSS3 3. Bootstrap4 4. jQuery 5. JavaScript 6. Angular JS 7. React JS 8. Node JS 9. WordPress 10. PHP 11. Ruby on Rails 12. MYSQL 13. Laravel 14. .Net 15. CodeIgniter 16. React Native 17. SQL / MySQL 18. Mobile app development 19. Python 20. MongoDB We would be honored to discuss your project requirements and help bring your ideas to life. Thank you for your time and consideration. Warm Regards, Toriqul Global Solutions

@Apurva510

Hi, this role aligns well with my experience in both frontend development and real-time user support. I’m comfortable working with pure vanilla JavaScript, DOM manipulation, and debugging issues directly in the browser using dev tools and live sessions. I’ve handled user-facing troubleshooting before—reproducing issues, guiding users step-by-step, and documenting clear tickets when needed. I’m fluent in English and can communicate effectively in French for support calls, ensuring users feel understood and supported. I also understand the importance of patience, clarity, and fast problem resolution in live environments like yours. The combination of building features and supporting real users is something I genuinely enjoy—it improves both product quality and user experience. I’d be glad to contribute as a long-term team member and grow with SmartLOCKERS. Let’s connect and discuss next steps. With Regards! Apurva

@engruhulajom

Hello Dear! Good Day! Hope you are doing fine. This is Ruhul Ajom Sagor. I am an expert "Web Developer" with 10+ years of working experience in PHP, HTML5, CSS3, JavaScript, jQuery, Bootstrap, MySql and different Frameworks. I have completed my B.S.C Engineering in Computer Science and Engineering (CSE) from BUET. Hire me and you don't have to worry about your website problems again! I'll add value to your projects by creating astonishing designs and code with high impact and optimized user interaction that leads to bigger conversions. WHAT PROBLEMS CAN I HELP YOU SOLVE? • Custom Websites Using PHP and Frameworks • e-Commerce Websites (Woo-Commerce and Shopify) • Custom WordPress themes • On-Page and Off-Page SEO • WordPress themes Customization • Database Modeling/Development • WordPress migrations and upgrades • Responsive Coding (Make your website compatible with: smartphones, tablets, desktops) • Websites speed and loading time improvements • Cross-browser compatibility • PSD to HTML to WordPress conversion • HTML5/CSS3/jQuery websites based on Bootstrap I love challenges, talking to my clients, and meeting others’ standards as well as expectations. I will be discussing everything in detail, giving my full advice and delivering through best of my skills. You are cordially welcome to discuss your project. Thank You! Best Regards, Ruhul Ajom

@ivank69

Hi there, Will the first work be mainly building new Vanilla JavaScript features, or joining user support calls after training? For French and English support, do you require native-level French, or is strong professional French with clear phone communication acceptable? SmartLOCKERS sounds like a serious production platform where code quality and human support both matter. I can help test and improve the Vanilla JavaScript front-end, manipulate the DOM safely, reproduce browser/mobile issues, guide users step by step, and write clear Help Scout notes for the dev team. Worked on similar production web apps where support, QA, frontend fixes, and user communication had to work together. The main challenge was solving problems quickly while keeping users calm and documenting real bugs clearly. Solved it by using browser dev tools, remote screen checks, simple explanations, and small safe JS/CSS fixes. I am based in GMT+7, comfortable with weekend rotation, and ready to start immediately. Best, Ivan

@jagratip3

Hi there, I can support SmartLOCKERS as a JavaScript-savvy support engineer and frontend contributor, combining real-time technical troubleshooting with hands-on product improvement for your live platform. I’m comfortable working across both support and development layers, which aligns well with your need for someone who can diagnose issues directly in production environments (desktop + mobile), reproduce bugs using browser dev tools, and guide end-users step-by-step in real time. Relevant strengths for your use case: • Strong JavaScript experience (frontend debugging, API interaction, UI issues) • Production support mindset (fast reproduction, clear isolation of bugs) • Comfortable handling live user incidents via call, WhatsApp, and remote screenshare • Fluent communication in English, and able to handle structured technical communication in French • Experience working in fast-paced SaaS environments with iterative releases How I would operate in your setup: * Join live user calls to troubleshoot locker/webapp issues in real time * Use DevTools, logs, and network inspection to quickly reproduce problems * Distinguish between user misuse vs. real system bugs * Escalate issues to dev team with clear, structured technical reports (steps to reproduce, screenshots, console logs) I’d be happy to join your initial training phase in France and integrate as a long-term team member, bridging support and engineering to improve both user experience and system reliability.

@adisonw

Dear Sir, I am thrilled to bid your project. I can support SmartLOCKERS as a JavaScript engineer who combines front-end development, real-time troubleshooting, and user-focused technical support during GMT+7 working hours. For your current apps, I can first collaborate with your international team on the new version of the two front-end applications, implement features, test flows on desktop and mobile, and become deeply familiar with the exact system I will later support. For support, I can reproduce user issues through browser dev tools or screen sharing, guide users step by step, document clear Help Scout notes in English, and escalate concise bug reports when the issue requires deeper development work. I understand this role needs patience, technical clarity, and a friendly voice because users may be travelers under pressure and need fast, calm assistance. I can work within the GMT+7 overlap and I am open to the training period in France to understand your hardware, software, support process, and customer expectations properly. One crucial question: should the first priority be developing the new front-end features, or shadowing support calls first so I understand the real user problems before coding? Sincerely, Adison.

@FayExcellence

Hello, Thank you for your detailled description. I fulffll the requirements for this project. At your service

@juanjosec63

Hi, I have 9 years experience in JavaScript, HTML5, CSS, and Testing/QA, with strong hands-on work debugging real-time issues in production apps using pure vanilla JS and DOM manipulation. For this project, I’ll support users live in English and French, reproduce issues quickly with dev tools, guide them step-by-step to resolution, and contribute to improving the frontend so problems are reduced over time. You can expect clear communication, fast turnaround, and a high-quality result. Best regards, Juan

@Specgi

I am a bilingual JavaScript support engineer with strong experience in troubleshooting, debugging, and maintaining web applications across diverse environments. I am proficient in modern JavaScript (ES6+), as well as frameworks like React and Node.js, allowing me to quickly identify and resolve front-end and back-end issues. My bilingual communication skills enable me to effectively assist users, document solutions, and collaborate with global teams in both languages, ensuring clarity and efficiency in every interaction. In this role, I will provide reliable technical support by diagnosing problems, guiding users through solutions, and maintaining clear documentation for recurring issues. I am comfortable working with APIs, debugging tools, and version control systems, and I focus on delivering responsive, user-friendly support that minimizes downtime. My goal is to bridge technical and language gaps, ensuring seamless communication while keeping systems stable, efficient, and aligned with your business needs.

@taskra

What’s the biggest challenge you're facing with user support for your smart lockers? I've worked in technical support roles where diagnosing issues in real time was key to customer satisfaction. With my JavaScript skills and fluency in both French and English, I can effectively troubleshoot on calls, ensuring users feel supported and their problems are resolved quickly. I have a knack for simplifying complex issues and guiding users step-by-step through solutions. This has led to higher user satisfaction and reduced follow-up calls. For instance, I improved support response times by 30% in my last role by enhancing communication protocols. You can check my profile for more details about my experience: https://www.freelancer.com/u/taskra. Is this something you want done quickly or done right?

@mojjammil

Hello, I am ready to dive into your project immediately. I’ve supported production-grade vanilla JS apps where I debugged real-time user issues via browser dev tools and screen sharing, tracing DOM/state problems across mobile/desktop and guiding users live while documenting reproducible bugs for dev fixes. I’m comfortable handling edge cases like async UI glitches, cache/localStorage inconsistencies, and device-specific behavior, and I’ve worked in bilingual support environments aligning closely with distributed team I want to discuss with you in more detail. Kind regards, Mojjammil