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TAPI Screen pop using keystrokes macro into Sage Act

We require a software application to work on Windows 7 and XP pro. All data to be recorded in a database ideally SQL. Application must look at data passed to it by TAPI for incoming calls. The application needs to have the ability of the user pressing a button and the application will then perform a keystoke search in SAGE ACT 2010 from information given to it from TAPI and then answer the call. We currently have this system but the company's product is not as good as it could be. Each person would need the ability of having a login so data can be reported upon. Also the ability of logging in and out which would in turn talk to the users extension to make there phone Do not disturb. We use AVAYA IP office with 5410 phones.

Taidot: Asiakkuudenhallinta

Näytä lisää: act screen pop, work act, act software, tapi screen pop, crm database software, tapi, screen calls, sage, avaya, database search macro, windows phone screen application, macro 2013 2010, answer phone call, tapi sql, sage 2013, crm act, screen phone, tapi pro, screen application windows phone, pop phone, tapi sql database, database extension crm, incoming screen, call logging system, tapi database

About the Employer:
( 0 reviews ) United Kingdom

Projektin tunnus: #4244446