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**Help is at Hand** is a Melbourne-based not-for-profit social and community advocacy organisation supporting everyday Australians to navigate complex systems and essential services while accessing trusted advocacy, assistance, support and referrals. Our mission is simple: people should not have to face difficult systems alone. We work with seniors, families, vulnerable individuals and everyday Australians who simply need someone in their corner. Our long-term goal is bold but necessary **by 2030, advocacy should be a normal, accessible service for every Australian.** nWe are seeking a values-aligned IT expert to assist with the technical side of the organisation in a collaborative, hands-on way. This opportunity is available on a low-cost basis for someone who wants to help build something meaningful and contribute to real social impact. Support may include areas such as systems infrastructure, CRM optimisation, automation, process documentation, website review, management and strategic growth. In return, we offer strong written and video testimonials, public recognition, future referral opportunities and the chance to be part of building a scalable advocacy model that helps people across Australia - [login to view URL] - 03 6185 00998
Projektin tunnus (ID): 40278029
17 ehdotukset
Etäprojekti
Aktiivinen kuukausi sitten
Aseta budjettisi ja aikataulu
Saa maksu työstäsi
Kuvaile ehdotustasi
Rekisteröinti ja töihin tarjoaminen on ilmaista

Hi, Your mission with Help is at Hand is inspiring, and I’d be happy to support the technical side of the organisation. I have 7+ years of experience in web development, CRM systems, automation, and platform management. I can assist with website review, CRM optimisation, system integrations, automation, and process documentation to help build a stable and scalable technical foundation for your advocacy platform. I’m comfortable working in a collaborative, hands-on role and contributing to meaningful projects that create real impact. Let’s discuss your current setup and priorities so I can see how best I can help. Scope and pricing can be discussed based on the support required. Best, Shailender
$8 AUD 40 päivässä
1,4
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17 freelancerit tarjoavat keskimäärin $19 AUD/tunti tätä projektia

Hi, I'm an IT Professional with over 7 years of hands-on experience in Server, Network, Firewall, AWS, Virtualization, Google Workspace, Scripting, Migrations, Office365 & IT Support. I would love to get this opportunity to work with. Please let me know a good time to discuss. Thanks!
$12 AUD 40 päivässä
5,1
5,1

Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Project Management, Cloud Computing, CRM, Technical Support, Website Management, Automation, Digital Strategy, Data Management Lets connect in chat so that We discuss further. Thank You
$8 AUD 40 päivässä
2,5
2,5

From your project description, you need a hands-on IT expert to support your not-for-profit’s systems infrastructure, CRM optimisation, and website management while contributing to your mission of accessible advocacy by 2030. I understand you’re looking for someone values-aligned who can help with automation, process documentation, and strategic growth on a low-cost basis. I bring over 15 years of experience and have completed more than 200 projects, focusing on cloud computing, CRM integration, automation using tools like Zapier and n8n, and website management with WordPress. My background in AWS and Linux ensures robust infrastructure support, while my expertise in database design helps optimise data management for smoother operations. For your organisation, I would start by reviewing your current CRM setup and website to identify quick wins in automation and process improvements. Using cloud services and automation workflows, I can streamline referrals and support tracking within a realistic timeframe of a few weeks for initial improvements, with ongoing collaboration for strategic growth. I’d be happy to discuss how we can build a scalable, efficient system to support your important work.
$9 AUD 7 päivässä
0,7
0,7

Hi there, I understand you’re looking for a values-aligned IT expert to help Help is at Hand build a reliable, scalable tech backbone and make advocacy accessible for every Australian. I can help you modernise systems, optimise your CRM, automate routine tasks, document processes, and review your website with a clear, low-cost approach that fits your mission-focused budget. My Plan: - Assess current infrastructure, CRM usage, automation opportunities, and website health to identify quick wins and long-term needs. - Implement a cost-efficient cloud setup, automation workflows, and lightweight documentation to standardise processes across the team. - Create an implementation roadmap with milestones for system improvements, data governance, and reporting dashboards. - Establish a simple data-management and change-management process plus a training plan for staff and volunteers. - Deliver a concise website review with accessibility and performance insights, plus recommended improvements aligned to your mission. In a closely related project, I recently worked with a Melbourne-based NGO to optimise their CRM, automate intake workflows, and document IT procedures. The result was faster case handling, better data quality, and clearer governance, delivered within budget and with measurable time savings for frontline staff. I’d welcome a quick chat to tailor a plan to your exact priorities and constraints. Best regards, Thando
$15 AUD 23 päivässä
0,0
0,0

Hi there, I appreciate the valuable work that Help is at Hand is doing to support Australians in navigating complex systems. Your mission to ensure that advocacy becomes a normal, accessible service by 2030 resonates with me deeply. As an experienced IT expert with a strong background in data management, CRM optimization, and website management, I am confident in my ability to support your technical needs. I’ve worked with similar organizations to enhance their systems infrastructure, automate processes, and strategically grow their digital presence. My approach will involve collaborating closely with your team to ensure we create scalable solutions that will have a lasting impact. I’m keen to discuss how I can contribute to your initiatives further. Could we set up a time to talk about your specific requirements and how I can assist? What are the key IT challenges you are currently facing that you'd like me to prioritize?
$28 AUD 27 päivässä
0,0
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Hello, As an IT and digital solutions company with a deep-rooted passion for leveraging technology to empower organizations and make a genuine social impact, your mission resonates strongly with what we stand for at Dzimark. We understand the critical nature of systems infrastructure, CRM optimization, automation, process documentation, website management, and strategic growth in fostering efficiency and scalability for a not-for-profit like yours. I believe my dynamic skill set in PHP, Laravel, React, Node.js, Flutter, React Native, Webflow, WordPress, Shopify and Wix, coupled with my design proficiency in Figma, Adobe tools, and Framer will be invaluable in arming your organization appropriately to navigate Australia's complex systems. More than just technical expertise, I bring a creative approach combined with strategic thinking to develop not just effective but also cost-efficient IT solutions. I prioritize close collaboration throughout projects to ensure the end product aligns precisely with your organizational needs. By hiring me, you can expect more than just quality work - I value long-term relationships so apart from the strong written and video testimonials that attest to my professionalism and capability on every project I undertake - Thanks!
$70 AUD 23 päivässä
0,0
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Hi there, I just read your posting. It sounds like you need an expert in cold emails to advise you on everything from the content to the overall strategy. I am a software engineer with 13+ years experience in email marketing . Cold emailing in B2B is what I specialize in. I can work with you to write the content and subject lines, recommend the best technologies for you to use, and more. Let me know if my profile looks interesting, and we can set up a time to talk. For Not-for-Profit IT in Melbourne, I bring a disciplined, hands-on approach to technology planning and execution that aligns with mission-driven goals. I can help with systems infrastructure, CRM optimization, automation, process documentation, website review, and scalable project management to support Help is at Hand’s advocacy goals by 2030. Best regards,
$49 AUD 27 päivässä
0,0
0,0

Hi there, I was excited to come across your project for **Help is at Hand**, and it resonates deeply with my commitment to social impact and community support. Your mission to facilitate advocacy for Australians aligns perfectly with my values. I’m Abdul Haseeb Siddiqui, a seasoned IT expert with over 6 years of experience in Project Management, Cloud Computing, CRM, Technical Support, Website Management, Automation, Digital Strategy, and Data Management. I am eager to collaborate with your team to enhance your systems infrastructure, optimize your CRM, and streamline processes that elevate your advocacy work. For an overview of my past projects, feel free to review my portfolio: https://www.freelancer.com/u/haseebsidd07 I am genuinely looking forward to the opportunity to contribute to such a meaningful cause. Thank you, Regard, Abdul Haseeb Siddiqui
$11,50 AUD 7 päivässä
3,3
3,3

Hi, I’m very interested in supporting Help is at Hand and contributing to your mission. I have experience with systems infrastructure, CRM optimisation, process automation, and website management, and I’d love to apply these skills to help streamline operations and support growth. I’m happy to work collaboratively and hands-on, ensuring your technical systems run smoothly while you focus on helping Australians navigate complex services. I’m excited about the chance to contribute to meaningful social impact and support a vision where advocacy is accessible to everyone by 2030. Looking forward to discussing how I can help.
$14 AUD 24 päivässä
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I am excited to apply for the Technical Support position. With over 5 years of experience in the technical support field, I have developed strong skills in troubleshooting, customer service, and resolving complex technical issues efficiently. In my previous roles, I have provided support to customers through multiple channels including phone, email, and live chat. I am experienced in diagnosing hardware and software problems, guiding users through step-by-step solutions, and ensuring a smooth user experience. My background also includes working with ticketing systems, remote troubleshooting tools, and maintaining detailed documentation of support cases.
$8 AUD 40 päivässä
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Melbourne, Australia
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Liittynyt maalisk. 5, 2026
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€30-250 EUR
$250-750 AUD
$10-30 USD
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₹1500-12500 INR
₹600-1500 INR
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₹600-1500 INR
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