HubSpot CRM & Communication Setup

I already have a HubSpot account but it’s still a blank canvas. I want it fully configured so I can run every part of my property-management workflow in one place and give both landlords and tenants a smooth experience. Here’s what I need running end-to-end: • Ticketing system – a clear pipeline for maintenance and support requests, with automatic notifications and status updates. • Call management – HubSpot Calling (or an integrated VOIP) set up so every inbound or outbound call is logged against the right contact, with call recording enabled. • Text messaging – two-way SMS inside the CRM, again tied to the contact record. • Shared email inbox with templates and sequences so I can respond faster, plus a mass-mailing setup for announcements and newsletters. • Connection to my domain for branded links, email sending, and a public knowledge-base / website blog hosted on HubSpot CMS. • Zoom integration so I can launch or schedule virtual showings and meetings directly from a contact or ticket. The goal is to finish with clean, property-specific pipelines, custom fields that make sense for landlords and tenants alike, and clear permissions so each user group only sees what they should. If you have proven HubSpot experience—especially around Service Hub and communications integrations—let’s talk.

Project ID: 40381855