We are looking for a Creator Support Junior Specialist Contractor for a limited term of 12 months, who will provide assistance to users over different channels, as well as advocate for users and share user feedback whenever possible.
Clear communication skills and a strong command of the English language.
1 year of experience in a customer-facing support role with experience in technical support & troubleshooting
Working knowledge of customer relationship management (CRM) tools like Zendesk, Freshdesk, Salesforce, etc.
Strong passion for visual art tools
Strong interest and knowledge of technology. Advanced usage and quick learning of software, web, and mobile applications
Collaborative mindset, openness to learning, and knowledge sharing
Flexibility to work on holidays and weekends
Ability to take ownership of projects and tasks