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We have an existing custom CRM platform. We need to add new features based on our requirements document. For each feature, we will evaluate whether to build custom functionality or use an off-the-shelf solution. The goal: Minimize custom development cost by leveraging existing tools where possible, building only what is unique to our business. Scope of Work We need the following features added to our existing CRM: 1. Client & Project Management Single client record with multiple projects attached B2B future clients hub with custom fields (firm type, employees, HQ location, areas served, services, current provider, media links) Full sorting and filtering on all fields 2. Lead & Assignment Management Automatic lead assignment based on project size, builder type, and region Real-time notifications when leads are assigned Calendar sync (date + time assignments) Entry management with status workflow: New → Calling Queue → Acquire Number → Measurement Booked → Quoted → Approved → Installation Scheduled → Completed → Lost Trash/deletion workflow with standardized fields (lost to competitor, budget too high, timeline mismatch) and custom sub-fields 3. Daily Overview Dashboard Real-time metrics: Sites visited Calls made Square feet measured Samples selected Estimate value generated Estimate value converted Square feet installed Money collected Filters: Today, This Week, This Month, Custom Range CSV/PDF export 4. Quotation & Invoice Automation Sample database integration (thousands of products with pricing) Measurement integration (connect to measurement app via API) Instant quotation generation (samples + measurements) Quote review and editing Zoho CRM integration Invoice conversion (approved quotes → invoices) Payment tracking Different pipelines for Supply Only, Install Only, Supply & Install 5. Installation Tracking Integration with construction management software (Procore/Buildertrend or similar) Customer can request installation updates via webapp Automatic job completion detection Post-completion follow-up triggers (review request, upsell) 6. Customer Portal Project dashboard Sample gallery Quotes and invoices (view and approve) Installation updates (view and request) Communication history Review submission Upsell notifications 7. Form Integrations Website form integration (schedule a consultation) In-store kiosk integration (form submissions propagate to CRM) 8. Calling System Integration Incoming calls display project information Call logging Call scheduling with calendar sync 9. AI/Machine Learning (Optional) Lead assignment optimization Project readiness prediction Value forecasting Regional insights Performance analytics Anomaly detection 10. CSV Bulk Upload Import leads with column mapping Data validation Buy vs. Build Recommendations Build (Custom Development) Buy (Off-the-Shelf) Multiple projects per client Calendar integration (Google/Outlook API) B2B Future Clients Hub Zoho CRM integration (Zoho Flow/Zapier) Automatic lead assignment Payment processing (Stripe/QuickBooks) Notification system Construction management integration (Procore/Buildertrend) Sample database integration Website form integration (Zapier/webhooks) Measurement integration Reporting dashboards (Power BI/Tableau) Instant quotation generation AI/ML infrastructure (AWS/Google AI) Invoice conversion Customer portal Calling system integration CSV bulk upload Technical Requirements Area Requirement Platform Web-based – must integrate with existing CRM Tech Stack To be determined based on existing CRM (provided during discovery) Authentication Use existing CRM authentication/roles API-First Design All new features must expose REST APIs Deployment Must work within existing hosting environment Documentation All code and APIs must be documented Timeline Phase Duration Phase 1: Core Essentials 4–6 weeks Phase 2: Sales & Quoting 4–6 weeks Phase 3: Operations & Customer Features 4–6 weeks Phase 4: AI/ML (Optional) 4–6 weeks How to Apply Please submit a proposal including: Your understanding of the project – In your own words Relevant experience – Links to 1–2 similar CRM upgrade projects Proposed tech stack – Based on existing CRM (to be provided) Build vs. Buy approach – How you evaluate and recommend solutions Estimated total cost – Phased breakdown Earliest start date
Project ID: 40687345
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30 freelancers are bidding on average $9,484 CAD for this job

Hi, I understand you want to evolve a custom CRM with minimal custom work by leveraging off‑shelf tools where possible. This mirrors CRM upgrade projects where data models adapt and external services plug into existing authentication, APIs, and workflows. I’ve led practical CRM extensions that stitched third‑party tools to core processes without overhaul data structures. I’d start by validating current flows, isolating unstable parts, and then adding integration points with clean API contracts and a phased rollout. Keeping real‑time notifications and cross-system data in sync across multiple vendors is a real challenge. What data migration strategy do you prefer for legacy records during the first phase? Which user roles and permissions need to be preserved in the new dashboards and quote workflows? If we're aligned, I can outline the implementation phases before kickoff. Best regards, Brandon
$13,405 CAD in 15 days
6.0
6.0

Hello, CUSTOM CRM ENHANCEMENT & FEATURE INTEGRATION {{{ I HAVE CREATED SIMILAR BEFORE AND I CAN SHOW YOU }}} I understand you have an existing custom CRM and need to extend it with new functionality while minimizing custom development by evaluating Build vs. Buy for every requirement. I can work within the existing CRM architecture and authentication, first reviewing the current platform and requirements before finalizing the technology and implementation approach. I can handle client/project management, lead assignment and workflows, real-time dashboards, quotation/invoice automation, product and measurement integrations, installation tracking, customer portal, website/kiosk forms, calling and calendar integrations, CSV bulk uploads, and optional AI/ML features. All new functionality will follow an API-first approach with documented REST APIs and integrate with the existing hosting environment. I will prioritize proven off-the-shelf solutions where they reduce cost and maintenance, while building custom functionality where it is unique to your business. Development can be delivered in the proposed phases with proper testing and documentation. I have 11+ years of experience in software development, CRM systems, API integrations, automation, and building scalable web applications. I WILL PROVIDE 2 YEAR FREE ONGOING SUPPORT AND COMPLETE SOURCE CODE. Thanks, Christina
$3,000 CAD in 3 days
5.3
5.3

As a seasoned Senior Full-Stack Engineer with over a decade in the field, my expertise aligns perfectly with the scope of your project. I have an impressive track record of successfully developing and enhancing complex web applications and CRMs, ensuring efficient automation and tailored integrations for specific business requirements. With my proficiency in various front-end (React.js, Vue.js) and backend technologies (PHP, Node.js) as well as extensive API development experience, I can guarantee a seamless integration and strong performance. One of my core strengths lies in architecting clean code that is scalable and maintainable while ensuring high-security standards - a vital aspect for any CRM development. Moreover, I have comprehensive knowledge of building robust data management systems like ERPs and CRMs which will be pivotal in populating your CRM with valuable client data encompassing current provider, media links, HQ location. Furthermore, I understand the criticality of minimizing custom development cost without compromising on unique business functionalities. Through careful analysis I can determine where off-the-shelf solutions can be leveraged such as calendar integration (Google/Outlook API), Zoho CRM integration (Zoho Flow/Zapier), Payment processing (Stripe/QuickBooks). This approach will streamline your operations and optimize your CRM investment.
$3,000 CAD in 7 days
5.0
5.0

Hi, I understand the goal: extend your existing CRM without rebuilding things that reliable third-party tools can already handle. I’d first review the current architecture and requirements, then recommend Build vs Buy feature-by-feature, keeping the custom work focused on your quoting, workflows, portal, and business-specific automation. I have experience with CRM integrations, REST APIs, dashboards, payment/third-party integrations, and workflow automation. I’d keep the existing authentication and hosting, document all new APIs, and deliver the project in the proposed phases. Estimated timeline: 16–24 weeks depending on the existing CRM and final scope. I can provide a detailed phased cost after the discovery/architecture review. Earliest start: immediately.
$11,500 CAD in 7 days
4.5
4.5

Hi, I can help turn your existing CRM into a more capable platform without rebuilding what already works. The goal here is clear: add the right custom features, integrate proven tools where they fit, and keep development cost under control. I’ve worked on CRM and workflow enhancements that involved lead routing, dashboards, API integrations, portals, and automation across sales and operations. For this project, I’d start by reviewing your current CRM, mapping each requirement to a build-vs-buy decision, then designing the REST APIs and data model around your existing auth and hosting. From there, I’d phase the work so core CRM changes, quoting, customer portal, and integrations are delivered in a controlled way with documentation throughout. If you’d like, I can outline the first phase and the best stack after reviewing your current system. Best regards, Gabriel
$3,000 CAD in 20 days
4.2
4.2

I've built CRM extensions with multi-project client records, automated lead routing, and real-time dashboards using Django REST, PostgreSQL, and React, so this is right in my wheelhouse. I'll extend your existing stack with Django REST endpoints for client/project management, Celery for lead assignment, and a React frontend for sorting/filtering; integrate Zoho via API for CRM sync, Stripe for payments, and Procore via webhooks for installation tracking; implement measurement API sync, sample database via Django models, and CSV bulk upload with pandas validation. API-first design, existing auth, zero downtime deployment. I can start immediately. Thanks, Andrii.
$11,500 CAD in 30 days
3.9
3.9

Hello! Based on your comprehensive project scope and my extensive experience in customizing and enhancing CRM platforms, I am confident in delivering a tailored solution aligning with your goals. Over the last several years, I’ve specialized in integrating features like client & project management, automation, dashboards, and API-driven tools into existing CRMs, minimizing costs while maximizing functionality. I understand your need to balance custom development and off-the-shelf solutions to reduce expenses and increase efficiency. My approach will involve evaluating your existing CRM’s architecture to recommend optimal integrations such as Zoho CRM, Procore, and measurement APIs, alongside custom modules where necessary. Technically, I will begin with a requirements analysis, followed by designing API-oriented features for seamless data flow, automation triggers, and user interfaces. I will ensure all features are compliant with standard security practices and are well documented. Thanks!
$12,765 CAD in 10 days
0.0
0.0

Hi, I can help upgrade your existing CRM by first reviewing the current architecture and requirements, then identifying which features should be custom-built versus handled through reliable third-party integrations. I can develop the core client/project management, lead workflows, dashboards, quotation/invoice automation, customer portal, integrations, calling features, and CSV import with an API-first approach and full documentation. I’d recommend starting with a discovery phase to understand the existing tech stack and CRM architecture before finalizing the technology, cost, and phased implementation plan. I can then provide a clear build-vs-buy recommendation and milestone-based estimate for each phase. Can you provide access to the existing CRM codebase/architecture and requirements document so I can assess the current system and propose the most cost-effective approach?
$11,500 CAD in 3 days
0.0
0.0

Hi, We are available to take this on and get your CRM features built and integrated perfectly. The main challenge with expanding existing CRM platforms is usually balancing custom development with off-the-shelf tools for lead management, quotation automation, and client portals. Are you planning to build the custom client hub and quotation workflows directly into your existing architecture, and do you want us to handle the API-first design for features like measurement and construction integrations? We recently built a similar custom CRM expansion for a business that needed automated lead assignment, quotation conversion, and customer portal integration. We used a clean API-first approach to hook into their existing platform, implementing custom modules for client records, measurement integrations, and real-time dashboards while leveraging off-the-shelf solutions where appropriate. Our work streamlined their sales pipeline and made the whole operational workflow way faster for their team. We are eager to discuss the project further. Reach out to initiate a conversation! Best regards, Quantum Code Solutions
$11,500 CAD in 7 days
0.0
0.0

Hello, I am a Full Stack Software Engineer with extensive experience in CRM enhancement and feature integration. I have successfully completed similar projects that required a mix of custom development and integration of off-the-shelf solutions, ensuring cost efficiency while meeting unique business requirements. My expertise in backend development, API design, and automation workflows positions me to effectively add the desired features to your existing CRM platform. I am adept with various tech stacks and can provide a detailed evaluation of build versus buy options to ensure optimal solutions for your needs. I am committed to delivering a high-quality product within your specified timeline. Thanks!
$4,700 CAD in 7 days
0.0
0.0

Hi Mate , Good afternoon! I am an expert mobile engineer with skills including Automation, Software Development, Database Management and CRM. Please contact me to discuss more regarding this project. Always happy to hear from you
$12,765 CAD in 3 days
0.0
0.0

Hello, I can begin with a discovery audit of the existing CRM before choosing what to build or integrate. The main goal is extending your CRM while minimizing custom development through practical build-vs-buy decisions is key. On similar work, I’ve handled systems where CRM workflows, REST APIs, automation, dashboards, payments, external integrations, and customer portals needed to work as one maintainable platform. I’d preserve the existing stack and authentication, then evaluate Google/Outlook, Zoho CRM, Stripe/QuickBooks, Procore/Buildertrend, and reporting tools against custom development for each requirement. I’d follow your phased approach, prioritizing client/project management, lead workflows, assignment rules, notifications, and APIs before quoting and operations. Cost and final stack should be confirmed after discovery rather than guessed without seeing the current CRM. I’m determined to win this project and confident I can deliver high-quality results within the planned phases. Best regards.
$3,000 CAD in 15 days
0.0
0.0

Hi, I’ve built and enhanced custom CRMs for B2B teams, focusing on API-first feature integration, workflow accuracy, and measurable ROI. This upgrade adds single-client/multi-project management, lead assignment with real-time notifications, a detailed status workflow, and safe deletion with standardized metadata. I’ll implement the daily overview dashboard with Today/Week/Month ranges plus CSV/PDF export, and automate quotations/invoices by wiring sample + measurement data, Zoho CRM sync, and pipeline logic for Supply/Install variants. For operations, I’ll connect Procore/Buildertrend-style installation updates, deliver a secure customer portal, and support web forms, kiosk ingestion, calling logs, and CSV bulk upload with column mapping. Build-vs-buy will minimize custom code while keeping REST APIs documented. Best, Razmik
$12,765 CAD in 15 days
0.0
0.0

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