Arena_digital_simulation -- 3 - 15/09/2018 11:08 EDT

1:Customers arriving at a bank follow an exponential distribution with a mean of 2.5 min, i.e.,

EXPO(2.5). The bank operates from 10am to 4pm every day. There are three types of services: ...

2:For the same bank above, suppose now customers will now arrive following EXPO(1.1), without

any change would the bank be able to handle the increased business without excessive customer

waiting? How many cashiers would the bank need now to serve the increased customers without

the queue getting longer and longer? You will need to change the model and re-run the

simulation. Again, make five runs and use the average for your conclusion.

3Manual simulation. In this exercise, you are asked to perform a manual simulation of a Bank

Teller System with one teller and six customers coming in for service and wait in a single queue.

The Time of Arrival (Minutes) and Service Time (Minutes) of the customers are given below.

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