Social Media Message Reply Assistant

I need reliable help keeping up with the direct messages that land in my social-media “freelance” channel each day. All replies will be sent right there on the platform—no email or WhatsApp work—so you should feel at home navigating a standard social inbox. Most conversations come from potential customers or business partners, so I expect a friendly yet business-ready tone, accurate information, and quick turnaround. I’ll give you a short FAQ and brand-voice sheet; anything outside those guidelines can simply be tagged for me to follow up. Deliverables • Real-time monitoring and response during the agreed shift (Jakarta time preferred) • Clear, grammatically correct replies in Bahasa Indonesia; occasional English is a plus • End-of-day recap highlighting any issues I need to address Acceptance Criteria • Average first-response time under 10 minutes while you’re on duty • 100 % adherence to the provided templates or approved variations • No unanswered messages left pending at shift’s end If you’re organised, type fast, and enjoy talking to people online, I’m looking forward to working with you.

Project ID: 40277548