
Suljettu
Julkaistu
I’m looking for a friendly, genuinely empathetic customer-support professional who can represent our brand across every touchpoint our customers use. You’ll be the first human our visitors meet on: • Live chat embedded on our website • Facebook and Instagram—both public comments and private messages • Our shared email inbox Day to day, you’ll juggle several conversations at once, quickly grasp what each customer needs, and reply in clear, upbeat language that turns issues into positive experiences. On social media, you’ll respond to comments and handle direct messages; no content creation is required—just timely, thoughtful engagement that shows we’re listening. I’ll provide product knowledge, tone guidelines, and access to the chat and social tools we use (e.g., Intercom, Zendesk, or similar). You’ll log each interaction, flag anything urgent, and keep me posted with concise daily summaries so we can spot trends early. If you thrive on helping people, keep cool under pressure, and write crisp, error-free English, I’d love to hear how you can make our customers feel truly supported.
Projektin tunnus (ID): 40190664
24 ehdotukset
Etäprojekti
Aktiivinen 10 päivää sitten
Aseta budjettisi ja aikataulu
Saa maksu työstäsi
Kuvaile ehdotustasi
Rekisteröinti ja töihin tarjoaminen on ilmaista
24 freelancerit tarjoavat keskimäärin ₹262 INR/tunti tätä projektia

Hi, I’m a friendly, genuine and empathetic virtual assistant you required to keep your brand by ensuring a good customer service. I have a good knowledge of zendesk, Freshdesk, Gorgias and intercom CRMs for customers interaction. If you need a reliable customer support person , I’m your go to! Best regards, Kike
₹300 INR 40 päivässä
3,8
3,8

Hello, Good Morning. I hope you are doing great, I am a customer-support professional with a strong focus on empathy, clear communication, and turning challenges into positive experiences. I have experience handling live chat, social media messages, and shared inboxes, ensuring every customer feels heard and supported. I am skilled at juggling multiple conversations simultaneously, following brand tone guidelines, and logging interactions accurately for seamless team communication. I thrive under pressure, respond quickly, and maintain a friendly, professional approach in every interaction. I am confident I can represent your brand with care and consistency across all customer touchpoints. With regards, Syed Gohar Nadeem
₹250 INR 40 päivässä
0,0
0,0

I have hands-on experience handling live chat, social media DMs/comments, and shared email inboxes with a calm, empathetic, and brand-aligned tone. I’m comfortable multitasking across tools like Intercom/Zendesk, logging interactions, escalating urgent issues, and sharing clear daily summaries. I can start immediately, work reliably at ₹250/hour, and help turn every customer interaction into a positive experience.
₹100 INR 45 päivässä
0,0
0,0

I’m a multilingual customer service professional with over 10 years of experience across live chat, email, and social media. Fluent in English, French, and Arabic, I communicate effectively with diverse customers and resolve issues quickly. I’m experienced with tools like Zendesk and Intercom, strong at multitasking, and committed to delivering reliable, customer-focused support.
₹300 INR 40 päivässä
0,0
0,0

I am a reliable and customer-focused professional with strong communication skills and a calm, solution-oriented approach. I understand how important it is to provide timely, polite, and effective support across multiple channels such as chat, email, and phone.
₹250 INR 28 päivässä
0,0
0,0

Good Day To You, I am interested in this role because it aligns well with my skills and work style. I am a reliable and detail-oriented professional with experience in customer service, and virtual assistance. I am skilled in handling tasks such as email management, scheduling, research, and client communication. I work well independently, follow instructions carefully, and meet deadlines consistently. I communicate clearly, adapt quickly to new tools, and value professionalism and confidentiality. I am available to start immediately and would be glad to support your project effectively. Thank you for your consideration.
₹300 INR 48 päivässä
0,0
0,0

Hi I’m excited to apply for your Multi-Channel Customer Support project. I’m a patient and empathetic communicator who enjoys helping people and ensuring they have a positive experience with a brand. Here’s how I can help you: Respond to live chat, emails, and social media messages promptly and professionally. Handle multiple conversations at once while keeping replies clear, friendly, and helpful. Log interactions, flag urgent issues, and provide concise daily summaries for trends tracking. Follow your product knowledge and tone guidelines to maintain consistency. I’m eager to learn and can quickly adapt to tools like Zendesk or Intercom if needed. My goal is to make your customers feel heard and supported at every touchpoint. I would love to discuss how I can contribute to your team and provide the support your customers deserve. Hourly Rate: ₹150 per hour (flexible based on workload) Looking forward to your reply! Best regards, Golok
₹100 INR 40 päivässä
0,0
0,0

Hello, I am a friendly, reliable, and genuinely empathetic customer support professional with experience handling live chat, email inboxes, and social media messages. I am comfortable managing multiple conversations at once while keeping responses clear, calm, and professional. I have experience with customer service via WhatsApp, email handling, and organized follow-ups, and I can quickly adapt to tools like Intercom or Zendesk. I pay close attention to tone, urgency, and detail, and I always aim to turn issues into positive customer experiences. I am organized, consistent, and able to provide concise daily summaries so you can stay informed. I would be happy to represent your brand as the first human point of contact for your customers. Thank you for your time, Giovanni
₹250 INR 40 päivässä
0,0
0,0

I am able to help customers in a professional and timely manner. engaging on all needed platforms and resolving issue for customer base
₹250 INR 40 päivässä
0,0
0,0

I believe I am a good fit for this customer service role because I have strong communication skills in both Hindi and basic English, and I am comfortable handling customer queries over calls. I have experience in dealing with people professionally, solving problems patiently, and following up on leads or requests efficiently. I am also highly motivated to work from home, learn quickly, and ensure customer satisfaction, which I understand is very important for this role.
₹250 INR 40 päivässä
0,0
0,0

Hello, my name is Kshitij. I have 2 years of experience in customer support, where I handled customer queries, resolved complaints, and maintained a high satisfaction rate. I’m good at communication, problem-solving, and staying calm under pressure. I’m looking for an opportunity where I can use my experience to support customers effectively and contribute to the team.
₹400 INR 40 päivässä
0,0
0,0

Hello, I have carefully read your job description and I really like the customer-first approach you described. I would love to represent your brand as a friendly, empathetic, and reliable customer-support professional. I am comfortable handling multiple conversations at once across live website chat, Facebook and Instagram comments and direct messages, and shared email inboxes. I focus on understanding customer needs quickly and responding in clear, positive, and professional English. I can confidently: Handle live chat support with a calm and friendly tone Respond to social media comments and private messages Manage customer emails efficiently Log each interaction accurately and flag urgent issues Share concise daily summaries to help identify trends I adapt easily to brand tone guidelines and customer-support tools such as Intercom, Zendesk, or similar platforms. I stay calm under pressure and genuinely enjoy helping customers feel heard and supported. I am ready to start immediately and would be happy to discuss this role further. Thank you for your time and consideration. Kind regards, Sana
₹250 INR 40 päivässä
0,0
0,0

Hello, I’m Anupama with 22+ years of experience in customer service, sales support, client relationship management, and administrative assistance. I’ve handled lead conversion, CRM updates, client follow-ups, documentation, and day-to-day virtual support across education, hospitality, and corporate sectors. I’m reliable, detail-oriented, and focused on delivering smooth client experiences and timely results. I’d be happy to support your project and help your business run more efficiently. Looking forward to connecting! Anupama
₹250 INR 40 päivässä
0,0
0,0

Hi, I am writing to express my enthusiastic interest in the Customer Support Professional position. With a strong background in administrative management and a track record of handling daily client communications at a local level, I am confident in my ability to deliver the high-quality support your customers deserve.
₹100 INR 40 päivässä
0,0
0,0

I’m the best candidate because my T2 experience allows me to handle complex tasks, escalations, and problem-solving independently. As a VA, I’m organized, reliable, and proactive, with strong communication skills and the ability to adapt quickly to new tools and workflows. I focus on accuracy, efficiency, and adding real value to the project.
₹350 INR 40 päivässä
0,0
0,0

TENTANG SAYA Pribadi yang jujur, komunikatif, dan memiliki etos kerja tinggi. Saya memiliki kesabaran yang baik dalam menghadapi orang lain dan mampu belajar dengan cepat dalam lingkungan baru. Fokus utama saya adalah memberikan bantuan yang ramah dan solutif kepada orang lain agar setiap kendala dapat terselesaikan dengan baik. KEAHLIAN UTAMA Komunikasi: Mampu berbicara dengan sopan, jelas, dan mudah dimengerti. Sikap Positif: Memiliki kesabaran tinggi dan tetap tenang di bawah tekanan. Teknis: Mengoperasikan WhatsApp,dan pencatatan data sederhana. Kepribadian: Disiplin waktu, jujur, dan bertanggung jawab atas tugas yang diberikan.
₹250 INR 33 päivässä
0,0
0,0

I am a dedicated and results-oriented Customer Support professional with proven experience in handling customers across multiple communication channels including phone, email, live chat, and social media platforms. With hands-on experience as a Customer Care Executive (2010–2012) and an MBA in Human Resources, I bring a strong combination of communication skills, emotional intelligence, and structured problem-solving to every interaction. I specialize in delivering clear, empathetic, and solution-focused support, ensuring customer satisfaction while maintaining brand reputation and service quality. My background in HR helps me understand customer psychology, conflict resolution, and professional communication, enabling me to manage difficult situations calmly and effectively. What I Do Best: Handle inbound and outbound customer queries professionally Provide support via calls, emails, live chat, and messaging platforms Resolve complaints, escalations, and service issues efficiently Maintain accurate records, tickets, and customer documentation Follow SOPs, scripts, and quality standards consistently Coordinate with internal teams for faster resolution Deliver a positive customer experience with every interaction
₹250 INR 25 päivässä
0,0
0,0

With over 5 years of experience managing data entry teams globally, including Africa and the Pacific, I understand the importance of timely and accurate communication to ensure a seamless customer experience. As a customer support professional, my priority has always been providing helpful and prompt assistance while maintaining a friendly and empathetic tone. What sets me apart for this role is my ability to work under pressure. I have experience working in a startup and understand how important it is to make customers feel supported. I am a fast learner, show me one thing ones and I will grab it. Given the multi-channel nature of this role, I'm confident in my ability to navigate various platforms efficiently.
₹300 INR 40 päivässä
0,0
0,0

I’m a friendly and reliable chat support specialist with over 4 years of experience helping customers through live chat and messaging platforms. I’m patient, quick to respond, and great at solving problems while keeping conversations positive and professional. I communicate clearly, adapt fast, and always focus on giving customers a great experience.
₹250 INR 40 päivässä
0,0
0,0

I’m patient, empathetic, and calm under pressure. I write clear, error-free responses and genuinely enjoy helping people feel heard and supported. I follow guidelines carefully, keep conversations organized, and communicate updates consistently.
₹250 INR 40 päivässä
0,0
0,0

Ranaghat, India
Liittynyt tammik. 28, 2026
₹500000-1000000 INR
₹1500-12500 INR
$15-25 USD/ tunnissa
₹600-1500 INR
$30-250 USD
€30-250 EUR
€30-250 EUR
$10-30 USD
$15-25 USD/ tunnissa
₹1500-12500 INR
£18-36 GBP/ tunnissa
$15-25 USD/ tunnissa
$10-30 USD
$250-750 USD
$250-750 USD
$2-8 USD/ tunnissa
$15-25 USD/ tunnissa
$190 USD
$10-30 USD
₹1500-12500 INR