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We are looking for 2 reliable remote callers to handle personal-injury intake calls for our Texas campaign. We provide fresh prospect data with the client's name, phone number, vehicle details, and exact accident date/time. Your job is to call, qualify the prospect, and live-transfer qualified, ready-to-move-forward clients to our intake attorneys. Requirements: * Fluent English and Spanish * Excellent communication and phone skills * Experience with personal injury intake, legal intake, or paralegal work preferred * Vicidial experience is a strong plus * Able to follow a script while building genuine rapport * Confident handling questions and objections * Reliable internet and a good headset Schedule: 8 AM - 12 PM Central Time We are also open to part-time paralegals with personal-injury experience who are comfortable handling phone intake. Daily expectations include meeting an agreed transfer target and providing a Vicidial report showing total calls, qualified leads, and transfers. Training and ramp-up time will be provided. We are looking for reliable people interested in an ongoing position. When applying, please include your experience with personal injury/legal intake, Vicidial experience, English/Spanish fluency, and your availability for the Texas morning shift.
Project ID: 40696781
6 proposals
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Active 1 min ago
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6 freelancers are bidding on average $28 USD/hour for this job

With more than a decade of experience under my belt, I am confident that I am the bilingual communication expert you need in your team. I check all the boxes - fluent in English and Spanish, a master at conveying thoughts effectively through phone calls, and very well-versed with paralegal work. My previous stint as a paralegal has sharpened my legal intake skills, giving me an edge to truly understand the clients' needs when handling personal-injury cases. In addition to my language skills and legal knowledge, what truly makes me a winning candidate is my unwavering dependability. Meeting targets and providing precise reports is not just an inaccurate checkbox for me, but rather part of my professional DNA. Furthermore, with a track record of delivering quality, AI-free content on tight deadlines, your project would be in highly-capable hands. Lastly, but importantly, I am more than just someone who ticks boxes. I bring value to my projects by building genuine rapport with clients while following the script. This allows clients to feel comfortable sharing their experiences and enables me to offer personalized solutions. I can confidently handle tough questions and objections while maintaining a respectful demeanor. Choose me for impeccable customer service that speaks fluently in both English and Spanish
$25 USD in 40 days
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?IF YOU'RE NOT HAPPY, YOU DON'T PAY.? Recently, I helped a client streamline their intake process, resulting in a significant boost in qualified leads. I can support your Texas campaign by managing personal injury intake calls and ensuring smooth live transfers to your attorneys. I understand the need for fluent English and Spanish communication, excellent rapport-building, and the ability to follow a script while confidently handling objections. I have extensive experience outside of freelancer, but I am new to Freelancer. My skills in legal intake and familiarity with Vicidial will ensure I meet your transfer targets and deliver detailed reports. Regards, MORNE.
$25 USD in 14 days
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I am a perfect fit for your project. I can handle your bilingual Texas personal injury intake calls, qualify prospects via Vicidial, and live-transfer ready clients during your 8 AM - 12 PM CT shift. I bring fluent English and Spanish communication skills, legal intake experience, and reliable daily reporting. While I am new to Freelancer, I have strong experience and have delivered similar solutions outside the platform. I offer a free consultation to review your intake script and align on your daily transfer targets. I would love to chat more about your project! Regards, Sonny Dube
$38 USD in 7 days
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I am a legal professional with extensive experience in legal operations, case coordination, and claimant intake. My background includes managing claimant intake processes and dispute documentation for U.S.-based legal matters at Mattsenkumar, alongside overseeing remote legal workflows, task allocation, and stakeholder communications at AndWeSupport. Legal Intake Experience: Skilled in handling sensitive claimant intake processes and large-scale dispute documentation for U.S. legal campaigns. Remote Legal Operations: Experienced in managing end-to-end administrative workflows, case tracking, and professional stakeholder communication. Availability: Fully available for the Texas morning shift (8 AM - 12 PM Central Time).I am reliable, detail-oriented, and ready to assist your team.
$30 USD in 40 days
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Hi, I’m interested in this remote calling position. I have strong customer support and communication experience and can follow scripts, qualify leads, handle objections, and maintain accurate call reports. I’m reliable, available for the required shift, and ready to start after training.
$25 USD in 40 days
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Kollam, India
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Member since Jun 29, 2012
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