
Closed
Posted
I need an automated chat flow built for our WhatsApp sales channel. The goal is to guide prospects from first hello through to purchase, answering common pre-sale questions and capturing qualified leads without human intervention. Key points • Platform: WhatsApp (Business API or a reliable third-party gateway—whatever you recommend). • Purpose: Sales-driven conversations that nurture interest, showcase offers, and push to checkout or live agent when required. • Flexibility: While my priority is converting prospects, the flow should be modular so we can later add product info, order tracking, or follow-up messages. Deliverables 1. Conversation map outlining each step, fallback, and hand-off trigger. 2. Fully configured chatbot deployed to our WhatsApp number, tested end-to-end. 3. Simple dashboard or Google Sheet log of captured leads and key metrics. 4. Clear handover documentation so my team can tweak copy or add branches later. Please mention which frameworks or tools you intend to use (e.g., Twilio, 360dialog, WhatsApp Cloud API, Dialogflow) and any similar sales bots you’ve launched. A smooth, sales-focused flow and clean hand-off to our reps will be the main success criteria.
Project ID: 40704768
121 proposals
Remote project
Active 4 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
121 freelancers are bidding on average $19 USD/hour for this job

Hello, I am Dr. Rajesh Rolen, PhD in Computer Science & Engineering, with experience of over 20+ years in Android, API Integration, Mobile App Development, PHP, Software Architecture As a preferred freelancer in the top 1%, I have done 400+ projects here on freelancer.com, I have 4.9 ratings out of 5 on average, which showcases my quality of work and timely delivery. Key Highlights: - Free Hosting Support on the Cloud or any desired platform. - Free 3 months of post-delivery support to ensure that our client doesn’t face any challenges after the launch of the project. - Free Dedicated tester on projects to ensure quality delivery, so clients don’t need to act as a tester. - 10+ Years experience UI/UX team to ensure intuitive UI. Portfolio: https://www.freelancer.com/u/Microlent Please open the chat and send me a message, so we can have a more detailed discussion about the project to give you the project timeline and cost. Thank you for considering my services. I look forward to engaging in a productive conversation and understanding how I can be of assistance in bringing your project to life. Regards Rajesh Rolen
$15 USD in 40 days
9.6
9.6

Hello, We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in PHP, Mobile App Development, Android, Customer Support, Software Architecture, Lead Generation, API Integration, Chatbot Development and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
$25 USD in 5 days
8.9
8.9

Hello, You need the sales conversation to feel human, but the real pressure is keeping it smooth enough to convert without losing qualified leads. I can build that flow end-to-end. I’ve worked with WhatsApp, API integrations, dashboards, and automation flows, so I can map the full conversation, set up the chatbot, and log every lead cleanly for your team. I’d typically use WhatsApp Cloud API or 360dialog with Twilio where needed, plus a simple Google Sheets or lightweight dashboard layer for lead capture and metrics. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. If you’d like, I can also structure fallback paths for live-agent handoff, product questions, and follow-up branches so the bot stays modular as you expand it. Do you already have access to a WhatsApp Business API number, or should I plan the setup from scratch with Twilio/360dialog? Looking forward to your reply so we can finalize the exact plan. Best regards, Asad
$15 USD in 14 days
8.2
8.2

⭐⭐⭐⭐⭐ Build an Automated Chat Flow for Your WhatsApp Sales Channel ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project requirements and I see you are looking for an automated chat flow for your WhatsApp sales channel. You have no need to look any further; Zohaib is here to help you! My team has successfully completed 50+ similar projects for automated chat solutions. I will create a seamless chat flow that guides prospects from their first hello to purchase, answering common questions and capturing leads effectively. ➡️ Why Me? I can easily build your automated chat flow as I have 5 years of experience in chatbot development, specializing in sales-driven conversations. My expertise includes using platforms like Twilio, Dialogflow, and WhatsApp Business API. Not only this, but I also have a strong grip on integrating APIs and designing user-friendly interfaces. ➡️ Let's have a quick chat to discuss your project in detail and let me show you samples of my previous work. Looking forward to discussing this with you in chat. ➡️ Skills & Experience: ✅ Chatbot Development ✅ WhatsApp Business API ✅ Twilio Integration ✅ Dialogflow Setup ✅ Lead Capture Automation ✅ Sales Flow Design ✅ User Experience Design ✅ API Integration ✅ Conversation Mapping ✅ Data Logging ✅ Testing and Debugging ✅ Documentation Waiting for your response! Best Regards, Zohaib
$17 USD in 40 days
8.0
8.0

Hi, I can build and deploy a conversion-focused WhatsApp chatbot that takes prospects from greeting → qualification → offer → checkout or live-agent handoff. I’d recommend **WhatsApp Cloud API + Laravel/Node.js backend**, with webhook-driven flows and Google Sheets/CRM logging. The flow will be modular, easy to update, and ready for future product, order-tracking, and follow-up features. I’ll deliver the conversation map, fully tested deployment, lead/metrics tracking, fallback logic, and handover documentation. I’ve worked on automated sales and support workflows with API integrations and can structure this around your exact sales process. My priority will be **smooth conversations, qualified leads, and higher conversions**.
$23 USD in 40 days
7.6
7.6

Hi there! I can build a sales-focused WhatsApp chatbot flow that guides prospects from their first message through qualification, checkout, or hand-off to a live agent. I have 13+ years of PHP/JavaScript experience with strong experience in REST APIs, MySQL, MongoDB, web applications, and third-party API integrations. I can build the integration using the WhatsApp Cloud API or Twilio, depending on your requirements and budget. I can provide: * Complete conversation map with fallbacks and hand-off triggers * Automated sales and lead-qualification flow * WhatsApp API integration and end-to-end testing * Lead capture with Google Sheet/dashboard integration * Modular structure for future product/order/tracking flows * Clear documentation for your team I will focus on a simple, reliable, conversion-oriented user experience. 40 hours weekly I am available for work. Please message me for more discussion about your project. Thanks, Sachin.
$20 USD in 40 days
7.5
7.5

Your WhatsApp funnel will leak leads if the handoff logic between bot and human agent isn't rock-solid. Most implementations fail because they either trap users in endless loops or escalate too early, wasting rep time on unqualified traffic. Quick questions - are you planning to integrate payment collection directly in WhatsApp, or will the bot redirect to an external checkout? And what's your expected message volume per day so I can size the API tier correctly? Here is the architectural approach: - WHATSAPP BUSINESS API: I'll deploy via WhatsApp Cloud API with webhook listeners in PHP to handle real-time message routing and session state management without third-party markup costs. - CHATBOT DEVELOPMENT: Build a decision-tree engine with intent classification that scores lead quality based on response patterns and triggers human escalation only when purchase intent crosses your threshold. - API INTEGRATION: Connect your CRM or Google Sheets via REST endpoints so every captured lead writes instantly with UTM source, conversation transcript, and qualification score for your sales team's follow-up. I've built similar conversational funnels for two e-commerce clients that converted 22% of cold WhatsApp traffic into qualified sales calls. Let's schedule a 20-minute call to map your exact conversation branches and fallback scenarios before we wire anything up.
$18 USD in 30 days
6.8
6.8

Hello, Understanding your need for an automated chat flow on WhatsApp to drive sales, I propose a structured approach to develop a dynamic conversation map guiding prospects seamlessly towards purchase. The focus will be on nurturing interest, showcasing offers, and facilitating a smooth transition to checkout or live agent assistance when necessary. With expertise in PHP, Mobile App Development, Android, and Software Architecture, I am well-equipped to create a modular chatbot solution tailored to your sales objectives. My portfolio includes successful projects in lead generation and API integration, ensuring a reliable execution aligned with your business goals. For this project, I plan to utilize tools like Twilio or WhatsApp Cloud API for seamless integration and efficient lead capture. I have experience in launching similar sales bots with a strong emphasis on user engagement and conversion. Could you share more details on your team's preferred communication style and specific metrics for tracking success? Let's discuss further to finalize the scope and ensure a successful implementation. Best regards, Muhammad Anas Khan
$25 USD in 40 days
5.8
5.8

Hi there! I'm an experienced mobile developer specializing in iOS and Android app development. I have extensive experience building native and cross-platform applications using React Native, Flutter, Swift, Kotlin, and other modern frameworks. I can help you build a high-quality mobile app that meets your requirements and delivers an excellent user experience. I'm well-versed in app architecture, UI/UX best practices, API integration, and app store deployment. Let's discuss your project requirements and I'll provide a detailed proposal tailored to your needs. Looking forward to working with you!
$15 USD in 2 days
5.8
5.8

Hi, I can build a sales-focused WhatsApp chatbot that guides prospects from the first message through qualification and checkout, with a smooth handoff to a live agent whenever needed. I’d recommend the WhatsApp Cloud API or 360dialog depending on your current setup, with a lightweight backend to manage the conversation logic and lead capture. I’ll create the conversation map, configure and test the complete flow, set up a simple lead/metrics dashboard or Google Sheet, and provide clear documentation so your team can easily update messages and add new branches later. I’ve worked with automated customer and sales flows and will keep the experience natural, modular, and focused on conversion.
$15 USD in 40 days
6.0
6.0

Hi, I see you're looking to automate your WhatsApp sales chat to efficiently guide prospects from initial contact through to purchase. With my expertise in PHP and API Integration, I can build a robust automated chat flow that not only answers common pre-sale questions but also captures qualified leads seamlessly. By leveraging the WhatsApp Business API or a reliable third-party gateway, I will ensure the conversations are sales-driven and effectively nurture interest while showcasing your offers. Could you share more about the specific pre-sale questions you typically encounter? This will help tailor the chat flow to meet your exact needs.
$15 USD in 7 days
5.8
5.8

Hi, The tricky part is a clean hand-off from bot to your reps without dropping the thread; I'd build it in Node on the WhatsApp Cloud API, that's my main work. Lets get in contact first.
$15 USD in 7 days
5.4
5.4

Hi, I’ll build a WhatsApp sales flow that qualifies prospects, answers pre-sale questions, and hands off hot leads to your reps, including a conversation map, a deployed chatbot, and a lead log in Google Sheets or a simple dashboard. The main technical concern here is keeping the experience smooth while avoiding dead ends and brittle branching, so I’ll design modular fallback paths and live-agent triggers from the start. I’ve built similar conversational automations using WhatsApp Cloud API, Twilio/360dialog, and Dialogflow-style intent routing for lead capture and qualification. For your project, I’d begin by mapping the sales journey and hand-off rules, then implement, test end-to-end, and document everything for easy edits later. Which CRM or sheet fields should we capture for a qualified lead? Best regards, NexLoom
$15 USD in 40 days
5.3
5.3

I understand you're looking to build a sophisticated WhatsApp sales automation to guide prospects from initial contact to purchase. I recently implemented a similar automated flow for a SaaS client, which resulted in a 25% increase in qualified leads and a 15% reduction in customer service inquiries by proactively addressing FAQs and segmenting users based on their interaction. My approach will involve leveraging the WhatsApp Business API, or a robust third-party gateway like Twilio, to ensure reliable messaging and integration capabilities. We'll design a modular conversational flow using a rule-based system or a simple NLP engine, mapping out decision trees for common pre-sale questions, offer presentation, and lead qualification. This will include clear points for handoff to live agents for complex queries or direct purchase initiation, ensuring a seamless user experience. To best tailor this solution, could you elaborate on the primary types of pre-sale questions your prospects typically ask? Also, what are your current systems for order management or CRM that this automation might need to integrate with? I'm confident we can build a highly effective and scalable solution for your WhatsApp sales channel.
$25 USD in 7 days
5.0
5.0

Hi there, Your WhatsApp sales channel needs a modular automation flow that qualifies leads, answers pre-sale questions, and hands off cleanly when a live agent is needed. I have strong hands-on experience with Software Architecture, Automation, API Integration and have solved similar problems involving customer-facing chat workflows and lead capture automation. My approach would be to: * Review the existing code, architecture, logs, or current implementation. * Identify the root cause and determine what can be reused versus what needs to be changed. * Implement a clean, maintainable solution using PHP, WhatsApp Cloud API, Twilio, and Dialogflow. * Test edge cases, reliability, performance, security, and integration behavior. * Deploy or integrate the fix without disrupting the existing system. A key technical point is designing the bot state machine so fallback paths, qualification rules, and agent hand-off stay reliable as you add product, tracking, or follow-up branches. I prefer fixing the actual root cause rather than applying temporary patches, and I will keep the implementation simple, stable, and maintainable. I can start by reviewing your current setup and proceed with the most practical solution. Best regards, Ian
$20 USD in 34 days
4.9
4.9

Hi, With a diverse 10+ year background in various prestigious companies, I possess the rare blend of skills that make me an ideal fit for your WhatsApp Sales Chat Automation project. My expertise lies in crafting high-performance, low-latency systems for complex real-time workloads--making me well-suited to developing your required modular and sales-driven chatbot. Additionally, I have extensive experience with event-driven systems and NLP which will be essential when it comes to guiding prospects from initial contact through to purchase. Not only do I bring top-notch algorithmic skills and system design insights to the table, but my proficiency in Flutter, React Native, Swift, and Kotlin, will ensure that your chatbot is deployed seamlessly and maximally user-friendly. To make things even better, my Android app development knowledge will enable me to develop a simple dashboard or Google Sheet log of captured leads and key metrics--providing you with clear visibility into the bot's performance.
$15 USD in 40 days
4.9
4.9

Hi, Aashiq here from Cape Town, South Africa. This project instantly caught my eye, so I had to reach out. I see you’re looking for a seamless automated chat flow for WhatsApp that guides prospects from the initial greeting to purchase. It’s important to nurture interest and capture qualified leads effortlessly. I’ve successfully helped businesses boost sales through automated chat solutions using platforms like Twilio and Dialogflow. I’m confident I can design a flow that meets your objectives and showcases your offers effectively. Feel free to ask for examples of previous projects I've completed. Based on what you mentioned, here is how we would approach the project: - Map out the conversation flow, including fallback options and triggers. - Set up the chatbot on WhatsApp, ensuring it’s tested thoroughly. - Create a dashboard for lead tracking and key metrics. - Provide comprehensive documentation for your team to make future adjustments. You can count on clear communication throughout the process, ensuring a user-focused solution optimized for performance. Best Regards, Aashiq
$23 USD in 7 days
5.0
5.0

Hi, I am a Full Stack Developer with extensive experience in building automated chat flows and integrating messaging platforms like WhatsApp. I understand the importance of guiding prospects effectively through the sales process, and I can create a tailored chat automation solution that meets your needs. For your WhatsApp sales channel, I will: - Design a user-friendly automated chat flow that engages prospects and answers their queries. - Implement seamless integration with WhatsApp using APIs to ensure smooth communication. - Utilize PHP and Node.js for backend development, ensuring robust performance and reliability. - Focus on creating clean, maintainable code that can be easily updated in the future. My background in developing production-ready applications, along with my expertise in third-party integrations, positions me well to deliver a solution that enhances your sales efforts. I prioritize effective communication and timely delivery to ensure your project is a success. Best regards, Anil Prajapati
$25 USD in 15 days
4.5
4.5

Hello there, as I have gone through your requirement, I can build a sales focused WhatsApp chatbot that guides prospects from the first message through qualification, offers and checkout, with a clean handoff to your sales team when needed. I can use the WhatsApp Cloud API with Node.js, webhooks and a simple Google Sheets or dashboard integration for lead tracking. I can create the complete conversation map, fallback and handoff logic, configure and test the bot end to end, and provide documentation so your team can easily update messages and branches later. I have experience with WhatsApp API integrations, chat flows, webhooks, CRM integrations and business automation. Please share your WhatsApp setup and sales flow or FAQs so I can review the requirements and suggest the best approach. Thanks, Raghu.
$15 USD in 40 days
4.8
4.8

The risk is building a chat flow that feels robotic and misses opportunities to capture qualified leads, so the entire structure must anticipate user intent at each stage. I will build this using a combination of a PHP backend to manage state and logic, integrating with Twilio for WhatsApp Business API access which is the most direct route for this kind of automation, and also using a simple JSON structure to define the conversational tree, making it modular for future additions. The first piece I would build is the core qualification flow, mapping the path from initial greeting through to identifying purchase intent or needing a live agent, because getting that primary path right is essential before layering in secondary information or follow-ups. This will look like a clear sequence of questions and responses, with specific keywords triggering transitions. I am a Preferred Freelancer with a 5.0 rating over 10 reviews, delivered on time and on budget each time. What is your current process for handling sales inquiries that a chatbot cannot fully address, and what are the specific points where you see the most value in a live agent taking over from the automated flow? I need your preferred WhatsApp Business API number or the details of the third-party gateway you are currently using, and then I will send back the conversation map and a deployment timeline.
$25 USD in 7 days
4.2
4.2

Medan, Indonesia
Member since Sep 11, 2026
$30-250 USD
$30-250 USD
$250-750 USD
$15-25 USD / hour
₹600-1500 INR
£5-10 GBP / hour
₹1500-12500 INR
$30-250 USD
$15-25 USD / hour
€2-6 EUR / hour
₹1500-3000 INR
$250-750 USD
₹12500-37500 INR
$1500-3000 USD
₹100-400 INR / hour
$250-750 USD
$750-1500 USD
$10-30 USD
$15-25 USD / hour
£750-1500 GBP