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I need someone who can jump in and handle day-to-day replies on my WhatsApp account. The task is straightforward: read incoming messages, answer promptly and politely, and escalate anything you are unsure about back to me. Fluent written Indonesian is essential because virtually all conversations are in Bahasa. A friendly tone, good spelling, and the ability to keep replies concise will make you perfect for this role. You may work from anywhere as long as you can stay online during the agreed hours and respond within a few minutes of each new message. Please let me know: • The typical hours you are available (WIB) • Any past experience doing live chat or customer service • The device and internet connection you will rely on I will give a short script/FAQ to get you started. Once you’re comfortable, I expect you to personalise answers while staying on brand. Looking forward to working together!
Project ID: 40470277
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Active 7 days ago
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9 freelancers are bidding on average $17 USD/hour for this job

Hi, I’m interested in this role. I’m available during flexible WIB hours and can respond quickly to incoming messages. I have experience with customer support and admin-related communication, and I’m comfortable handling chats professionally while keeping a friendly tone. I’ll be working from my smartphone/laptop with a stable internet connection. I’m also comfortable following scripts/FAQs and adapting replies naturally to match your brand voice. Looking forward to hearing from you!
$15 USD in 40 days
3.5
3.5

Hello! I’m very interested in helping manage your WhatsApp chats. As a native Indonesian speaker, I’m confident communicating in Bahasa Indonesia with a friendly, polite, and professional tone while keeping replies clear and concise. I’m available daily during WIB hours and can stay online consistently to respond quickly to incoming messages. I understand the importance of fast response times and maintaining good communication with customers. I also have experience handling customer support, admin tasks, and online communication, so I’m comfortable replying to inquiries, following scripts/FAQs, and escalating important issues when needed. I’m able to adapt my responses naturally while still staying on brand. For work, I use a stable laptop and reliable internet connection to ensure smooth communication and availability throughout working hours. I’m easy to work with, responsive, and ready to start as soon as needed. Looking forward to hearing from you and hopefully working together!
$15 USD in 40 days
2.5
2.5

Hello, I’m interested in this position. I’m new to online customer support, but I have experience التعامل with customers directly and can communicate politely and clearly in Bahasa Indonesia. I’m available around 09.00–21.00 WIB and can respond quickly during working hours. I use a smartphone and stable WiFi connection for work. I’m familiar with WhatsApp and ready to follow the script and FAQ provided.
$15 USD in 40 days
0.0
0.0

I can help manage your WhatsApp conversations with fast, friendly, and professional responses while maintaining your brand tone. I’m comfortable handling live chat/customer support, following scripts and FAQs, and personalizing replies naturally when needed. I have a stable internet connection, reliable device access, and can stay online during agreed hours to ensure quick response times and smooth customer communication. Best regards! Malaika Asad
$15 USD in 40 days
0.0
0.0

Good afternoon, I am very interested in the WhatsApp Chat Assistant position you are offering. Based on the criteria you mentioned, I am confident I can handle incoming messages quickly, in a friendly, and professional manner, in line with your brand image. Here is information related to the points you asked about: Operating Hours (WIB): I am willing to adjust my work hours to the WIB time zone and can remain online consistently during agreed-upon working hours to ensure a response time of just a few minutes. (Please specify the time range you require, and I will adjust my schedule accordingly.) Work Experience: I have experience managing digital communications, text editing, and data analysis. This has equipped me with strong written communication skills, a good understanding of grammar, and a keen eye for crafting concise yet solution-oriented messages. I am accustomed to quickly learning FAQs or operational scripts and then adapting them into conversations that feel natural and personal. Device & Connection: I use a reliable Android mobile device (Reeder P13 Blue) and a stable primary Wi-Fi internet connection, complete with cellular data backup to ensure I stay online without interruption during work hours. My written language skills in casual yet polite Indonesian are one of my strengths. I am ready to learn the script/FAQ you provide and collaborate professionally.
$20 USD in 40 days
0.0
0.0

Hi! I’m very interested in this opportunity. I’m available with flexible hours and can stay online consistently during agreed working times. Generally, I’m active between 08.00 – 22.00 WIB and able to respond quickly to incoming messages. Currently, I work in People Development at a corporate company, where communication, coordination, and handling sensitive information professionally are part of my daily responsibilities. I’m used to managing chats, responding politely, and keeping communication clear and concise in Bahasa Indonesia. I’m confident using WhatsApp for customer communication and can easily adapt to your preferred tone and style while still sounding natural and friendly. I’m detail-oriented, responsive, and comfortable escalating issues whenever needed. I’d love the chance to support your business and help maintain smooth communication with your customers. Looking forward to working with you ?
$20 USD in 40 days
0.0
0.0

"Hello. I’m a dedicated and results-driven freelancer from South Africa with a strong focus on delivering high-quality work that helps clients achieve real results. I take the time to fully understand each project’s goals, communicate clearly throughout the process, and provide solutions that are both professional and reliable." I understand the need for a WhatsApp Chat Support Assistant with excellent adaptability, professionalism, and user-friendly communication skills as highlighted in your project description. I am a hard worker who can ensure prompt and polite responses, escalating complex queries when necessary. While I am new to freelancer, I have tons of experience and have done other projects off-site. I am confident in my abilities to handle live chat support efficiently and effectively. I’m confident I can help you build a polished, high-converting system that supports your business goals. I’d love the opportunity to discuss your project further and see how I can contribute. Regards, Byron Walbrugh
$15 USD in 7 days
0.0
0.0

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