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I need a fully-featured, production-ready ITSM application that comes with complete, editable source code. My immediate objective is to deploy it on a Windows environment, backed by SQL Server, so those two items are non-negotiable. The solution must already include: • Incident Management • Change Management • Service Desk (ticketing, SLA tracking, knowledge base, etc.) • Asset Management (discovery or manual registry, depreciation, life-cycle tracking) I am only interested in tools that are already finished and in daily use or demonstrably stable; I do not want a ground-up build. A quick online demo or recorded walkthrough proving all four modules work together will be the first step in our discussion. Deliverables 1. Compiled installer or deployment package for Windows. 2. Full source code with build instructions. 3. Database schema and seed data for SQL Server. 4. Installation and configuration guide. 5. Basic user/admin documentation. Acceptance Criteria • I can install the system on a fresh Windows server, connect it to SQL Server, and log in as an admin without errors. • All listed modules function end-to-end and share a common user database. • Source code builds cleanly using the documented tool-chain. If your product also supports Linux or macOS, or is compatible with other databases such as MySQL or PostgreSQL, feel free to mention it, but Windows + SQL Server must work flawlessly out of the box. Send over the tech stack, demo link, and a brief outline of how licensing and future updates are handled, and we can move forward quickly.
Project ID: 40661992
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Active 6 days ago
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17 freelancers are bidding on average ₹22,442 INR for this job

As an experienced Full Stack Developer with a specialization in custom web applications and Software Development, I am confident that I am the best fit for your project. Over my 5+ years in the field, I have successfully built reliable and scalable SaaS platforms, like the one you are seeking, from the ground up. However, I'm also adept at integrating new technologies or tools into existing systems to streamline processes - a crucial skill when it comes to building on top of already functional applications. Additionally, I have extensive experience with React, Node.js, SQL Server among other relevant technologies you seek. More than just writing code, I am adept at understanding businesses' unique needs and delivering not only dependable software but also suitable recommendations. It's this exact approach which has resulted in the long-term relationships I strongly value; my clients know they can trust my quality work as well as enjoy dependable support long after the project is completed. Importantly too licensing and future updates are handled. I provide comprehensive documentation that includes installation and configuration guides and ensure clean build using detailed tool–chain documentation. My services go beyond simple delivery of your products -I offer complete end-to-end support. Regardless of any specific customization needs your business might have in mind for the tool or what other environments it has to run on apart from Windows.
₹15,000 INR in 7 days
3.5
3.5

⚠️ IF YOU'RE NOT HAPPY YOU DON'T PAY ⚠️ I think we're a strong fit for your project. I specialize in Software Testing, Technical Support, Software Development, Installation. For this brief (I need a fully-featured, production-ready ITSM application that comes with complete, editable source) I would isolate the bottleneck, confirm acceptance criteria, and ship a clean, measurable fix you can verify in staging before it hits production. I'd keep the architecture simple, secure, responsive, and easy for you to manage after handover. Multiple 4.0-rated reviews on Freelancer (16 total), payment verified. I can start against a 7-day delivery window. I'd love to chat about your project! The worst that can happen is you walk away with a free consultation. Regards, N0VATECH
₹28,631 INR in 7 days
4.1
4.1

With 6+ years of expertise building full-stack applications that operate in production, I am confident in delivering exactly what you need for your ITSM project. My diverse skill set covers several technologies listed within your preferred stack – such as Windows, SQL Server, and other compatible databases like MySQL or PostgreSQL should you change your mind. My projects ensure zero handoffs across your entire stack, something that'll help streamline your IT processes. Some of my key projects include developing AI voice receptionists for healthcare companies and implementing a lead enrichment pipeline utilizing GPT-4o machine learning models. These applications were used in real-world scenarios, just like the one you're pursuing, bringing undeniable value to my clients. Rest assured, my solution for your ITSM needs will be nothing short of impactful. Additionally, I take ownership of the projects I work on from architecture to deployment and documentation – ensuring a seamless transition for the end user. Collaborating with me will bring the benefit of clear and proactive communication along with fast turnarounds.
₹12,500 INR in 5 days
2.3
2.3

I can work with a production-ready ITSM platform rather than rebuilding one from scratch. Your requirement for Windows + SQL Server, editable source code, and proven Incident, Change, Service Desk and Asset Management modules is clear. I’d first provide a live/recorded walkthrough demonstrating the four modules working together, then confirm the deployment architecture, licensing/source-code ownership and SQL Server compatibility before proceeding. For deployment, I’d ensure the package supports a clean Windows Server installation with SQL Server, shared authentication, documented configuration, seed data and an admin account. I’ll also provide the complete source, build/deployment instructions and user/admin documentation so your team isn’t dependent on the developer. I’m particularly focused on maintainability: clean architecture, documented build tooling and a deployment process that can be repeated on a fresh server. If the existing product meets your requirements, I can handle deployment/configuration and customization rather than wasting time and budget on a ground-up ITSM build. I’m happy to discuss the demo, tech stack, licensing model and future update process first so you can verify the solution before committing.
₹35,000 INR in 7 days
0.0
0.0

Dear , I have carefully reviewed your project requirements for a fully-featured ITSM application with Incident Management, Change Management, Service Desk, and Asset Management capabilities. I specialize in developing custom solutions tailored to meet specific business needs, and I believe I have the perfect solution for you. At https://www.freelancer.com/u/rajeshrolen , we have extensive experience in developing ITSM tools and have successfully delivered similar projects in the past. Our solution is built on a robust tech stack ensuring secure, high-performance, and user-friendly applications. Our proposed solution includes a comprehensive ITSM application that meets all your specified requirements, along with a compiled installer for Windows, complete source code, database schema, installation guide, and user/admin documentation. I would be happy to provide you with a demo link showcasing the functionality of our solution and discuss how we handle licensing and future updates. Let's connect to take this project forward. Looking forward to the opportunity to work together. Sincerely, Rajesh Rolen
₹12,500 INR in 7 days
0.0
0.0

Hello, I am Bharghav, bringing over 10 years of experience in matching job skills, specifically in software testing. My expertise perfectly aligns with your project requirements for a ready-made ITSM application. I understand that you need a fully-featured ITSM tool that’s ready to deploy in a Windows environment with SQL Server. I will assist you in identifying solutions that encompass incident management, change management, service desk functionalities, and asset management—all backed by a stable, production-ready application. We’ll begin by reviewing tools that not only meet your specifications but also have successful, real-world implementation. I can facilitate an initial demo or walkthrough to showcase their capabilities, ensuring they function seamlessly together as required. Let’s start a chat to delve deeper into your needs and explore potential solutions. Your project deserves careful consideration, and I’m here to help make sure we find the right match. Best regards, bhargav922002
₹26,250 INR in 3 days
0.1
0.1

Hello, I have a production-ready ITSM solution that matches your Windows + SQL Server requirement. It already includes Incident Management, Change Management, Service Desk (tickets, SLA, knowledge base), and Asset Management with a shared user database. I'll provide the Windows deployment package, complete editable source code, SQL Server schema with seed data, build instructions, and installation/admin documentation. The application is stable, ready for deployment, and not a ground-up build. Before we start, I'll share a live demo/recorded walkthrough so you can verify all four modules working together, along with the tech stack, licensing model, and future update process. Best regards, Ranjana
₹25,000 INR in 7 days
0.0
0.0

Understanding the importance of a robust ITSM system, I, Chioma, offer you more than a decade of extensive experience in business transformation and systems implementation. Having led a variety of data-intensive projects like the acquisition and merger of Diamond Bank with Access Bank affirms my adeptness at stakeholder coordination. When it comes to requirements management, system integration and risk management – your project's key elements - my abilities are further augmented by my PMP and PMI-ACP certifications. Moreover, I bring to the table not just technical prowess but an ardent desire to enhance business workflows effectively. My proficiency in using various tools such as Excel, SQL, Python, Azure DevOps, and Jira makes me flexible enough for any tech stack demand. Additionally, I can't stress enough the importance of good communication skills and understanding of business needs - traits that have greatly contributed to customer-acquisition growth and improved NPS. I am eager to build upon my 10+ years' expertise in delivering transformative projects and make your ITSM tool not just functional but genuinely productive. With me as your partner in this journey, expect smooth installations, reliable support beyond project completion an an ITSM tool that saves time while adding value!
₹25,000 INR in 7 days
0.0
0.0

Hello, I have more than 4 years extensive experience in AI developing by python and website development by Javascript. I have many expert projects in Machine Learning, Deep Learning and Image-Processing. I have spirit of team-working, collaborative, cooperative and easy-learner. I am always ready to get involved in any projects with any scales and problems and always keen in problem solving.
₹25,000 INR in 7 days
0.0
0.0

Dear Client, At Resonite Technologies, we have a proven team experienced in delivering robust ITSM solutions tailored to meet your specific requirements. We understand your need for a fully-featured, production-ready ITSM application that integrates seamlessly with a Windows environment and SQL Server. Our solution encompasses: - Incident Management - Change Management - Service Desk functionalities (ticketing, SLA tracking, knowledge base) - Asset Management (discovery, manual registry, depreciation, and life-cycle tracking) We assure you that our ITSM tool is already developed, stable, and in daily use. A demonstration, showcasing the integration of all modules, can be arranged promptly. Deliverables: 1. Compiled installer for Windows. 2. Complete source code with build instructions. 3. SQL Server database schema and seed data. 4. Installation and configuration guide. 5. Basic user/admin documentation. Acceptance Criteria: - Successful installation on a fresh Windows server with SQL Server. - Functional end-to-end modules sharing a common user database. - Clean build using documented tool-chain. We can also provide compatibility details for Linux, macOS, and other databases upon request. Please share your tech stack preferences, demo arrangements, and licensing details, and let’s proceed swiftly. Best regards, Karthik B Resonite Technologies
₹55,000 INR in 7 days
0.0
0.0

New Delhi, India
Member since Nov 21, 2022
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