Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.
10 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_18% %project_currencyDetails_sign_sub_19%/tunti tähän työhön
Hi, I saw your job post and I'd like to offer my services as a customer service representative. I have experience working with calls, chats and e-mails. I have been doing so for about 5 years now.