Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.
16 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_18% %project_currencyDetails_sign_sub_19%/tunti tähän työhön
I have experience in this role as i have had numerous jobs thats are customer-facing, i know how to speak to customers and resolve there issues as well make sure that they are satisfied with there service