Software Phone Auto dialer

This project involves the creation of a Microsoft Windows 2000 PRO/XP based application for making outbound telephone calls from a Single computer using Multiple VoIP telephone lines ( at least 2).

I am looking for a basic contact manager (Name, Phone Number, Address, City, State, ,email, Notes section, TimeZone, Call Outcome) with the ability import data from .csv files. It would also be great if the contact manager portion of the program, could handle multiple lists in separate files.

I would also want to be able to select/filter the list based on any of the fields or any combination of 2 fields (TimeZone and Outcome). Standard list maintenance features would also be required, ie reset call outcome status, bulk delete options based on call outcome status.

We would want it to function as follows:

-Configure up to 'n' (all I can see 1 person being able to handle is 3) VOIP phone lines I wouldn't want to use more then say 60-70 kilobits/second bandwidth for each line.

-Import a contact list into the program

-Start dialing out on the preconfigured lines automatically.

-Once a call is answered. Stop dialing on the other remaining lines and connect the answered line to the agent via the softphone built into the program.

-Have the agent record an outcome of the call. There should be a call wrap up mode, where by the call is disconnected, but won't start dialing again until the agent selects a call outcome.

-Continue dialing again

Repeat this process until the user decides to stop or the end of the contact file is reached.

Now the program should be able to detect busy signals and also be able to automatically hang up after a specifed number of rings or seconds of ringing. The system should also include an option to add a delay (in seconds) before dialing begins on each additional line beyond the first. This can be a slider or an input field. The program should have the ability to create a log of the calls the program has made. This can be a simple .csv file with date/time of call, phone number dialed, call outcome.

The program must be able to run on Windows 2000 or XP

Taidot: .NET, C-ohjelmointi, puhelinmyynti, Windows Desktop

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Tietoa työnantajasta:
( 0 arvostelua ) San Antonio, United States

Projektin tunnus: #53112

14 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_26% %project_currencyDetails_sign_sub_27% tähän työhön


plz check my PMB

$4990 USD 49 päivässä
(69 arvostelua)

Hello , please check [url removed, login to view]

$5000 USD 30 päivässä
(50 arvostelua)

Greetings, We have more than 10 years of expereince in VoIP, Call Center, IVRS and developed large call centers using traditional telephony as well as viop in both windows (using dialogic) and in linux (using asteri Lisää

$4000 USD 40 päivässä
(5 arvostelua)

Hello Sir We are an offshore well established company for about more than five years. We have experienced developers (PHP, ASP, ASP.NET, MYSQL, C# etc.) and those are dedicated in their respective [url removed, login to view] are 100 Lisää

$5000 USD 60 päivässä
(4 arvostelua)

We are expert java Swing developers for past 4 years we have products in Java Swing & Mysql. We have a satisfied client service history for 3years. We provide remote servicing also. We have expert programmers in Java, Lisää

$3500 USD 20 päivässä
(1 arvostelu)

Sir We can do this project. We reviewed your requirements and we would like to execute this project using VisualBasic and C++ in Windows Platform. Awaiting your response. Thanks Aman

$4000 USD 23 päivässä
(1 arvostelu)

Dear Sir, We're a softphone dialer company years experience in voip application. We help many voip service provider create a custom dialer for them. Our dialer not only for voip dialer but also can be use for Callc Lisää

$5000 USD 21 päivässä
(0 arvostelua)

We are a team of certified professionals of different technologies. pls check pmb

$5000 USD 50 päivässä
(0 arvostelua)

hello sir/mam we are quality [url removed, login to view] have a team of experienced prof. plz mail me at [url removed, login to view]^[url removed, login to view]

$4500 USD 30 päivässä
(0 arvostelua)

We are group of highly qualified software professionals (from Top 3 colleges) from India and running our own company. Our main focus is to provide quailty work to our customers at cheap rates and build a strong custome Lisää

$4999 USD 40 päivässä
(0 arvostelua)

I am currently handling this kind of project,please see profile.

$4500 USD 40 päivässä
(0 arvostelua)

Hi, Please open PMB for bid details and further discussions. Regards Erik

$3000 USD 30 päivässä
(0 arvostelua)

We are a growing software company having & callcenter operations too. We have developed a dialer for our use, which meets your requirements as we are also in the same [url removed, login to view] is in the verge of completion and needs Lisää

$3000 USD 20 päivässä
(0 arvostelua)

Intelligent Software Technologies is a leading global provider of Information Technology services, specializing in the design and deployment of leading-edge solutions. Intelligent Software Technologies holds strategi Lisää

$4000 USD 40 päivässä
(0 arvostelua)