Glassdoor Reputation Management Specialist

I want to elevate our company’s reputation on Glassdoor by focusing first on boosting the volume and visibility of genuine, positive reviews. The profile itself is in decent shape, yet the conversation around us—especially in the employee review section—needs structured, ongoing attention. Here’s what I need you to handle from day one: • Refresh and optimise the existing company page so every section is accurate, engaging, and keyword-smart without sounding forced. • Track all incoming employee reviews, then craft professional, formal responses that show we listen, take accountability, and outline reasonable next steps when concerns appear. • Spot recurring issues in negative feedback, turn those insights into concise reports, and suggest realistic fixes the leadership team can act on. • Devise ethical outreach tactics (think exit-interview follow-ups, alumni newsletters, internal comms prompts) to encourage current and former staff to share authentic stories that reflect today’s culture. • Keep employer-branding language consistent across every post and reply, always aligning with Glassdoor’s guidelines to avoid takedowns or flagging. Success for me looks like a steady uptick in balanced, well-written positive reviews, quicker response times to new comments, and a clear reduction in repeated complaints over the next quarter. If you’ve driven similar reputation-management programmes—especially within Glassdoor’s framework—and you communicate crisply, I’d love to see how you’d approach this.

Project ID: 40368459