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Fix the issue: pjsip endpoints go unavailable. freepbx 16/asterisk 13

We have the issue in the production FreePBX 16/asterisk 13.

After some uptime or always after applying changes pjsip endpoints go to unavailable state all together. The only way to resolve is to competely reboot the pbx and to open softphone once on the end-user side. The issue doesn't affect regular sip peers. However, our requirement is to use pjsip.

FreePBX is a virtual machine with a public IP (direct). Endpoints are Acrobits sofpthone users (android/iOS) connecting via WAN. there is nothing in between. All end-users use TLS+SRTP. and Acrobits Push. So ping is huge sometimes. I suppose qualify option may be the cause here.

Official FreePBX forum treads ignore the issue and ask to order their paid support.

As the issue is in the production system, there is no place for experiments and we can work only via remote session. I have all the accesses required.

The issue is urgent.

Please ping me for details.

Taidot: Asterisk PBX, VoIP, Linux

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Tietoa työnantajasta:
( 4 arvostelua ) Saint Petersburg, Russian Federation

Projektin tunnus: #21777096

7 freelanceria on tarjonnut keskimäärin 192$ tähän työhön

arodrigue

Hi what it is the exact version of Asterisk, this could be an Asterisk bug, if is a bug I just can help you to indentify it and will be needed upgrade of a newer version

$250 USD 7 päivässä
(101 arvostelua)
6.4
Erewin

привет, не поймали в чем реальная причина, где собственно проблема? Решается ли проблема если установить перед астриском SBC, к примеру? Если не решите проблему пишите, в течении пары дней смогу посмотреть.

$200 USD 7 päivässä
(34 arvostelua)
5.9
antima5

Hi, I am a freepbx, asterisk expert and I can do this. please get in touch to discuss it further in chat. Thank you.. Antima Mishra

$250 USD 1 päivässä
(10 arvostelua)
3.9
sherazavaya

recently i've a done for my customer using pjsip as trunk as well as endpoints and they are pretty stable and i will be happy to help you in this issue and can fix the issue earliest let me know if you want to start a Lisää

$150 USD 5 päivässä
(1 arvostelu)
1.7
Fess2d

Currently interested in challenging and ambitious projects related to Blockchain Distributed Ledger Technologies Skills & Technicals Expertise - Blockchain Ethereum Smart Contracts Solidity Truffle [login to view URL] ERC20 Toke Lisää

$140 USD 7 päivässä
(0 arvostelua)
0.0
saadjehangiri

I am currently working on different voip projects both at client end and sip provider end. I have more than 6 years of experience in VOIP solutions and more than 8 years of experience in Linux and Networking. I got ast Lisää

$185 USD 3 päivässä
(0 arvostelua)
0.0
kaminot

Hi I am systemadministrator. We use asterisk at my work and I am in charge of maintaining it. Which version of asterisk are you using? It looks like a network problem. What firewall are you using? Is it properly config Lisää

$170 USD 7 päivässä
(0 arvostelua)
0.0