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I need an experienced tele-caller who can handle customer support calls for my business. The core task is straightforward: follow the detailed script I already have, speak with customers in a friendly and professional manner, resolve their inquiries over the phone, and note each interaction in the tracker I’ll share. You should be comfortable spending most of your shift on live calls, keeping response times short, and maintaining high customer-satisfaction scores. After every call, I expect a concise summary logged in the CRM so I can monitor recurring questions and overall sentiment. If you’ve previously managed similar support lines, understand common call-center metrics (AHT, FCR, CSAT), and can start quickly with minimal onboarding, this assignment will be a great fit.
Project ID: 40431148
24 proposals
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Active 3 days ago
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24 freelancers are bidding on average ₹966 INR/hour for this job

Dear Hiring Manager, I am excited to apply for the Tele-Caller / Customer Support role for your business. With strong communication skills and a customer-focused approach, I am confident in my ability to handle customer support calls professionally and ensure a positive experience for your clients. I can efficiently manage: Inbound and outbound customer calls Customer inquiries and complaint resolution Call follow-ups and appointment scheduling Providing product or service information clearly Maintaining professional and friendly communication Updating customer records and reports accurately I am patient, organized, and able to remain calm under pressure while delivering excellent customer service. My goal is to help improve customer satisfaction and build strong relationships with your clients. Why choose me? Excellent verbal communication skills Professional phone etiquette Strong problem-solving ability Reliable and quick to learn new systems Dedicated to delivering quality customer support I am available to start immediately and would love the opportunity to contribute to your business success. Thank you for your time and consideration. I look forward to hearing from you. Best regards, [EZENWAFORONYINYECHI]
₹1,000 INR in 40 days
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I am interested in this Customer Support opportunity. I currently have experience working as a Customer Service Representative and have handled customer queries through chat, email, and calls professionally. I am skilled in communication, problem-solving, and maintaining customer satisfaction. I can provide: • Professional and polite customer handling • Quick response and issue resolution • Strong English communication skills • Experience with customer support processes • Ability to work under pressure and meet targets I am dedicated, hardworking, and ready to start immediately. I would love the opportunity to contribute to your business and provide excellent support to your customers. Looking forward to working with you.
₹1,000 INR in 40 days
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Hi, Your project is exactly the kind of customer support role I’m confident I can handle. I’m comfortable spending most of my shift on live calls, following scripts accurately while still keeping conversations natural, professional, and customer-focused. I understand how important response time, tone, and resolution quality are in a support environment. My goal on every call is to resolve issues efficiently, maintain high CSAT scores, and leave customers feeling heard and supported. I’m also experienced in logging concise, organised call summaries in CRM systems to track recurring concerns and customer sentiment. In addition to my customer service background, I’m highly organised, dependable, and able to work independently with minimal supervision. I adapt quickly to workflows, follow instructions carefully, and can start with very little onboarding. I’m familiar with key call-centre metrics, including AHT, FCR, and CSAT, and I understand the balance between efficiency and delivering a positive customer experience. I’d love the opportunity to discuss how I can support your business and help maintain a smooth, professional experience for your customers. Looking forward to hearing from you.
₹850 INR in 40 days
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I know I’m the best candidate for this job because I’m very good at communicating with people and I’m organized and respectful I can efficiently manage Inbound and outbound customer calls Customer inquiries and complaint resolution Call follow-ups and appointment scheduling Providing product or service information clearly Maintaining professional and friendly communication Updating customer records and reports accurately 1 am patient, organized, and able to remain calm under pressure while delivering excellent customer service. My goal is to help improve customer satisfaction and build strong relationships.
₹1,000 INR in 40 days
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I need an experienced tele-caller who can handle customer support calls for my business. The core task is straightforward: follow the detailed script I already have, speak with customers in a friendly and professional manner, resolve their inquiries over the phone, and note each interaction in the tracker I’ll share. You should be comfortable spending most of your shift on live calls, keeping response times short, and maintaining high customer-satisfaction scores. After every call, I expect a concise summary logged in the CRM so I can monitor recurring questions and overall sentiment. If you’ve previously managed similar support lines, understand common call-center metrics (AHT, FCR, CSAT), and can start quickly with minimal onboarding, this assignment will be a great fit.
₹750 INR in 40 days
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i have 5 years of experience in working customer support and i worked on multiple projects, spoke to americans and british people and i work all shifts and any day, would love to get a chance to work
₹1,000 INR in 40 days
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Dear Hiring manager, I am writing to show that I have experience in customer service with over 4years experience which gave me opportunity to relate to different set of people and know how to manage people differently base on experience I had in the past. Thank you,
₹1,000 INR in 40 days
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Your Long-Term Remote Sales & Operations Partner (10 yrs, Top Sales) You need someone who can pick up your product, understand its edges, and talk to customers in a way that closes deals. That's me. Over 10 years in global B2B sales—steel, refrigeration, stationery, drones/UAV. I didn't just sell, I outperformed. Ranked #1 sales performer in my previous role, consistently exceeding targets. What I can do for you: · Product & Market Research – I'll dig into your niche, find what sells, and tell you exactly how to position it. · English Copywriting for Listings – Clear, persuasive, conversion-focused product descriptions for Amazon, Shopify, or your own site. · Customer Communication – Professional, patient email responses & chat support (I work ET overlap + proactive updates). · Sourcing & Supplier Coordination – I know how factories work. I'll help you wrangle lead times, quality checks, and shipping. Why work with me? · I don't disappear. I flag problems early, with solutions, not surprises. · I can see the big picture AND manage the daily grind. Weekly check-ins, task boards, whatever you need. · I'm looking for long-term partnerships, not one-off gigs. I want to grow with your business.
₹1,000 INR in 40 days
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With my solid background in administrative support and proven ability to efficiently and effectively handle tasks, I believe I can confidently match the key requirements of your project. Moreover, my strong communication skills, both written and spoken, make me an ideal candidate for managing customer support calls as well as logging the interactions in your CRM system. Having managed similar customer support lines in my previous positions, I am well-versed with the importance of common call-center metrics like AHT, FCR and CSAT in maintaining high levels of customer satisfaction. This knowledge will allow me to not just skillfully follow your script but also proactively identify recurring questions or concerns so that they can be addressed effectively. Additionally, my availability for both short-term and long-term projects is complemented by my ready-to-start attitude, ensuring you that the project can be initiated seamlessly without compromising the quality of work delivered. So let's work together to provide an exceptional customer support telecalling service for your business!
₹1,000 INR in 40 days
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Dear Hiring Manager, I am Laura Catalina Aristizabal. I have experience in customer service and administrative support, including scheduling, communication, and digital tools. I am responsible, organized, and quick to learn. I am confident I can support your tasks efficiently and deliver high-quality work. Thank you for your consideration. Sincerely, Laura Catalina Aristizabal
₹1,000 INR in 40 days
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With my extensive experience in both retail sales and BPO operations, I can assure you that my customer-support abilities go beyond just reading off a script. Unlike other candidates, I bring to the table a unique blend of technical proficiency in Python for business automation and excellent de-escalation skills, allowing me to not only handle customer queries but also streamline processes to save time and effort. I am familiar with the key call center metrics you mentioned (AHT, FCR, CSAT) and have consistently delivered results that align with high quality standards. My approach to every call is not just problem-solving but also ensuring that the customers leave the conversation feeling valued and satisfied with our service - and this is reflected by my exceptional customer-satisfaction scores from previous jobs. Moreover, as an ongoing BBA student, I am constantly learning and adapting to new technologies and trends that affect the BPO industry. This ensures that your business will always benefit from cutting-edge solutions for improved efficiency. Furthermore, my ability to start working seamlessly with minimal onboarding means there will be no downtime in your customer-support services. Let's collaborate to provide unparalleled tele-calling service!
₹1,000 INR in 40 days
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I’m best at my job role because I communicate clearly, stay calm under pressure, and know how to handle customers professionally. With my customer support and CCE experience, I’ve learned how to solve problems quickly, understand customer needs, and maintain a positive attitude even in difficult situations. I’m also a fast learner, adaptable to new tools and processes, and comfortable working with international customers, especially in voice support. My goal is always to provide a smooth customer experience while meeting performance targets efficiently.
₹1,000 INR in 32 days
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Yes I can do this I do have the experience of inbound and outbound both just require the basic knowledge/ script
₹1,000 INR in 40 days
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I don't know how to say no. I always focused on my work till end. I have experience in support executive, Data entry operator and also in QGIS, Lidar field.
₹1,000 INR in 40 days
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Hi, I’d love to assist with your customer support process. I have experience handling inbound/outbound calls, following scripts professionally, and resolving customer queries with a friendly approach. I’m comfortable working with CRM trackers, maintaining quick response times, and logging accurate call summaries after every interaction. I understand key call-center metrics like AHT, FCR, and CSAT, and I can start immediately . Looking forward to supporting your business and delivering a great customer experience.
₹750 INR in 40 days
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Dear Hiring Manager, I am writing to express my interest in providing Customer Support Telecalling Services for your organization. I am confident that my communication skills, patience, and ability to handle customers effectively will make me a valuable support representative for your team. I understand that excellent customer service is important for building trust, maintaining customer satisfaction, and helping businesses grow. My goal is to ensure that every customer receives polite, timely, and helpful assistance through courteous and respectful telephone communication. Why work with me: Friendly and professional communication. Ability to resolve customer complaints calmly. Quick learner and reliable worker. Dedicated to customer satisfaction. How I will provide solutions: Respond to customers promptly and politely. Provide clear information and support. Handle complaints professionally and follow up when needed. Maintain positive customer relationships for your business growth. I am committed to delivering quality customer support services and contributing to the success of your organization.
₹1,000 INR in 40 days
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I believe I am well suited for a telecaller role because I have strong communication skills, patience, and the ability to speak confidently with different types of people. I can listen carefully to customer needs, explain information clearly, and maintain a polite and professional attitude during conversations. I am also good at handling pressure, solving basic customer issues, and building positive relationships with clients. My quick learning ability helps me understand products and services easily. I am dedicated, hardworking, and focused on achieving targets while ensuring customer satisfaction. I always try to create a comfortable and trustworthy experience for every customer interaction.
₹800 INR in 40 days
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You need a skilled professional to design and implement an AI-powered automation solution that streamlines your business operations and boosts efficiency. With extensive experience building AI-powered programs using ChatGPT/Claude/Gemini APIs, I can develop customized workflows tailored to your specific needs. My expertise in Python and RPA enables me to integrate various systems and automate repetitive tasks, freeing up valuable time for strategic decision-making. As a seasoned customer support specialist with over 100 clients supported, I understand the importance of reliability and responsiveness. I'm available 7 days a week to ensure seamless communication and timely issue resolution. My unique blend of technical expertise and interpersonal skills makes me an ideal fit for this project. I'd love to discuss how my skills can be applied to your business needs and explore ways to enhance your operations through AI-driven automation.
₹1,383.33 INR in 40 days
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My confidence and communication skills are ideal for this project, and I have experience in this field. I have previously worked as a telemarketer.
₹800 INR in 30 days
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I am an experienced customer support professional ready to manage your live phone support line immediately. Your process is clear, and I can step into the role with minimal onboarding. Here is how I will meet your business needs: +Script Adherence: I strictly follow provided scripts while maintaining a friendly, warm, and professional tone. +Accurate Logging: I will record every interaction in your tracker and write concise call summaries in your CRM. +Metric-Driven: I actively manage Average Handle Time (AHT) to maintain short response times and focus on First Call Resolution (FCR). +High Output: I am fully comfortable spending the majority of my shift on live calls to keep your CSAT scores high. I understand the importance of tracking recurring customer issues and sentiment to help your business improve. I have managed similar support lines in the past, have a quiet home office setup with reliable internet, and can start immediately.
₹1,100 INR in 40 days
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Ramganj Mandi, India
Member since May 6, 2021
£250-750 GBP
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