Duties and Responsibilities:
Meet and greet families and provide program process information
Responsible for all aspects of scheduling. Reminder calls to to maximize show rate to appointments.
Check insurance coverage, collect copayments
Liaise with Graham finance department and insurance companies to ensure proper payment and processing of claims.
Support psychiatry staff and liaise with pharmacies, families, and insurance companies when needed.
Provide general oversight of office equipment , order supplies as needed
Support staff with routine office functions
Prepare documents for provider visits
Provide coverage in other program sites if needed
Provide language interpretation
Other clerical specific tasks as indicated by the Director
Minimum requirement, High School Diploma. Associates Degree Preferred
Bilingual Spanish speaking strongly preferred
Proficiency in Microsoft Office for Windows application.
Excellent written and verbal communication skills.
Competencies & Traits:
Ability to work in a fast-paced environment, self-starter, ability to work in high volume/auditory stimulation setting, ability to remain calm and composed under stress.
Ability to evaluate/interpret information and make independent judgments/decisions.
Ability to communicate with staff, families, vendors, support agencies and others.
Ability to work independently and in team setting.
Commensurate with Experience
Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.